Recovery Squad

check icon 5.0 (36)

Business details

Opening hours

Monday:

9:00am - 5:00pm

Tuesday:

9:00am - 5:00pm

Wednesday:

9:00am - 5:00pm

Thursday:

9:00am - 5:00pm

Friday:

9:00am - 5:00pm

Saturday:

Closed - Special appointment only (Urgnet case)

Sunday:

Closed - Special appointment only (Urgnet case)

Public Holidays:

Closed - Special appointment only (Urgnet case)

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Service awards

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Portfolio

Reviews for Recovery Squad (36)

Write a review
5.0
36 reviews
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36
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Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
jeremyt787
1 review · 400 points
29 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service and timely support. thanks

Recovery Squad 31 Oct 2022

Thanks for your time to review our business and appreciate your positive feedback Jeremy

ryanl770
1 review · 400 points
14 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks Daniel great service saved me weeks of recreating my drive content

Recovery Squad 14 Oct 2022

Thanks for your time to review our business and appreciate your kind words Tim , feel free to contact us if you need any further assistance .

iainr70
1 review · 600 points
verified email - 19 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a problem with my camera flash drive & needed to recover the images when it crashed. Recovery Squad did a great in doing this for me. They were very professional, helpful & kept me fully up to date with the process. I can highly recommend Daniel & the team.

Recovery Squad 23 Sep 2022

We at recovery squad team appreciate your positive and kind feedback , we really enjoy our work when we get a happy client and recover valuable data successfully , I hope it never happens to you again but feel free to contact us if you need any further assistance .

laurav550
1 review · 400 points
19 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The Recovery Squad has been able to make the impossible possible.
I lost very important video files for a client of mine, I called pretty much all the data recovery businesses to seek for help. Everyone gave me the same answer "The SD card has been formatted, we can maybe give you a 1% chance to get anything back", except for Daniel. We had an in depth conversation over the phone, where he listens to my stories and asked the right questions to understand my case. He told me he was hopeful we could do something about it. That was enough for me to trust the team.
I send them my SD card, and after a few days and a few in depth tries, they where able to get 80% of my files back. 80%!! Honestly, this exceeded my expectations by a lot.
I was so grateful I came across Recovery squad.
Where everyone else gave me no hope, they were able to help my business making my client happy.
Thank you so much!

Recovery Squad 23 Sep 2022

Recovery Squad Team really appreciate your time to review our business with a detailed explanation of the recovery case , we are over the moon to overcome this challenge and recover the unrecoverable , we always go that extra mile to get a different result and glad to get your expected data in a timely manner . I hope it never happens to you again but feel free to contact us if you need any further assistance .

peters966
1 review · 400 points
12 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel under promised and over delivered.
All my data was retrieved from my melted down hard drive within the anticipated timeframe.
I highly recommend Recovery Squad.

Recovery Squad 12 Jul 2022

Thanks for your time to review our business and appreciate your kind words . It was a pleasure dealing with you and we glad we could recover 100% of your data. I hope you never face a data loss again but feel free to contact us if you need any assistance anytime .

graemek990
1 review · 400 points
07 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel and the team at Recovery Squad were a pleasure to deal with. I had issues with my laptop, Daniel explained in detail my options and gave me his professional advice on what was the best way to proceed. The laptop was then quickly repaired and all data and photos recovered. The whole process was simple, easy and very professionally handled. I would recommend Daniel and his team to anyone with computer issues. Pleasure to business with you Daniel. Thanks again.
Graeme

Recovery Squad 08 Jun 2022

Thanks for your honest and detailed review , it was our pleasure to work with you too . We are over the moon that we recovered 100% of your valuable data successfully . I hope data lost never happens to you again but feel free to contact us if you need any further assistance anytime .

royp598
1 review · 600 points
verified email - 04 Apr 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Recently tried recovering old family photos lost over 10 years ago on an old hard drive. Daniel and his team were very professional and pleasant to deal with throughout the entire process. Unfortunately the hard drive was beyond repair and the photos could not be recovered despite their best efforts. Daniel was very kind to not charge any additional fees despite the many hours of work put into the recovery attempt. 10/10 would recommend for data recovery. Thanks Daniel!

