Steve Sorensen Mechanical

check icon 4.9 (74)

Business details

Opening hours

Monday:

7:30am to 5:00pm

Tuesday:

7:30am to 5:00pm

Wednesday:

7:30am to 5:00pm

Thursday:

7:30am to 5:00pm

Friday:

7:30am to 5:00pm

Saturday:

CLOSED

Sunday:

CLOSED

Public Holidays:

CLOSED

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Service awards

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Reviews for Steve Sorensen Mechanical (74)

Write a review
4.9
74 reviews
5 star icon
67
4 star icon
6
3 star icon
0
2 star icon
1
1 star icon
0
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.8
Jade J.
1 review · 600 points
verified email - 02 Dec 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Took my Navara here today for a service & engine light fault. After years of dealing with nissan services lies eg not even servicing my vehicle once but charging me & overpricing at Nissan it was good to come across an honest reliable mechanics. Prices were good they called me to let me know what they recommended fixing & weren't pushy about it. Great customer & vehicle service.Highly recommend these guys.

paulaw275
1 review · 600 points
verified email - 06 Jul 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

First time customer
Very friendly customer service
Was told about and asked if wanted the extras done
Didn't get ripped off by being a female
Would highly recommend
Will only be going here from now on

Thanks for your great review Paula. We like to make our services as transparent as possible so you know exactly what to expect each time so we are pleased you find this helpful.

30 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My mother and I have been using Steve Sorensen Mechanical for over 6 years and I recommend to everyone. They are extremely friendly and very helpful. we absolutely trust everything about what they do.
well done on such amazing service. *****

Thanks so much for your 5* review. We are all about trust and giving you the right advice, so we love to hear your comments reflecting this.

garyh48
1 review · 400 points
15 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Honest trustworthy very polite and helpful nothing is to much trouble for them would recommend to give them a go you will not be disappointed

Thanks for your kind words Gary! We love that we see all of your families' vehicles and help keep them safe.

leea439
1 review · 600 points
verified email - 07 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I always feel confident I'll receive honest and friendly service when I visit. I have been a customer for about 5yrs now and would never go anywhere else. If you're looking for the best mechanics - Steve Sorensen Mechanical is it!

Thank you for your kind words and for recommending us - We really appreciate it!

kerrib74
1 review · 400 points
01 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been looking for a great mechanic and after trying a few, I have found them at Steve Sorenson Mechanical and they’re super close which is a huge bonus. My 2015 Mini Cooper is running smoothly after a long overdue service was completed last week. Staff are professional and knowledgeable, pricing was excellent and service was thorough and various points were explained and future issues flagged for my attention. They are now my mechanic and are being recommended to all and sundry

Thanks for your kind words Kerri, we are very happy to hear you had such a good experience with us and we will certainly look forward to being of service to you in the future.

josv937
1 review · 600 points
verified email - 23 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I presented my Ford Ranger for its 155k service. My second time here & recommended by a friend. Courteous, unpretentious, communicative and well placed to meet my expectations including value. A great experience.

Glad we were able to create a positive experience for you Jos. Thank you for taking the time to review us.

10 Feb 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Had Steve and his team run a manifold clean on my i40. Felt comfortable from the start, very professional, good communication and no surprises. Would not hesitate to use SSM again. Many Thanks

Approximate cost: $500

Thanks for the 5* rating and your recommendation, we really appreciate it!

jeffn142
1 review · 400 points
02 Nov 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From the very first contact with Steve’s, my experience was a 110%. This was my very first service. The entire staff were professional, smiling, business like, and completed my service timely. He gave me a quote for future work, that requires attention. I will definitely recommend Steve to my friends

We always strive to give great customer service Jeff so we love to hear when we have hit the mark. Thanks for your great review and for recommending us.

donr656
1 review · 600 points
verified email - 17 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I am sure to get honest, reliable and value for money service every time. Steve Sorensen Mechanical don't take shortcuts and will always advise me should they discover any unexpected issues with a price before proceeding. A quality car service, with quality parts and quality customer service. This is the mechanical service company you want working on your car for peace of mind. Steve, Robyn and crew have serviced my cars for 10+ years and I travel 45mins from Brisbane Northside because I strongly believe ""When you find a good thing you stick with it!"

We love the bond we form with customers such as yourself over many years Don, and really appreciate you putting your trust in us to maintain your vehicles. We thank you for your review as they go a long way to help other people like you to find us and the opportunity to try our services.

dennisj238
1 review · 600 points
verified email - 16 Dec 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Always good reliable & obliging service. The car is maintained well. We are always consulted about recommended extras. Always considerate in arranging appointments & willing to amend appointments when requested. Helpful with coffee etc. Always polite & courteous. Car is always left clean.

Always a pleasure to help you out Dennis. Thank you for your kind words and best wishes for Christmas and the New Year

malcolm-j466
1 review · 400 points
09 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I got a quote from Steve what a price difference, all work done was exceptionally good and very professional I would recommend anyone to him and his team. Great work and awesome service.

Thanks for your great review Malcolm and also for referring your friend. We are very pleased you were happy with the work completed.

mikhaelaj
1 review · 400 points
19 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just picked my car up from getting a service and it runs like a new car. Thankyou!!! will definitely be coming back for future services, everyone was also very friendly. :)

Great to hear you were happy with our service Mikhaela! We look forward to looking after your future car service needs. We appreciate your review.

kyliel117
1 review · 400 points
02 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Totally impressed! Just used Steve Sorrenson for the first time last week and it is like no other I have been to! From the moment you walk through the door, you are welcomed with geniune care and respect. Fantastic communicators and highly professional. They have outstanding customer service, which from my experience is rare in this industry. Work was carried out in a shorter timeframe than expected. Ladies, I highly reccommend this honest, genuine family owned and operated business. Wish we had found them sooner!

