Robert Nelson Funerals Pty Ltd logo

Robert Nelson Funerals Pty Ltd

check icon 5.0 (42)

Business details

Opening hours

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

Saturday:

Open 24 hours

Sunday:

Open 24 hours

Public Holidays:

Open 24 hours

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Service awards

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Portfolio

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FAQs

What is your level of experience in this line of work?

5th Generation funeral director with over 40 years experience


What certifications, qualifications or awards has your business received?

Qualified embalmer, Founding Chairman Indo Pacific Association of Mortuary Science, Past President Australian Funeral Directors Association (Victorian Division) Past National Councillor Australian Funeral Directors Association, Past Deputy Chairman Australian Institute of Embalmers


What is your fee structure like? Fixed fees? Hourly rates?

Fixed fees


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Reviews for Robert Nelson Funerals Pty Ltd (42)

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5.0
42 reviews
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42
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5.0
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5.0
Value Rating
5.0
Kay R.
1 review · 300 points
01 Jan 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was introduced to Robert Nelson Funerals by someone I knew who has used them before. Robert Nelson Funerals were extremely caring and gracious with my needs. The deceased, (my husband) and I had discussed how we would like to be remembered when we passed, which Robert Nelson complied with in a very compassionate and sensitive manner. Nothing was too much for them. Robert, Meredith and Jasmine helped make my husbands (and my ) decisions very supportive and respectful.

Thank you so much for sharing your experience with Robert Nelson Funerals. We are truly honored that you entrusted us during such a profoundly personal and emotional time. It means a great deal to know that our teamRobert, Meredith, and Jasminecould provide the care and compassion you needed while honoring your husbands wishes.

Supporting you and your family through this journey is at the heart of everything we do, and your kind words reaffirm why we strive to offer respectful and thoughtful service. Please dont hesitate to reach out if theres anything more we can do for you. Wishing you comfort and peace.

Warm regards,
Robert Nelson
Managing Director

Daniel Z.
1 review · 300 points
03 Dec 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
A caring team in a time of need

Robert and team were a delight to work with and made an otherwise tragic time much more smooth and bearable. Both myself and my family appreciated the effort and care the team went through to ensure our final moments were cherished and positively remembered, and I would recommend their services to everyone. Thank you again!

Thank you so much for your kind words and heartfelt feedback. We're truly touched to have been able to support you and your family during such a challenging time. It means a lot to us that our efforts made this experience smoother and allowed for cherished memories. Your recommendation is deeply appreciated, and were here for you if you need anything in the future. Wishing you and your family peace and comfort.

Linda L.
1 review · 200 points
verified email - 01 Oct 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Highly recommend robert nelson funerals

Dear Robert, Meredith, Jasmine, Lynne, and Lawrie,

I would like to extend my deepest gratitude to Lynne and Lawrie for the compassionate and professional care you gave our father on the night he passed. We are forever grateful for your kindness.

To Robert, his team, Meredith and Jasmine, we sincerely appreciate the support and guidance you provided to Mum and our family during this difficult time.

I wholeheartedly recommend Robert Nelson Funerals to anyone in need of compassionate care and support during the loss of a loved one.

Once again, a heartfelt thank you to Robert and his entire team. We will always remember the care and professionalism you showed to both Dad and Mum throughout this sad chapter in our lives.

With sincere thanks,

Linda and Family

Dear Linda and Family

Thank you so much for your heartfelt review. We are truly honored to have been able to support your family during such a difficult time. Lynne, Lawrie, Robert, Meredith, Jasmine, and the entire team are dedicated to providing compassionate care, and your kind words mean the world to us.

We are grateful for the trust you placed in us to care for your father and support your mother and family. Please know that we are here for you, and we appreciate your recommendation.

Wishing you peace and comfort in the days ahead.

Warm Regards
Robert Nelson

Kelly S.
1 review · 200 points
verified email - 29 May 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Compassionate care

Robert and his team were wonderful to work with when we lost our son. From every phone conversation, to personal home visits we felt fully supported in our grief and they took care of making all the necessary arrangements.

Approximate cost: $1700

Thank you for your kind words. We are deeply sorry for your loss, and it was our honor to support you during such a difficult time. Your appreciation means a lot to us, and we are glad to have been able to provide the care and support you needed. Please dont hesitate to reach out if you need anything further.

