Hey Barb,

It's sometimes hard to solicit feedback from your clients so I thought I'd let you know why I chose you and your company in the end:
- Clearly had expertise (demonstrated to me by you making suggestions to improve our processes in the initial call - e.g. better way to enter invoices)
- Willing to work on the file very regularly
- Knowledge of technology (a lot of bookkeepers are behind the times in my opinion, and your suggestion of using Receipt Bank demonstrated that you took that kind of thing seriously - a big plus)
- Quick proposal time (your competitors all took at least 3-4 days longer than you to get me a proposal - this showed me you were organised)