We recently purchased a property in Melbourne VIC, far away from our home state QLD. We were worried that it would be a real headache trying to find quality tenants within a quick time frame, and coordinate trades people to access the property for repairs. Victoria and her friendly team have made the process a breeze. They found quality tenants within 1 week, collected the bond and rent, arranged tradespeople to undertake quotes on work required within the time frame we needed. The software they utilise and processes they have implemented are outstanding. I highly recommend Impact Property Management.