Gr8 Computer Services

5.0 48 reviews
Quality 5.0 Service 5.0 Value 5.0

Awards

2018 Service Award 2018 Service Award
2016 Service Award 2016 Service Award
2015 Service Award 2015 Service Award
2014 Service Award 2014 Service Award
2013 Service Award 2013 Service Award

Reviews (48)

5.0
48 reviews
Excellent
48
Great
0
Average
0
Poor
0
Horrible
0
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WP
wendyp412 28 Oct 2019 1 review · 600 points

Frank provide fantastic service with very friendly and professional attitute. excellent prices for repairs definitely use again always good info given. Thank you Fran

Quality
5/5
Service
5/5
Value
5/5
EZ
evanz928 18 Feb 2019 1 review · 600 points

He is the man! You might say I am biased because I am a relative but I will assure you not! The guy is well educated, and very knowledgeable.. Frank is extremely exposed to computer related issues hardware as well as software and can deal with anything. The best part is that he is cheap as well.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $90

JG
jeremyg950 07 Jan 2019 1 review · 600 points

A perfect service call that addressed all issues efficiently and pleasantly. The technician was very professional and easy to work with. He solved all the problems

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

TY
traey 31 Oct 2018 1 review · 600 points

Efficient, friendly and super knowledgeable. We rely on Frank for all our computer glitch needs!

Quality
5/5
Service
5/5
Value
5/5
TY
tachiy 15 Jun 2018 1 review · 600 points

Responds to requests promptly, has always found a way to fix my problems, gives thoughtful and helpful advice on how to prevent problems – and never loses patience with a computer idiot (me). Has an extraordinary depth of knowledge

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

SK
stevek966 07 Jun 2018 1 review · 600 points

We have used frank for over 5 years, he has converted our systems from a small network to on and offsite servers for backup and operations. He is able to login remotely to diagnose many issues. The most reliable support I ever have.

Quality
5/5
Service
5/5
Value
5/5
jacke544 07 May 2018 1 review · 600 points

My experience was good. Work done recently on two occasions was professional, prompt, also very reasonable and competitive price. I would highly recommend this services to others!!

Quality
5/5
Service
5/5
Value
5/5
DW
dukew254 30 Apr 2018 1 review · 600 points

Very good service, would recommend. Bought a ssd/hdd laptop and Included in the price they transferred data from old laptop. Will always use this local company now

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $180

JW
joshw7 #29 in Brighton VIC 20 Apr 2018 3 reviews · 1100 points

Had used frank once. Got custom built PC just delivered from frank and it's absolutely fantastic. I asked for a build that would allow me to edit video with easy and everything that was suggested when I spoke to frank fit the requirements...

Quality
5/5
Service
5/5
Value
5/5
GL
gordonl704 09 Apr 2018 1 review · 600 points

I always receive an excellent service from frank. A friend of mine tried several shops to try have his Mac fixed, I brought it to frank and he fixed it same day at good price and gave me a very clear explanation of what he had done. very friendly and great service.

Quality
5/5
Service
5/5
Value
5/5
PH
patrickh209 28 Mar 2018 1 review · 400 points

Frank is technically very knowledgeable and solved my problems on my PC as well as some queries I had with the TV cabling. very friendly and extremely helpful.

Quality
5/5
Service
5/5
Value
5/5
yougu 28 Feb 2018 1 review · 600 points

Very easy to deal with and extremely professional, the first phone call explained every process very clearly. Overall had a very enjoyable experience from someone who is not technically minded.

Quality
5/5
Service
5/5
Value
5/5
JA
juliana288 08 Jan 2018 1 review · 400 points

Franky is such a nice guy, he help me fix my email issues promptly and taught me about cloud, also help me back up my important documents which I never had back up.
very easy going man and glad to know you!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $99

IL
ivyl448 27 Mar 2017 1 review · 600 points

Frank helps me transfer my domain from my current poor email hosting to office 365 and migrate all emails across. Very professional and easy going guy.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

SM
susanrm37 #41 in Wantirna South VIC 13 Feb 2017 4 reviews · 800 points

I contacted Frank after seeing good reviews here on WOMO and I was not disappointed. He's a good communicator, he turns up when he says he will, and he knows what he's doing. I had several different issues for Frank to look at, and he was happy to deal with all of them. If he needs to check something out, he'll do so and get back to you. He's a really nice guy, well-dressed and businesslike - easy to speak with, and a calming influence if you're stressed out about what your computer may or may not be doing. I found his charges to be very reasonable. I am very happy to recommend Frank, and would have no hesitation in hiring him again.

Quality
5/5
Service
5/5
Value
5/5
JW
jow428 23 Oct 2016 2 reviews · 700 points

Yang help us to set up server for my another business this weekend. He is brilliant IT technician, I was total impressed with his skill and speed. multitask also give me the best solutions for my business. save lots of money and time to bring my business on track. I appreciate all his work. Feel confidence with his support. Thank you Yang!

Quality
5/5
Service
5/5
Value
5/5
JW
joshw7 #29 in Brighton VIC 04 Oct 2016 3 reviews · 1100 points

I contacted frank, following a recommendation from a friend, as my old PC was not working at all following a thunder storm. The PC had previously been running very slowly for a while and I kept getting high memory usage messages and shut down itselfs sometimes.