Kevin T.
1 review · 0 points
31 Mar 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Funeral service

When our Son tragically died, it was obviously an extremely emotional time for us. Now not only dealing with having lost our Son but now having to plan his funeral.
We looked at a number of businesses online then came across Robert Nelson Funerals. We are big believers in reviews and there were so many great reviews there as well as a not so good one which came with reasons and not hidden but published. Now if someone is willing to leave feedback in such a traumatic and emotional time we value that greatly.
We emailed and within the hour Robert made contact, we asked a few questions regarding bringing our sons dog to the funeral and from then on the service provided was absolutely faultless. We reside in Perth and this whole process of the funeral in Melb was without fault.
We feel the funeral service provided along with the wonderful celebrant Marion was very fitting for our sons farewell.
So if you are looking for a company to handle your funeral arrangements we give this 10/10.

Thanks very much for your professionalism,compassion ,guidance and above all respect throughout the process.

Kevin & Lisa T

Once again, please accept our heartfelt condolences for the loss of your son. We can't imagine the pain and grief you must be experiencing during this incredibly difficult time.

Thank you very much for taking the time to share your experience with Robert Nelson Funerals. Your words are deeply appreciated, and we're humbled to have been able to support you and your family through such a challenging period.

We understand the significance of honest feedback, especially when it comes to sensitive matters like funeral arrangements. We're grateful for the trust you placed in us and for considering our services based on the experiences of others.

It brings us comfort to know that our team, and with the guidance of our celebrant Marion, were able to provide a service that honored your son's memory in a way that felt fitting to you and your family. Your satisfaction and the sense of closure it brings mean the world to us.

In times of loss, professionalism, compassion, guidance, and respect are not just words to usthey're the cornerstones of our service. We are deeply touched that you felt supported by our team every step of the way.

Once again, thank you for allowing us to serve you during this challenging time. If there's anything further we can assist you with or if you need ongoing support, please don't hesitate to reach out to us.

With warm regards and deepest sympathy,
Robert Nelson
Managing Director
Robert Nelson Funerals

Joe T.
1 review · 0 points
20 Mar 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Personal and caring

Robert helped make this sad and difficult time for the family very manageable with his personal and caring approach. He and his team were easy to communicate with and took care of all the arrangements. i would recommend Robert without hesitation

check icon I found this business on Word of Mouth

It's truly heartening to hear that our teams compassionate and attentive approach helped ease the burden during such a challenging time. Managing the details of arrangements can be overwhelming. Thank you for sharing your positive experience, and I'm sure many others will find comfort and reassurance in your recommendation of our services.

Jan L.
1 review · 200 points
verified email - 04 Mar 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Robert was a very professional man and someone you could rely on especially during our very difficult and sad times. and those who believe. He helps you handle everything with great care. , I recommend his services to the public。 Thank Robert

It's evident that our professionalism and reliability were invaluable sources of support during your family's difficult moments. . Your recommendation of his services underscores the trust and confidence you have in us, and I'm sure others will find solace in your words. Thank you for acknowledging our contributions during your time of need

Rei Z.
1 review · 0 points
14 Feb 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Professional and caring

At an obviously difficult time, it was gratifying to find a service that took care of all necessary arrangements with compassion and professional competence.
Further they provided guidance for navigating the subsequent and for me unfamiliar bureaucracies.

Thank you very much for your kind words. Providing compassionate and professional service during difficult times is our utmost priority. We understand the challenges that come with navigating unfamiliar "bureaucracies", and we're glad we could offer guidance and support throughout the process. Please know that we are here for you whenever you need us.
Kindly
Robert Nelson

Joanne Bryant
1 review · 200 points
verified email - 19 Nov 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Robert was very Professional. His recommendations for venue and celebrant were perfect for our needs. A sad time, but there were no additional and unnecessary stressors in relation to the funeral. I recommend Robert without hesitation.

nk you so much for taking the time to share your feedback about our services during what we understand is a difficult and sensitive time for you and your loved ones. We extend our heartfelt condolences for your loss.

We are truly grateful for your kind words about Robert. It's our commitment to provide a professional and supportive experience, especially during times of grief. We're pleased to hear that Robert's recommendations for the venue and celebrant were in line with your needs, helping to alleviate any additional stressors during the funeral.

Your recommendation means a lot to us, and we want you to know that we are here for you whenever you may need our assistance. If there's anything else we can do to support you or if you have any further feedback, please do not hesitate to reach out.