Recovery Squad 04 Apr 2022

Thanks for your feedback and your honest approach , we try our max. efforts and stretch our time with all possible recovery tools to recover the data but unfortunately there are some cases like yours which is beyond recovery and we have no choice than failing the ticket . I hope it never happens to you again but feel free to contact us if you need any assistance .

anthonyc905
1 review · 400 points
01 Apr 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel and the Recovery Squad team were professional, completely transparent and very easy to deal with. I and would highly recommend this team for your data recovery needs. I had 2 replicated hard disks that unfortunately had both failed. I was informed of recovery status at every step of the process. I was provided full transparency on probability of success of recovery without technical mumbo jumbo. They were able to recover personal and family private photos and videos from 2004 -2014, 10 years worth of family memories. Thanks you Recovery Squad!

Recovery Squad 04 Apr 2022

Appreciate your time to review our business and thanks for the positive feedback .It is very important to keep the clients updated with every single step and progress of the process as we do understand the emotions and stress caused by data lost .Again thanks for your full description of the job and I hope it never happens to you again but feel free to contact us if you need any assistance any time.

minaj765
1 review · 400 points
29 Jan 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It's been a great experience requesting support from Recovery Squad. Daniel recovered my data really quickly and it was an exceptional service. I l had lost all my emails and didn't think I could get them back. I definately recommend this business.

Recovery Squad 29 Jan 2022

Thanks for your positive and kind feedback , I'm really glad we could recover all your data and I hope it never happens to you again but feel free to contact us if you need any further assistance .

shivan610
1 review · 400 points
17 Dec 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Recovery squad data is absolutely fantastic to fix my YSB flash drive, it was severely damaged and I had very important document. On USB with no backup, they managed to get all my data back and I'm very satisfied and impressed by their proficiency level.

Recovery Squad 21 Dec 2021

Glad to recover 100% of your USB drive and thanks for your positive feedback , I hope it never happens to you again .

neilh834
1 review · 400 points
07 Dec 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our 24 Bay Synology NAS failed due to a severe power failure over the weekend , luckily found Recovery Squad Team on Monday and they replied promptly on my enquiry , even offered the collection of both heavy units and gave me some good news to be able to recover the data in 3 days , we had the whole unit with 100% data back on the next Tuesday.
Customer service is second to none and highly recommended.

Recovery Squad 10 Dec 2021

Thanks for your awesome feedback , client's satisfaction is our first priority and we are over the moon when we win a challenging and hard recovery job like the failure of your massive 24 Bay NAS system . We glad you got all your valuable data back and I hope it never happens to you again .

kayv237
1 review · 400 points
23 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Recovery Squad was able to recover the data from both SSD and HDD which no one else could recover and I was without computer for 3 weeks .luckily I choose the right person to deal with my missing information for the last 2 years. I thank Daniel for his patience and understanding dealing with a 79 years old .

Recovery Squad 23 Nov 2021

Thanks for your time to review our business , yes , we understand the frustration of losing important data and we are very keen to protect our clients against data crash disasters by setup a proper cloud backup . I hope it never happens to you again with the current redundant and secured backup system .

barryb151
1 review · 0 points
20 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our RAID Setup with 15 years of photos failed. I was panic and devasted as that hard drive was our only backup over the past many years . We found Recovery Squad with an easy online booking system to start with . We had an amazing experience with the team at Recovery Squad Data Retrieval Group . They explained me the whole process of recovering data without giving me false hopes but I knew from the start I was in good hands.The whole service was very professional and they were able to recover 100% of our data from the failed RAID-5 setup in a timely manner. Amazing job and best customer service. Thanks again .

Approximate cost: $4500

Recovery Squad 10 Dec 2021

Thanks for your detailed explanation of your experience with your RAID failure incident . we are glad to recover your valuable data and appreciate your time to review our business . I hope it never happens to you again .

00bd4560
1 review · 600 points
verified email - 20 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Awesome USB Data Recovery! Very professional and responsive service , they recovered data from my broken USB drive which sounded low chance to any other recovery company , Recovery Squad recovered all of my data back which was a challenging component recovery on the PCB which everyone else gave up to fix it . I recommend them to anyone dealing with the complicated and badly broken USB drives . Thank you

Recovery Squad 10 Dec 2021

We really appreciate your positive and kind feedback and glad to have a successful recovery for you

timm380
1 review · 400 points
17 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Would recommend them to anyone. Recovered 4TB of Data following a Disk failure over a weekend.

