As many of the reviews before me, if I could give this place negative stars I would. To the reader, literally hire any other mover(even your next door neighbour) than these guys. This company is absolutely unprofessional and should be dissolved as an organisation.

I was supposed to move into an apartment in Carnegie, and hence the service elevator had to be booked for 2 hours 2-4pm. After communicating this crystal clearly to the movers, they called at 2pm to say they were coming at 6. I was angry but I understand this sometimes occurs in business, reschdule everything including the service elevator, end of lease cleaning for current apartment etc. And again make it crystal clear the elevator is only available for 2-4pm.

Again the movers call at 1:30pm to tell they can only start at 4:30pm.

Most important thing to note, zero accountability that they made mistake. From the sales agent (Debbie) to the operations manager started accusing me for not reading the fine print for something completely irrelevant.

I immediately cancelled, asked for a refund of the deposit and found another mover.

PLEASE DO NOT HIRE THESE MOVERS. I will be reporting them to ACCC

Approximate cost: $268