Frank came to the house and performed a diagnostic test on the PC in situ. He then advised that he would need to take the PC tower away as it appeared that the motherboard had failed. He said he would contact me the next day to discuss my options. Ke kept his promise and called the next day to explain my options. I made the decision to go with a complete new PC replacement. This was then built by Rob and installed by him one week later. I now have a much faster PC which has been set up for me. Frank also retrieved all of my previous files.

I rate Rob's service very highly and it is especially good for someone like me who uses a PC, but doesn't have the knowledge, or the patience, to set it up by themself.

I would thoroughly recommend Frank's service to anyone who is looking for a personal service from a person who knows what he is doing and is able to explain in plain English to non techies like myself.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

samh810 31 Aug 2016 1 review · 600 points

Frank is fantastic computer Guru. I have remote connection and slow computer issue, had been looking someone but didn't fix my problem. Frank is the one! I can't believe his skills and the speed to play/fix computers. So quick, professional, apparently he knows what he is doing. Now he tells me this interesting website. I will use frank and recommend to anyone. Thank you Frank!

Quality
5/5
Service
5/5
Value
5/5
OJ
oscarj386 15 Aug 2016 1 review · 600 points

I found this computer repair service on google and was curious to try it as the reviews were all good. I'm glad I did. Frank did an excellent job and did marvels to my computer which was completely nonfunctional. He also did it in short order. His rates are reasonable compared to others I have tried. I definitely would recommend his service to everyone.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

CP
cameronp999 13 Jan 2016 1 review · 400 points

Frank has recently serviced my laptop and fitted a solid-state drive, the performance franky has achieved is nothing short of phenomenal. My 6 year old computer after frank had tricked it up performs like a new high end computer, considering Franks attention to detail and the performance he achieves. I would not hesitate to recommend Gr8 Computer to anyone.

Quality
5/5
Service
5/5
Value
5/5
TA
tiffa 06 Jan 2016 1 review · 600 points

Fantastic services! If you need exceptional professional skilled technicians then this is the best one to use! Have hadfrank come to sort out my software viruses and he has taught me a lot on how to manage my system better. Computer running as new. Will have them out periodically to keep computer in top shape. very happy with services he provided.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

ES
endres 03 Aug 2015 1 review · 600 points

Frank was prompt and knowledgeable in setting up my Ricoh Aficio MFP to scan document into PC or email. His approach and professionalism is excellent I wold use his services again and I will recommend him to other people.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70.0

EC
evanc989 17 Jul 2015 1 review · 600 points

Frank is brillian guy. Our server crashed while ago. For some reason, email stops working. my friend had good experience and introduce frank to me. This guy is so amazying! Bang Bang Bang, his magic hand is faster than my thinking. Just use 10mins figured out issue. Really save my life!!! I would defeinitely use him again. Thank you Frank!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $99

BF
bernadettef247 01 Jun 2015 1 review · 600 points

If you want the peace of mind of dealing with a company that is big on know-how, are efficient, provide service that is prompt & reliable and are generous on offering advice and sharing IT tips then look no further than Gr8 Computer Services
If you have PC or MAC issues I highly recommend you contact frank you will not be dissappointed

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $90

ES
evans522 30 May 2015 1 review · 400 points

GR8 team were able to fix my computer and make it go a lot faster right away. They always want to make sure that you‘re satisfied with the results. So they don‘t hang up with you until you‘re satisfied.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

DH
don-h 22 May 2015 1 review · 600 points

Frank helps me many times.always do fantastic job, help me transfer files to new computer and install all programs i need. Make the windows 8 computer much easy to use as windows 7. very happy with his work

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

LJ
leonardj 21 May 2015 1 review · 600 points

I have used Frank for all of our PC repairs for many years. He is always very helpful, fast, honest and very reasonably priced. He has re-imaged multiple lap tops, desk tops, added RAM, recovered data, provided recommendations for software/hardware/anti virus programs and when we get the machines back they typically have a more recent version installed for the operating system/ MS Office Suite. He is also honest and won't put a bunch of time into a machine that is not recoverable.

Quality
5/5
Service
5/5
Value
5/5
RW
rossw504 19 May 2015 1 review · 600 points

I have used the services of frank and his company on 3 occasions to date. I find frank to be an honest and friendly man, who tells it like it is. His prices are also very competitive. I would certainly never buy a PC from anywhere else but frank, he custom builds from scratch and I saw enough of what he built to convince me in 2 minutes. always will use their services

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $550

L
lisa-797 12 May 2015 1 review · 600 points

I had taken my pc to frank as I was having boot problems, pretty quickly Steve diagnosed a faulty hard drive, to which he replaced with a SSD of my choice

I was satisfied at how quick it was done and satisfied at the price.

Yours sincerely

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $140

JW
jow428 11 May 2015 2 reviews · 700 points

Dear Frank, Yesterday you helped me sort out a few things on my Apple computer, and you helped me in a very friendly and professional manner. Thank you so much for your expertise, your kindness, AND your patience!! A Happy Customer – forever!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $75

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