Another World Computer Centre

4.9 100 reviews
Quality 4.9 Service 4.9 Value 4.9
Verified

About us

 Another World Computer Centre has been providing computer products and services in Coburg since 1989. That's 33 years of experience! 

We distinguish ourselves with our one-to-one service policy to our clients, offering expert advice, quality solutions and friendly service. We’re not here to join the bandwagon of online selling because we’re big on personalised customer service.

Visit us at our showroom and find an extensive array of computer products that range from the latest to the most essential parts for your computer or laptop. We have computers, tablets, computer accessories/parts and Internet-related components. Come see us for all your computer needs.

Credentials

ABN: 23 878 146 881

Team

Paul
Paul

Videos

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Images

business portfolio

Awards

2025 Service Award 2025 Service Award
2024 Service Award 2024 Service Award
2022 Service Award 2022 Service Award
2021 Service Award 2021 Service Award
2020 Service Award 2020 Service Award
2019 Service Award 2019 Service Award
2018 Service Award 2018 Service Award
2017 Service Award 2017 Service Award
2015 Service Award 2015 Service Award

Reviews (100)

4.9
100 reviews
Excellent
94
Great
5
Average
1
Poor
0
Horrible
0
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CH
Cathy H. 28 Sep 2025 1 review · 600 points

Upgrade to windows 11

I needed to upgrade my computer to Windows 11 and Paul did this with prompt and professional service. I highly recommend him and Another World Computer.

Quality
5/5
Service
5/5
Value
5/5
Reply from Another World Computer Centre 29 Sep 2025

Thanks Cathy! Always a pleasure to help. Who said those older computers couldn't run Windows 11?! You should be able to get many more years of service out of your computer now.

WJ
Walter J. 05 Aug 2025 1 review · 600 points

Great service and speedy delivery

I needed a hard drive quickly and had one within one working day. Very happy with the service and will shop here again.

Quality
5/5
Service
5/5
Value
5/5
Reply from Another World Computer Centre 05 Aug 2025

Thanks Walter! Happy to help!

EV
Elizabeth V. 30 Jun 2025 1 review · 600 points

Replacement reelplay remote control

Thank you for your support and advice regarding a replacement Reelplay remote control, your prompt and professional service was much appreciated, parcel was delivered within a day and a half from order being placed on line

Quality
5/5
Service
5/5
Value
5/5
JR
Jane R. 22 Jun 2025 1 review · 600 points

Highly recommend

I’m so pleased I contacted Paul about my very sick laptop.
He was able to work his magic and get things back up and running for me.
Paul was very prompt in responding to my request for help, reasonably priced and a pleasure to deal with.

Quality
5/5
Service
5/5
Value
5/5
Reply from Another World Computer Centre 22 Jun 2025

Thanks Rosa, glad I was able to recover all your data and upgrade your computer to Windows 11 in the process. You're all up-to-date!

AC
Alfio.C C. 26 May 2025 1 review · 600 points
Found on Word of Mouth

Excellent...

Friendly service ,in home and over phone tech support,true to his word..reasonable pricing on products,good warm trustworthy service overall..

Quality
5/5
Service
5/5
Value
5/5
Alison C. 12 May 2025 1 review · 600 points

Reiable & effective

In-home trustworthy tech support that doesn't cost the earth. It doesn't get much easier or effective. Paul offers knowledge and reassurance. I highly recommend him to others!

Quality
5/5
Service
5/5
Value
5/5
Reply from Another World Computer Centre 12 May 2025

Thanks Alison! Appreciate the comments. Glad I as able to easily resolve your problems and offer you some useful tips :-)

GF
Geanne F. 01 May 2025 1 review · 400 points

Excellent service

We have been using Another World to obtain the Italian channels for my mother for several years now and have just renewed our subscription today. Always 100% satisfied with Paul's service and prompt communication in answering any queries to quickly resolve any issues we may have. Highly recommend his services!

Quality
5/5
Service
5/5
Value
5/5
AT
allan T. 12 Dec 2024 2 reviews · 700 points

Allan t

Yes i would recommend another world computer Centre
Paul was very helpful and price was good 10/10 service

Quality
5/5
Service
5/5
Value
5/5
Reply from Another World Computer Centre 14 Dec 2024

Thanks Alan! You're all set with Kaspersky Plus for your internet security again. It's a great program and I use it personally too and thoroughly recommend it to all my customers.

Get your Kaspersky Plus Internet Security at https://anotherworld.com.au

BC
Barbara Czech 28 Nov 2024 1 review · 400 points

Excellent & professional service

I have visited and used Another World for a number of years.
Paul was able to assist me today very promptly, professionally and courteously, to successfully and effectively resolve a problem with my wifi, and to educate me in the process. His range of knowledge is exceptionally broad as he has previously been able to help me on a wide range of issues (not too many).
I unreservedly recommend Paul,

Quality
5/5
Service
5/5
Value
5/5
Reply from Another World Computer Centre 28 Nov 2024

Thanks Barbara! Glad to have you up and running once more.

