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Word of Mouth cleaners in Heidelberg West receive an average rating of 4.5 based off 71 reviews.
"Hi all i used charis home cleaning to clean my 3 bedroom 2 bathroom home Maria was amazing cleaned the house well..."
"Adam fit us in for a last minute duct clean after some suspicious smells coming from our ducts. He was extremely..."
"Michael and Lara give our house a regular weekly clean. We find them to be really reliable, trustworthy and friendly..."
"Hi Roxy Thank you for providing a great service with friendly and efficient staff, again the house was..."
"They came in and set up fairly quickly. Their equipment seemed pretty high tech and did not create a mess. It took..."
"On time, on the ball and a quick and efficient job as there were working as a team. Very thorough but quick...."
"I'm very happy with the service and quality of work. I had 2 rugs cleaned and they look fantastic!"
"'Jason is excellent. He comes to do the gardening on a regular basis now and we've been very happy with his work.'"
"We used Enliven Cleaning for a rental unit that was left in a very dirty state after tenants walked. Enliven came..."
"End of lease clean Augustine & his team did a great job. I had an emergency and they responded straight away to the..."
"We have a fortnightly clean of a large house. Dusting, vacuming and 2 bathrooms. House is always nice and clean. Very..."
Showing 20 of 25 businesses
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace, with 1 in Heidelberg West. The average quote response time is 49.6 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 71 customer reviews collected between 2007 and 2023, ABS Census data
Heidelberg West is one of the more affordable areas for cleaners — 67% below the Victorian average. 25 cleaners service the area with 71 customer reviews.
If you have flexibility on timing, our review data shows cleaner demand in Heidelberg West tends to peak around August and ease off in January — booking during quieter periods may mean more providers available and faster response times.
Based on customer-reported pricing on Word of Mouth, prices have risen 9% since 2011 (from $110 to $120 median), averaging 1.0% per year.
Local cleaner ratings have trended down from 4.6/5 (2007) to 4.2/5 (2023) — worth asking prospective providers what's changed. Heidelberg West averages 5.5 new cleaner reviews per year, 11% below the Victorian average. Fewer recent reviews means the ratings may reflect a smaller sample of customer experiences.
Based on 71 customer reviews collected on Word of Mouth between 2007–2023, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2007 | 1 | 4.0 | no prices reported |
| 2011 | 4 | 5.0 | $110 |
| 2012 | 7 | 5.0 | $100 |
| 2013 | 15 | 4.5 | $110 |
| 2014 | 16 | 4.6 | $70 |
| 2015 | 9 | 4.6 | $65 |
| 2016 | 2 | 3.0 | no prices reported |
| 2017 | 3 | 5.0 | no prices reported |
| 2018 | 1 | 3.0 | no prices reported |
| 2020 | 3 | 5.0 | $120 |
| 2021 | 6 | 4.3 | no prices reported |
| 2022 | 3 | 4.0 | no prices reported |
| 2023 | 1 | 4.0 | no prices reported |
Based on Word of Mouth reviews 2007–2023
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Heidelberg West is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Based on historical review patterns on Word of Mouth, cleaner demand in Heidelberg West tends to peak in August and is quietest in January. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Heidelberg West has 71 cleaner reviews on Word of Mouth. Charis Home Cleaning (2021), Supreme Duct Cleaning & Garden Maintenance (2014) and Birsa Cleaning (2014) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Heidelberg West have an average rating of 4.6 out of 5 stars, based on 71 customer reviews on Word of Mouth. This is below the national average of 4.72 stars.
