Need a website designed in Capalaba?
From $99/month, nothing up front — built and managed by the team at Word of Mouth.
Techbug Computer Consultants
Images
Quick service by John and the Team very helpful as always.
Great service from a local company. 1 stop domain shop
Awards
2021 Service Award
2020 Service Award
2019 Service Award
2018 Service Award
2017 Service Award
2016 Service Award
2015 Service Award
Reviews (91)
My computer suffered a ''sudden cardiac arrest'' in the middle of a big deal.
Its not very often that i come across a business that leaves me with an: "ÖMG!! how awesome was that interaction".
Ru and his team really provide a friendly and outstanding IT service and much more. I received an efficient, cost effective and speedy corporate type service which has made a world of difference to my small business. Thank you Techbug, I am deeply grateful. I highly recommend Techbug to other small businesses without hesitation.
Even if he didn't sort out my issue (which he did) I'd still give them 5 stars. Great customer service, super helpful, very patient and ridiculously well priced. Straight up legends!
Efficient and reliable with any internet and/or laptop issue. Ru (Techbug) has saved me so much time by being able to solve an issue straight away. He also gives clear instructions and advice to solve future problems in a professional way. Highly recommend this business.
I have been dealing with the same provider for almost 2 years. I continuously had issues with email freezing, delays, loosing data. My IT people suggested another server, same problems...they then blamed me for the number of folders I have and the way I work - I HAVE BEEN DOING IT THIS WAY FOR 20 YEARS including when I worked in IT and T!!!! Ru (TechBug) visited Thursday morning, by Friday night we were migrating to a new server, and my email is a dream. In less than 36 hours, these guys have been able to fix what was costing my business significant amounts of money in my time, my staff etc. THANK YOU THANK YOU THANK YOU Needless to say, i know have a new IT service provider - techbug
Aron saved the day!!!! I had been having some internet trouble over the past few days and he went through some steps logically to figure out the issue and had my system back up and running. Saved me a lot of time trying to figure it out myself. He was also able to assit me some general maintenance of my computer to ensure it stays running efficiently. I will definitely be calling again next time my computer isn't working as it should. Thanks Aron :).
Aron efficiently fixed an internet connection problem with my laptop that I had been experiencing for a long time. He gave very clear, easy to follow instructions over the phone. He saved me from having to buy a new laptop! I would happily recommend Aron to anyone with computer issues. He proved to be reliable and experienced at diagnosing and rectifying the problem.
We were unhappy with our previous IT provider and contacted Ru to do a review of our IT needs. We proceeded with Ru's recommendations and have been very happy with the results and the services provided by Ru. He is very knowledgeable and is always prompt in responding to our requests.
He has set up a new server for us and got everything up and running very quickly with minimal disruption to our accounting practice. Most of our systems are cloud based and Ru was very helpful in getting us up to speed and setting up the right systems for our needs. We can highly recommend Ru to anyone looking for great service at a reasonable cost
We contacted Ru and his team when we got hacked by ransomware. Ru was on the job right away and got us up and running quickly. Fortunately Ru managed to recover most of our files.
On Techbug's recommendation We moved to a cloud solution and more robust internet security which will prevent this disaster in the future
Our new website is being designed by Ru and his lovely Wife Shenya. Our hosting and domains have all been moved to Techbug.
Very happy with the service and ongoing support is excellent
Ru looks after our small practice in Wellington Point and has been prompt and efficient.
Old fashioned honest IT Support, who actually look after you every step of the way. We bought all our computers from TechBug and have been well looked after.
Ru and Aron moved our business email and files into the cloud and it was a very smooth transition.
Friday we left them to do the migration and Monday morning we were straight back work.
We also got our website redone by Ru and his team and are very happy with TechBug's hosting services.
Ru and Shenya from TechBug did our new website for our plumbing business.
We love it and our customers find it really easy to follow.
Even works on mobiles and tablets. Our business has grown since we had our website done.
Thank you
Very happy with the remote support service provided by TechBug. Aron was very helpful and solved my virus issues.
Very happy with the work provided for my small home business will recommend to friends and family.
Prompt and polite
Ru and Aron at TechBug are very supportive and helpful. Nothing is any trouble and with their expert guidance we were able to get our businesses technology sorted within budget.
