4.7
13 reviews
5
12
4
0
3
0
2
0
1
1
Hi Teresa, you arrived 20mins late for an appointment and expected to be put thru before the 6:30pm spot. Lavo laser offered to wait to be seat you were extremely rude to both therapist you had seen. We requested Groupon give you a refund as we didn't want to deal with you as a customer. Groupon advised you were not to contact us. The therapist were extremely shocked by your poor manners.
I didn't arrive 20 minutes late, I arrived by train 4 minutes late.
I am living in Australia for 2 years and I never dealt with such an unpleasent situation.
I am sharing my experience since it is always good to read reviews about services provided and if I always do for good experiences, I should do for poor ones as well.
Hi Teresa, the therapist on the day wrote down the notes, she did advise you to wait as the next customers were first due to your late arrival.
Thank you for sharing your experience we appreciate your feed back have a great day thank you