AM
Alex M. 16 Nov 2024 1 review · 400 points

reelplay tv greek subscription

I have been using Another World now for 4 years for my Greek parents to watch Greek TV. Each year the renewal is super simple , which is what you want and never had any issues accessing the website or getting in touch with Another World when I have had questions. Keep up the great work.
For those out there looking for a Greek TV subscription , I have found Another World to be the better one from my research.

Quality
5/5
Service
5/5
Value
5/5
Alan S. 12 Nov 2024 1 review · 600 points

Fix the interface between our office computers and scanners and printers

Paul visited our home office today and fixed the interface between our computers and scanners and printers.
He was prompt, professional, calm and extremely knowledgeable.
We have been dealing with Paul for over 15 years and have always found him to be honest, well priced and always has a solution. We highly recommend him.

Quality
5/5
Service
5/5
Value
5/5
Reply from Another World Computer Centre 12 Nov 2024

Thanks Alan! Always a pleasure to help a good and loyal customer!

AC
Antonia C. 09 Nov 2024 1 review · 600 points

Reliable and helpful!

Paul was very kind to assist me over email when I was having trouble with my computer.

His advice and knowledge about upgrading components was much appreciated!

Used to go to their in-person store in Coburg all the time, and am very happy to know they are still in business despite working from home now :)

Thanks again Paul!

Quality
5/5
Service
5/5
Value
5/5
ED
Ekaterini D. 02 Mar 2024 1 review · 400 points
Found on Word of Mouth

Cathy d

I recently required a replacement control for my reelplay greek tv and as l am not computer savvy to be able and make a purchase online l called Paul.
I am extremely satisfied with the help he provided so l can make a purchase in2 days l had my new control to watch my much loved program
I highly recommend Another World for the professional service provided and products l am one happy customer.
Thank you Another World thank you Paul.

Quality
5/5
Service
5/5
Value
5/5
NC
Nancy C. 02 Jan 2024 1 review · 400 points

Highly recommended!!

I recently visited Paul at Another World Computer Centre to purchase a Reel Play Box for my parents. Paul was very helpful, friendly and set up the box for me which made the installation at home super easy - all I had to do was connect it to the WiFi and I was up and running. It was great that Paul also provided advice on how to renew the subscription once it expires. Glad to have purchased the Reel Play Box from Another World and would definitely be recommending to friends and family.

Quality
5/5
Service
5/5
Value
5/5
MI
Maria I. 20 Nov 2023 2 reviews · 500 points

Just wanted to say how happy we are with Another World's excellent service with our Reel Italiano TV renewal. Paul is always efficient and helpful when we have an issue and a pleasure to deal with ... highly recommend ! Maria

Quality
5/5
Service
5/5
Value
5/5
KK
Kate K. 25 Oct 2023 1 review · 400 points

We used AnotherWorld for our old computer. Such great service offered and will definitely go back when we need professional help. Thanks for your assistance

Quality
5/5
Service
5/5
Value
5/5
EB
ebb418 06 Jan 2023 1 review · 400 points

excellent services very professional and very helpful

Quality
5/5
Service
5/5
Value
5/5
GS
georges118 09 Dec 2022 1 review · 400 points

Great Service and excellent work on pc thanks Paul been dealing with Another World for 17 years and highly recomended.

Quality
5/5
Service
5/5
Value
5/5
BB
barbb545 02 Dec 2022 1 review · 400 points

Paul has been providing computer and mobile phone support to us for more than a decade. The service is excellent, timely and very reasonable priced.

Quality
5/5
Service
5/5
Value
5/5
JP
jp250 25 Oct 2022 1 review · 400 points

Great business, would recommend. V helpful

Quality
5/5
Service
5/5
Value
5/5
irened961 14 Aug 2022 1 review · 400 points

Paul was speedy in coming back to me regarding my query and wiped the laptop clean for me same day I brought it in. Very helpful and well priced.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $99

SH
sueh686 20 Jul 2022 1 review · 400 points

EXTREEMLY HELPFUL, SOLVED PROBLEM

Quality
5/5
Service
5/5
Value
5/5
SN
sarinan 08 Apr 2022 1 review · 400 points

My laptop had bluescreen error and I thought it had died. I googled repair place close to home and Anotherworld popped up. After a quick chat on the phone with Paul I instantly knew he was a genuine character. So refreshing speaking to someone without all the fluff and sales speel. I took my Laptop in and even though it was over 5 years old he bought it back to life much to my surprise. No muss or fuss. Straight to the point and very competitive pricing too. Love ya work Paul, I am spreading the good word out there. You have a customer for life. Sarina N.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $150

MB
marcellab587 17 Mar 2022 1 review · 400 points

Beautiful communication with Paul and very fast delivery. Very happy

Quality
5/5
Service
5/5
Value
5/5
MI
mariai739 10 Mar 2022 2 reviews · 500 points

So very grateful to Paul at Another World for his constant excellent service and continued support with our Reel TV purchase. Paul you are amazing !