Approximate cost: $8000

Recovery Squad 10 Dec 2021

Thanks a lot for your time to review our business and appreciate your kind words and positive feedback

kylem926
1 review · 400 points
13 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel was very helpful and was able to recover my HDD in its entirety. He was transparent throughout the whole process and took the time to answer all of my questions. The recovery was done in a short-time frame, too. Would recommend if you have precious data that needs to be recovered.

Recovery Squad 13 Nov 2021

appreciate your time to review our business and value your feedback . we glad we could recover 100% of your data as we understand most of the time it is irreplaceable. feel free to contact us if you need any assistance anytime and thanks again for your detailed awesome review.

stefanoso
1 review · 400 points
22 Oct 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel @ Data Recovery Melbourne saved the day. Had the unfortunate instance where my computer was hacked, Data Recovery were able to pick it up and have it back to me in 24 hour, Amazing turnaround and great work. Thanks

Recovery Squad 22 Oct 2021

Thanks for your time to review our business and glad to hear you are happy with our customer service , minimizing the downtime is always a priority for us as we know the impact of downtime in a business , feel free to contact us if you need any further assistance anytime .

bs737
1 review · 600 points
verified email - 01 Oct 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very quick turnaround in recovering my business data, extremely reliable service .
Have used on many occasions and found them extremely knowledgeable ; in all facets of our business requirements. Highly recommended the service for any business looking for fast and efficient service .

Recovery Squad 01 Oct 2021

We really appreciate your kind review and your time. We always try to provide a premium service to meet business timeframe and requirements and we are very glad to hear you are happy with our service . Please do not hesitate to contact us if you need any further assistance .

rezaz292
1 review · 400 points
13 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We used a Synology 4xBay NAS to store all our business and personal data for many years which crashed over the weekend , in a panic mode we contacted Recovery Squad on online Chat system over the weekend and explained the situation , they asked few questions and feel confident they could recover the data , we delivered the NAS on Monday and all our data including full Meta data and folder structure recovered in less than 2 weeks , the customer service is second to none and they communicated with me during the recovery process , I’m more than happy to recommend Recovery Squad data recovery services for any business or individual who cannot afford to lose their valuable data , appreciated your help .

Recovery Squad 13 Sep 2021

Thanks for your full explanation of the issue and recovery procedure , we understand the emotions involved and value of data when a large storage fails and the possible consequences for businesses or individuals , I'm glad in this case the whole structure recovered as per original setup , we appreciate your positive feedback and I hope it never happens to you again , feel free to contact us if you need any further assistance anytime .

ramzii
1 review · 400 points
13 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Recovery Squad is a significantly professional data recovery service provider. They are so caring, responsive and technically capable who will treat your data with high level of care and give due attention to confidentiality and criticality of missing data. I would highly recommend the company services and their team.

Recovery Squad 13 Sep 2021

Thanks for your awesome positive feedback , we try our best to improve our customer service quality and respond time day by day and week by week and glad to hear you are satisfied with our level of support and respond time , I'm glad we could recover your RAID data as per original setup and I hope it never happens to you again.

verified email - 04 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent customer service, job completed very professionally over the weekend in a very short notice, very satisfied and highly recommend the professional service.

Recovery Squad 04 Sep 2021

Thanks for your positive feedback , client's satisfaction is our first priority , please do not hesitate to contact us if you need any further assistance .

nathanielm981
1 review · 400 points
03 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, professional, responsive, trustworthy and very efficient. I highly recommend Data Recovery Melbourne. Who helped me recover all my important personal files and university files from my failing, unresponsive WD hard drive. Thankyou!

Recovery Squad 03 Sep 2021

Thanks for your kind and positive feedback , we are over the moon when we can recover valuable data and get the smile back on client's face as not every data recovery job is an easy case . Please do not hesitate to contact us if you need any IT assistance anytime .

29 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fast, professional and excellent customer service
highly recommend the service if you are looking for a professional and efficient service .