Wishing you and your family strength and comfort during this challenging time.

Warm regards,
Robert Nelson Funerals

Fiona C.
1 review · 0 points
22 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They were amazingly helpful and friendly and did everything for us. The memorial book with our photos in it and people's signatures was a lovely touch.

We're incredibly grateful for your kind words and the time you took to share your thoughts about our services. Your satisfaction and comfort are our top priorities, and we're thrilled to hear that our team was able to provide you with the assistance you needed during such a challenging time.

It warms our hearts to know that the memorial book, with your personal photos and the signatures of friends and family, brought you comfort and served as a meaningful memento. We believe that these personal touches help celebrate the unique life and memories of your loved one.

Should you ever require further assistance or support, please know that we are here for you. Thank you again for choosing us, and for taking a moment to share your positive experience.

Adam J.
1 review · 200 points
verified email - 20 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

So professional, managed everything! You picked up the body from hospital and prepared a perfect funeral.

I love the Daisy Box, such a good idea.

The book you gave us with everyone who signed attendance is wonderful. The photos make it special.

Your video of the funeral is superb, such a wonderful memory to retain.

Thank you so much for everything you have done.

If you are looking for a funeral service this is the very best place in Melbourne!

Hi Adam,
Thank you from the bottom of our hearts for your kind words and heartfelt appreciation. We are deeply touched by your thoughtful testimonial.

It was our privilege to assist you during such a challenging time, and we are grateful for the trust you placed in us. We are truly honored to have been a part of commemorating the life of your loved one.

We are thrilled to hear that you found the Daisy Box to be a meaningful and comforting addition. Our goal is to offer unique and thoughtful touches to make the process as personal as possible.

The attendance book and the photos within it were created with great care, as we believe that these mementos are a beautiful way to remember and celebrate a life well-lived.

We're also delighted that you enjoyed the video of the funeral. It's our hope that it provides a lasting memory of the day.

Your kind words are a testament to the hard work and dedication of our team. We take great pride in providing professional and compassionate services to our clients.

Once again, thank you for choosing us and for taking the time to share your positive experience. Your recommendation means the world to us. If you ever need any further assistance or support, please do not hesitate to reach out.

Wishing you peace and comfort during this time of healing.

Adriana C.
1 review · 0 points
15 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

When going through the most horrific and traumatic time in your life; having to say goodbye to your tiny baby, you don't want to even think about making funeral arrangements, let alone function normally.
If it weren't for Robert Nelson and his wonderful staff, I don't know what I would have done.
Thank you Robert, for helping me celebrate my baby Olive, in the most sensitive, compassionate and beautiful way.

kartik-i
1 review · 0 points
14 Sep 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you very much for referring me to the Bharatiya ( which is the original name - for Indian) people for the funeral.
Please give my contact details to all
Thanks
Best regards
KARTIK IYER

Thank you, you have provided much comfort to the Bharatiya at their time great need.

kimt126
1 review · 0 points
04 Jul 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My daughters and I found Robert and his staff were very professional and made the send-off for their devoted father a very emotional experience. All our friends who joined us in the live-stream from Canada, Hong Kong, Malaysia and Singapore were very impressed with the opportunity to join us for the service.
I would definitely recommend them for their services.

Thank you for your kind words at such a difficult time for you and your family

michelle-v208
1 review · 0 points
18 May 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Robert and his staff went above and beyond
Nothing that was asked was too much trouble
Most definitely recommend

Thank you Michelle, I am pleased we were able to accommodate everyone's wishes

tonyd366
1 review · 0 points
17 May 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

At such a difficult time in our lives, Robert Nelson Funerals were a wonderful support to our family. We had not been through this before, but they showed great care and understanding and helped us to arrange a fitting send off for our beautiful mother.

Thank you, lovely words

clyties
1 review · 0 points
10 May 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Robert Nelson Funerals were absolutely wonderful to deal with, so professional and caring during such an emotional time for me. Through the whole process of organising the funeral for my sister I was consulted throughout regarding my wishes and the service was just perfect, so personal and so special.
I would not hesitate in recommending Robert Nelson Funerals. They were like part of the family and took away a lot of stress. I was able to relax on the day knowing that everything was organised down to the tiniest detail.
Thank you for making it such an easy process. Very much appreciated.
Clytie Salter & family

Thank you Clyde for such kind words

ashleyh894
1 review · 0 points
04 May 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Outstanding service and understanding, highly recommend.

