jamesd307

John was great. Had some really good recommendations in terms of lighting and the way it would work in our rooms. Very flexible in terms of timings and delivered everything he said he would.

Price wise we were so happy that we didn't even both shopping around.

Thanks again John.

Approximate cost: $3200

We were stoked with Greg and his professionalism. We've been having a fair bit of work done in out apartment lately and Greg is by far one of the most honest guys you'll meet. From the get go he put you at ease by taking on your design requirements and the providing suggestions on what will work best and how everything will fit - right down to the how deep shirts need to be in so they don't scrape on the sliding doors!

We did have a slight issue with the installation where minor damage had occurred, however it was the way in which Greg dealt with it, that left me so impressed. I recognise that sometimes stuff just happens, however there was nothing but 100% honesty from Greg and he was immediately onto getting the issue resolved.

We couldn't recommend Greg and the team highly enough! We will definitely be asking for his services again in the future when we look to sort out some more cabinetry for the house.

Approximate cost: $7000

After reading the reviews online, to get the Men In White team in seemed like a no-brainer. Super friendly and really personable I definitely felt I was on to a winner and pricing wise I didn't have a second thought. We had requested that out unit be repainted and that a number of cracks / cornices be re-patched.

The first half of the job was incredible - I couldn't fault it and was incredibly happy with the results. I was pretty disappointed with the second half of the job however, as it pretty clear that time was an issue (which was later confirmed by MIW). As a result I feel that the quality had been sacrificed in the remaining rooms in a effort to finish up quickly. I was also told that although there were items on the original quote such as masking up light fittings / windows / etc - that they did not have enough time to do so and that I should be fine to clean up the mess as it as a water based paint. It was also pointed out afterward the job was completed, that areas that can't been seen (such as tops of architraves) don't get painted - even though all wood work was stipulated on the quote as this was "standard protocol". I was told if I wanted these painted, I should have asked.

I had also noticed some minor damage and when I had raised, was told that there was no way it could have been caused by MIW and it's likely I just hadn't noticed before.

I had also noticed extra charges on the invoice which when I had raised, was told that I must have "forgotten that I had approved". Of course because I "approved it verbally" there was no way of actually confirming that I gave the ok.

I'm pretty easy going, however the last email received when I had raised concerns with job, stated that I was partly at fault for the issues at hand - I'm not entirely sure how, however that has left a pretty sour taste in my mouth.

In all fairness, they had offered to rectify some of the issues, which I have declined.

My biggest disappointment is to do with the fact that not once was there any apology or recognition of the validity of my concerns - just that I've made a lot up in my head and I "should have more appreciation for the work they've done".

I had two other groups at work needing similar services done. At the beginning I was raving about MIW. After the way that my job was handled, I've suggested to look at other alternatives.

Overall I'm pretty disappointed at the way in which my concerns were handled and actually put back on me as being at fault.

Approximate cost: $5300