Recovery Squad 29 Aug 2021

Thanks for the positive feedback and recommendation .

ravim677
1 review · 400 points
26 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was very pleased with Daniel's work, he was able to recover my 10 year old data from an formatted and encrypted Drive which is unbelievable. Storage experts gave up but Daniel took that challenge and was able to recover data. He is very knowledgeable and I believe he is the go-to person when it comes to data recovery. He is very professional and on time and very committed. His recovery skills are at anther level, l strongly recommend his workmanship

Recovery Squad 27 Aug 2021

Thanks for your awesome feedback , client's satisfaction is our first priority and we are over the moon when we win a recovery challenge which others not capable to recover . We glad you got all your valuable data back and I hope it never happens to you again .

kathrynw865
1 review · 400 points
26 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I reached out to recovery squad when my external hard drive failed. They were quick to respond, clear communication and reasonable pricing. They were able to fully recover all my documents and photos in a very short time period.

Recovery Squad 26 Aug 2021

Appreciate your comprehensive feedback , glad to recover 100% of your data and glad to hear you are happy with our service and response time , I'm glad to hear you are arranging a cloud base backup now to protect yourself against future disasters , feel free to contact us if if you need any further assistance .

ellyf325
1 review · 400 points
24 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel has been fantastic in helping us to recover our damaged hard drive contents and making sure we get our urgent files back as quickly as possible. Would definitely recommend Recovery Squad Melbourne, A+ service.

Recovery Squad 24 Jun 2021

Thanks for the awesome feedback Elly , We pride ourselves in being results focused data recovery services , I hope it never happens to you again but feel free to contact us if you need any further IT assistance .

15 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We've had a few issues with our computers where they just stopped working and Daniel was very responsive and prompt in resolving the issues. Thank you so much Daniel! Highly recommend!

Recovery Squad 15 Jun 2021

Thanks for your kind and positive feedback , feel free to contact us if you need any IT assistance anytime .

kiaraa491
1 review · 400 points
26 May 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel was very helpful, patient, and responsive to all my questions about recovering data that I had lost on my hard drive. Definitely recommend!

Recovery Squad 26 May 2021

Thanks for your positive and comprehensive review , glad to recover all your data and have you as a satisficed client as this means a lot to us , please feel free to contact us if you need any IT assistance in future .

f5ae50cc
1 review · 400 points
23 Feb 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely thrilled that we found Data Recovery Melbourne. We had a NAS Box that failed that dates back to 2009 - almost prehistoric. All 4 drives failed at once. We were using it for family photographs and it was just one of those things we took for granted & got slack with backups. We had some backups scattered here & there on the cloud & others on backup disks but it was not systematic. So when it failed, we lost so many years of photographs & precious memories dating back to 1995. I was devastated. Daniel & his team somehow managed to get this ancient NAS Box up and running & recovered years and years of photographs & videos. I can't express how grateful & happy we are to have this data recovered. Daniel was a pleasure to deal with throughout, he explained everything clearly and the price was really reasonable & very competitive to other quotes considering the amount of work involved. Still can't believe he was technically able to recover the data as the entire 4 drives had failed. I don't have any hesitation at all in recommending this business & would encourage anyone to contact them & be saved like we have been.

Approximate cost: $2300

Recovery Squad 23 Feb 2021

We are over the moon that we managed to recover 100% of your data as we realized how important it was , your case was a bit of challenge when we started but I'm glad you gave us enough time and we finally rebuild your RAID array with full meta data and folder structure , I appreciate your honest and comprehensive feedback and I'm sure it will never happens to you again as you already informed us you are setting up your cloud storage with some local redundant storage , feel free to contact us any time if you need any IT assistance .

jano45
1 review · 400 points
20 Jan 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Daniel was fantastic. Very prompt, friendly and professional service. Didn't get the result I was hoping for, but not because Daniel didn't do his best. Being able to call for further support was also a bonus. Would highly recommend.

Recovery Squad 20 Jan 2021

Appreciate your time to post such a positive and true feedback Jan , we always try our best to get the best result for our client's satisfaction , hope it never happens to you again but feel free to contact us if you need any assistance anytime .