Quality
5/5
Service
5/5
Value
5/5
AI
alexi981 16 Jan 2022 1 review · 400 points

It took only a few minutes to replace my old macbook hard drive and all while we chatted about the good old days of floppy disks, 386s and programming in Qbasic. Paul is professional and friendly but he also loves all the tech, especially the nostalgic stuff. That kind of passion for the job tells me that you're going to get the best and most reliable service here.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $250

SF
stevef923 13 Jan 2022 3 reviews · 700 points

Paul provided an excellent service and delivered an outstanding final product. I am very happy with the work that he did in updating my computer, and would recommend Another World to anyone interested in updating their existing machine or building a new one from scratch.

Quality
5/5
Service
5/5
Value
5/5
LG
lynneg730 23 Dec 2021 4 reviews · 600 points

Great service. Paul kept my old computer going way past it's expected lifetime, then investigated, discovered the cause, and fixed an odd glitch on the new one.

Quality
5/5
Service
5/5
Value
5/5
HA
haticea196 28 Nov 2021 1 review · 600 points

I can't thank Paul enough for saving my 'Blue PC', as I really didn't want a new one. I found out the shop does repairs just recently, and lucky I did, as it really was "another world"!
You will probably find hard to replace parts there, while receiving the most honest and reliable service, at the best possible and accurate price you can get.
And all of this in less than a day.
Many, many stars, thumbs up and smileys for Paul, a genuinely great guy.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $73

PB
patrickb476 04 Sep 2021 1 review · 400 points

My laptop recently died with a blue screen error and I really thought it was curtains as it is more than 4 years old. I brought it in to One World on the off-chance that it could be saved. Paul was able to replace and mirror the SSD so that the laptop was completely recovered. He managed to do this in a few hours, so as well as saving me a considerable amount of money, it also saved time specifying and searching for a replacement and trying to recover all the apps and bookmarks etc. A few months ago, Paul also replaced my defective battery for half the price that other stores were looking for. Thanks Paul.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $280

Reply from Another World Computer Centre 04 Sep 2021

Thanks Patrick! Happy to help anytime.

FAQs

When was your business founded?

Founded in 1989 when there was literally 3 other computer stores in Melbourne!
Began when there was no internet and computers were in their infancy with the Commodore 64's and Amigas.

Fast forward 36 years later to 2025, I now build custom gaming, home and workplace computers, notebooks, software, provide data recovery and virus removal, Windows troubleshooting and much more.

What guarantees or warranties do you offer, if any?

All physical products include a manufacturers warranty of a minimum period of 12 months.

What is your level of experience in this line of work?

Over 35 years in the business means that you're dealing with someone who is knowledgeable and trustworthy to do the right thing by you.

What certifications, qualifications or awards has your business received?

I have received the Australian Achievers Award in 2005 & 2010 for outstanding performance in the industry and received many accolades over the years.

What is your fee structure like? Fixed fees? Hourly rates?

Normally I charge flat fee of $99 for most simple repairs, and an hourly rate for onsite service work, plus the cost of parts and materials.

Are you a member of any professional / industry associations?

I am an authorised dealer for Leader Systems, Reelplay TV, Microsoft and more.

What is your favourite thing about your job?

Being able to share my expertise and knowledge to find solutions and fix problems for my customers.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

COD, Cash, EFTPOS, Afterpay, Zip, Direct Debit, PayID, Bitcoin.

What makes you unique compared to your competitors?

My experience and knowledge, friendly service and honesty set's me apart from the rest.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

Depending on the job, I can sometimes complete the work on the spot or same day or a few days depending on the availability of parts etc.

Services

Virus and Malware Removal Desktop PC Sales and Service Notebook PC Sales and Service Data Recovery TPG Authorised Dealer
Unlocked Mobile Phones Microsoft Windows and Office Kaspersky Anti Virus Greek Italian Arabic TV Reelplay TV Authorised Dealer

Details

Special Offer

10% Off Service!

Simply bring your PC or notebook in for a service and we'll knock off 10% off the total cost of the repair! Whether it's a virus or malware infection, or a cracked notebook screen, you'll save 10%!

Valid for 30 days

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