Thank you for your kind words! We are so glad to that we could assist at such a difficult time for you and your family.

pat-c142
1 review · 200 points
verified email - 06 Feb 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

rom start to finish Robert and his Staff have looked after myself and my family.
My Aunty was sent off with Honour and Dignity.

The essentials of the workings of a Funeral were taken care of by Robert with ease and grace. Absolutely everything was taken care of even things I didn’t know i needed.

I 100% highly recommend Robert and his Staff for everything that made This funeral
One to remember with fondness .

Thank you Robert
From Patricia and Family

barbara-h471
1 review · 0 points
25 Jan 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Yes I would recommend this family business. Robert offers a very professional and personal service. I appreciate all the support given to me during this difficult time. Robert is very knowledgeable and gave outstanding service.

Thank you Barbara of your kind and generous words

bethl513
1 review · 0 points
27 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Compassionate, personnel, who helped me understand the procedures I would encounter after the death of my dear husband. At all times kind and thoughtful of my feelings. God Bless them as we as a family were always treated in a most respectful, and decent way. I would definitely recommend ABC Cremations to help in that very sad time. From Beth Lyons.

pippac324
1 review · 0 points
06 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What can I say Robert and his team have been outstanding. With the sudden passing of our father, Robert & his team were able to take a weight of our shoulders at such a traumatic time & make the process smooth by providing support & making the wishes of my now late father a possibility. Genuine care from this team was provided & communication was brilliant. Thank you Robert Nelson your all angels.

janem379
1 review · 0 points
24 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our family was so pleased with this company. They were calming and respectful and made the day very special. Exceeded all expectations and gave prompt service throughout.

Approximate cost: $8500

Thank you for your lovely comments

leav262
1 review · 0 points
22 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Compassionate, efficient and professional from the start to the end. No request was too much for them and the whole process exceeded my expectations and were exactly as my Mother wanted. A wonderful group of people who take care of all the details extremely well.

Thank you, your comments are much appreciated

08 Jan 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

For anyone who had to plan a funeral for the first time and even with some cultural and traditional observance, I highly recommend Robert Nelson Funerals. Robert and his team are extremely professional, accommodating, patient and knowledgeable. Robert had personally attended to all our funeral needs and requests with genuine empathy, continued support and guidance from the moment of my inquiry to the issuance of the death certificate. His commitment to us never waivered! Thank you from all of us in the family. Everyone was so impressed.

Thank you Lily Garce for your lovely words, it was our honour to care for you and your family

verified email - 03 Dec 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Care, Compassion, Understanding, Empathy are but a few words that can be used to describe Robert and his wonderful team at Robert Nelson Funerals.
Given the very sad circumstances, things could not have been better at all, in terms of the whole process.
Our gorgeous Liz received the wonderful send-off she so richly deserved, with Robert and his team playing a very big part in that. It has played and will continue to play an enormous part in the healing journey we are all now on.
For this, we will be forever very grateful to Robert and his team.

Thank you Ric For your kind words at such a difficult time for you and your family.

debrae934
1 review · 0 points
27 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our family are extremely grateful to Robert. He was extremely professional and compassionate during our difficult time. The logistics were dealt with very efficiently and we are happy to recommend Robert to anyone with no hesitation.

Approximate cost: $2300

Thank you Debra, we appreciate you having taken the time to write.

sams326
1 review · 0 points
20 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you Robert and your staff for your excellent care and empathetic support provided while we entrusted you to provide service at the time of arranging funeral for our dad in the middle of Covid lockdown and restrictions in Victoria. Your prompt delivery of culturally appropriate service during the challenging time is much appreciated by our family. We have no hesitation to recommend your business to anyone in need of your service!

Thank you for your kind words, it has been a difficult time for all , especially those who have suffered loss

alexk943
1 review · 0 points
30 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

very gentle, understanding and no pressure at all.
reasonable pricing , professional advise and great service.
i'm glad i found this company, not a big chain.
thank you Robert Nelson.

Thank you for your kind words,

nathanv252
1 review · 0 points
21 Jul 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We do not have enough words to express our gratefulness to Robert. He was extremely professional and compassionate during our difficult time. As we requested, Robert went above and beyond to send off our SON with all respect. We are happy to recommend Robert to anyone with no hesitation. God bless you and the family Robert!