Avoid this company like the plague! Ordered a bed frame only to receive it with missing parts. After weeks of asking for the replacement parts to be dispatched with no luck, we finally then turned around and asked them to arrange a return for a full refund. We politely asked them to provide us with packaging as we threw the packaging out since it was bin collection day the weekend we moved into our new home. Little did we know, we were in for the run around - this company has been nothing but troubles to deal with, and have been highly unprofessional in their correspondence. If you're planning to shop here, think twice. We should've spent a little bit extra and purchased from a more reputable online retailer. Their online reviews clearly show their lack of service, and they have been doing this for YEARS - look at Whirlpool threads, too. Their actions are nothing but shady. If you're getting a great bargain, think again, as if you have a problem, good luck having it remedied.
Approximate cost: $485
Avoid this company like the plague! Ordered a bed frame only to receive it with missing parts. After weeks of asking for the replacement parts to be dispatched with no luck, we finally then turned around and asked them to arrange a return for a full refund. We politely asked them to provide us with packaging as we threw the packaging out since it was bin collection day the weekend we moved into our new home. Little did we know, we were in for the run around - this company has been nothing but troubles to deal with, and have been highly unprofessional in their correspondence. If you're planning to shop here, think twice. We should've spent a little bit extra and purchased from a more reputable online retailer. Their online reviews clearly show their lack of service, and they have been doing this for YEARS - look at Whirlpool threads, too. Their actions are nothing but shady. If you're getting a great bargain, think again, as if you have a problem, good luck having it remedied.
Approximate cost: $500