Ru not only explains all about cloud email and hosting but also the cost and the advantages. Payments are flexible which was great.
Di (Drainage)
An excellent person to have on board if you are thinking of upgrading or just not happy with how your computer is performing. You may not have the terminology it does not matter Ru speaks to you at the level you can understand and gain the information that allows you to make the right decisions.
Then after everything is sorted if you have a question or cannot sort out a problem, just call Ru he will help you fix the problem or give you the answer.
I am completely happy with the excellent computer service provided by Ru from Techbug. My problems are handled immediately which, in a bookkeeping business, is essential. He has also set up many new ways to handle emails and co-ordinating my 4 computers, so saving me a lot of time and trouble.
Thank you to Ru for fixing up our home business computers and backups.
We have been running the business with what we knew and it was refreshing to someone show us how to do things properly and setup all our devices for email.
Working with computers used to be a terrifying experience when something goes wrong.
Not anymore. Ru and the Techbug team are always ready to help. Very prompt and courteous service.
Have recommended to friends and businesses.
Ru and his team are very supportive and helpful when it comes to keeping our small business running.
Their expert guidance has helped us move our office to the current technology. New website, faster hosting. Great support.
We also are very happy with moving to cloud email and SharePoint which has made a big difference. Positive and Efficient.
Big thank you from all of us
Great Service. Nothing is ever a problem.
Very patient with non technical people.
Everything went well couldn't ask for any better.
Ru and Shenya built helped us reorganise our technology for our small business. We love our new website and are also very happy to be a customer of Techbug's hosting services.
Highly recommend
Brilliant service by Ru and his team today. We had a problem with our Internet and could not get any help from our service provider.
One call to Techbug and we were up and running within an hour.
As a national business we rely on technology and will certainly continue to use Techbug for all our I.T needs.
Big thank you from the Team.
Ru came to my house at the time arranged and exceeded my expectations with the work done. Very reasonable price, and pleasant too
Approximate cost: $99
Ru and Shenya have gone over and above to ensure that our business has the best possible support and advice. Ru understands what it takes to get a small business off the ground and is on call 24/7 to assist with any sort of problem. He is extremely personable and professional and I would recommend Techbug's services to anyone who wants an honest opinion and budget conscience options in order to take their business to the next level.
Ru is one of the most personable and professional men I have met in a long time. He also possesses that rarest of qualities, trustworthy. The website he set up for me was more than I could have hoped for. I would have no qualms about recommending him to anyone,in fact I would encourage you. Good bloke!
Ru provides a courteous, personable and patient service. I have used him twice in the past 14 months to deal with home wi-fi issues and migrating data from old to new iMacs etc. Problems solved with his friendly and relaxed manner.
Ru comes straight away, fixes problems, follows his service with check up calls. He has the best service by far and always with a smile. Nothing is ever too much trouble :)
very professional service..i was trying to fix my pc for 2 weeks but could not..so I called Techbug for help....and my pc was fixed in less than 1 hour..many thanks to Techbug for an outstanding and professional service...the whole pc was checked and found to be free of any nasties...will call them again if I have any more pc problems...and also very easy to talk with.. thank you
Ru is always so helpful and prompt. Any problems we have in our business are resolved quickly. He is always friendly and explains technical terms in an easy to understand format.
I have just retired had had to set up a new home computer with a laptop, docking station, two screens, scanner and printer, and change from Windows 7 to 10. The scanner and printed were old and the rest was new. Not being very tech-smart, all I had managed to do was connect the laptop to the docking station. The rest was beyond me, mainly because the display drivers needed altering and the screen connections were different from the old ones and did not seem to want to docked. I called Techbug and got Ru to come out. He was quick (I waited two days, only because one was a public holiday) and right on time; he sent a text message to confirm he was on his way. He was pleasant, efficient and knew exactly what he was doing. It was not an easy job, even for an expert, yet he did it all quickly and well. I now have a fully functioning system and am very grateful. What needed doing was well beyond my abilities and in fact well beyond most computer users as nothing was matching up, despite me buying all of the same brand. Ru is professional, competent and extremely pleasant. I would not hesitate to use his services again and will recommend Techbug to my friends.