Thanks so much for your kind words Kylie. At Steve Sorensen Mechanical we do strive to give really great customer service and to make looking after your car service needs as painless as possible so we love hearing feedback like yours!

wendyt828
1 review · 600 points
verified email - 16 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Not only does Steve Sorensen Mechanical offer excellent customer service and high quality servicing, but I like their waiting room! It's clean, comfortable, presentable and private. They have complimentary tea, coffee and water and a TV that I can view and hear clearly! I've been to many mechanics and have never seen one as pleasing as this! When I moved house, I was going to change to a local mechanic but Steve Sorensen Mechanical is so trustworthy that he was worth the drive. I rated value 4/5 stars because there are mechanics out there which are slightly cheaper but I don't trust their quality.

Thanks for your valued review Wendy. At Steve Sorensen Mechanical we do try to make the time it takes to service your car as pleasant as possible so we were very happy to read your comments.

EzzaEzza
1 review · 600 points
verified email - 06 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Steve and the team were very friendly and helped me out at very short notice. Great quality work at very honest pricing. Will definitely be using them again in the near future

Approximate cost: $500

Glad we were able to help you out with your car service needs and we look forward to being of service again. We really appreciate your great review!

jacr589
1 review · 400 points
21 Jun 2017
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

We have used them before and They always haves offered a personal service and good value with good communication .

We know it's important to keep you up to date when we service your car and that's also why we like to give you a heads up on whatever may need doing in the future. We look forward to continuing to be of service to you. We really appreciate your review!

sergio-venturi584
1 review · 400 points
19 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very happy with work carried out, good communication and pleasant to deal with, I will be a repeat customer for sure, solved my cars problem promptly and saved me from spending thousands on unnecessary repairs.

Approximate cost: $800

Glad we were able to solve your vehicle issues at a reasonable price Sergio. We look forward to seeing you again at Steve Sorensen Mechanical. Thank you for taking the time to review us.

henrys176
1 review · 600 points
verified email - 20 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Good experience. Good to understand what parts needed to be repaired next, so I can show the list to my family to comprehend that it is wear and tear of owning a car.

As part of our service we give your car a good check over every time it's in for a car service Henry, so you can plan for any upcoming expenses and to help you keep your car in the best possible condition. Thanks for taking the time to review us, we really appreciate it!

verified email - 02 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely love Steve Sorensen Mechanical.
Will NOT take my vehicle to any other Mechanic.
If I could give 10 stars I would.
Very honest Very efficient Very polite & Very much, fantastic value for the service they go above & beyond to offer.
Highly recommended

Love your review Tuinia! Great customer service is what we're all about when having your car serviced with Steve Sorensen Mechanical. So nice to hear such great feedback. Thank you!

verified email - 10 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The team is very friendly and professional. They really serve their customers with care and honesty. I would definitely recommend to anyone and everyone.

alan-posselt116
1 review · 400 points
03 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They are simply the best. All work is done on time and at the quote. I trust that if they advise something is needed it, is unlike some mechanics who invent extras just to raise the bill

Thanks for your review Alan! Our systems allow us to keep detailed records of any work done on your vehicle which means we always know what's important and what can wait. Just another way we like to give our customers peace of mind when it comes to their car service.

jennaa861
1 review · 400 points
02 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Good customer service, accurate quote given, sought permission before carrying out additional work, good to deal with, supporting local Business

We love that you like to support local businesses Jenna, as we do. Thanks for your great review also, we are very happy to be able to help with your car service needs.

johnc999
1 review · 400 points
22 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent and prompt service. Obliging and helpful staff. Will certainly be using you again. Liked the way Brendan explained things.

We like to make sure you have a clear picture of work carried out and a heads up on any upcoming issues John, so you get no nasty surprises! Thanks for taking the time to review us. We really appreciate it.

theresia-hermann996
1 review · 400 points
21 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lovely friendly service.
Been a customer for over 15 years.
Reasonable priced.
Great quality workmanship.

Thanks so much for your review Theresia! We love that you have trusted us with your car service needs for all these years, and we really appreciate all your referrals. Merry Christmas!

deb-scott134
1 review · 400 points
09 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It is always a pleasure going to get my car serviced. Steve, Robyn and their staff are always so friendly and efficient. My car is nearly 12 years old and thanks to regular servicing with Steve Sorensen Mechanical is as good as new! Highly recommend them!!

It's been a pleasure looking after your service needs Deb and yours is a perfect example of regular servicing extending the life of your vehicle. It's great to see you take such pride in your car. Thanks for taking the time to review us, we very much appreciate it.

stevef827
1 review · 400 points
23 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What u want done gets done, good service, great P R and priced right. Faults found and or additional work required is always discussed before being done

We always give your car a full inspection when it comes in for a service Steve, and discuss any recommended work with you so there are no nasty surprises. This also allows us to give you a heads up on any upcoming work. Thanks for the great review, we appreciate you sharing your experience.

caroline-h
1 review · 400 points
22 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very friendly, fast and great prices. Not your average mechanic. Will be using Steve for all my repairs and services.

Approximate cost: $280

Thanks for your review Caroline. We appreciate your kind words and look forward to seeing you back for your next scheduled service.

ellies863
1 review · 400 points
22 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly and prompt service . Would recommend to family and friends ! And defineatly will be using them from now on .

That's great to hear Ellie. Please call us at any time if we can help you further and thank you for taking the time to review us.

darcy-smith434
1 review · 400 points
22 Nov 2016
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Great service at reasonable prices just as Steve motto states. Friendly service and highly recommended. Book in early to get a spot!

We work hard to live up to our motto of Top Quality Work at a Reasonable Price Darcy so thanks so much for recommending us. We appreciate your review and look forward to continuing to be of service to you.