epools.com.au
it was great to deal with people who knew what they were doing
Excellent work all round.The whole team from dealing with Steve who was very easy to talk to and very prompt at advising us how and when each stage...
Reviews (15)
Rang to order a new filter controller valve. Salesperson (Alan) asked what the issue was. When I explained the problem he suggested I check the seals to the pump and advised a simple way of checking this. Did as he said and found that an 'o' ring was at fault. Replaced the 'o' ring and saved $400+. Thanks for the great advice and service.
Simply THE BEST customer service and advice. Nice to talk to Allan, he actually knows his stuff about pools and equipment. Wonderful experience, highly recommend them. Thank you for your help.
I ordered a number of items from epools.com.au
This was after a bad experience with Direct Pool Supplies (order not received after 2 weeks despite being promised it would be shipped the week prior and them hanging up on me after I made further enquiries).
The experience with epools.com.au could not have been better. Efficient, timely and very reasonable priced.
Keep up the good work!!
Approximate cost: $250
epools has a great custoemr service, i felt very welcomed and important when speaking to the workers, they knew their stuff about pools and were able to help a lot.
I ordered a new part for my swimming pool, it was a pool cleaner, it arrived on time as promised at the reight cost.
Epools are the cheapest for place online for parts. I bought wings for my Kreepy Krauly - they were 20% cheaper than other online stores. They kept me informed by email when they had sent the item and it arrived in only two days after purchase. Postage was also free. Great work epools!
needed on small part, these guys responded quickly and sent it to me in no time at all. great service, an great price will recommend to anyone who will listen lol
Purchased a lid for a skimmer box on line, their web site was easy to use and delivery was fast. Gotta love free delivery. Will use again.
Parts for swimming pool. Exactly what I needed and at a great price. Delivery a littlke delayed by floods but arrived in good time and in good shape. Good web site and excellent phone advice. Free delivery was a bonus!
Email response ans accounting processes were prompt and accurate.
Approximate cost: $198.00
Placed an order for genuine pool hoses, that were the cheapest I could find, and they were delivered interstate to QLD within 2 business days and with free delivery.
bought a hard to find pool filter, due to dimensions being wrong it would not fit. Alan at epools looked up correct filter we needed and it has arrived today and fits great!
We needed two replacement pool parts and sourced them online at epools.com.au They had an extensive range of products and we were able to locate what we needed easily on their webpage. Their pricing was comparable to other sites and a lot cheaper than ordering through a local pool shop. The fact that they had both parts and at a reasonable price swayed our decision to order through them. Ordering was very easy. The first part arrived only a few days after after placing the order, but the second took a few days longer. Still pretty quick (10 days in total including weekend). We do live in a regional area. What we did appreciate was the quick email response we received from epools, when we asked about the second part not being with the first. We knew immediately that it was on it's way from a different distribution point, hence the delay. Good service. Epools also allow you to track your order. The chlorinator is already installed and working well. The filter only arrived today but looks the part. All in all we were very satisfied.
bought a pool filter via internet. The best price,responded to emails, despatched quickly, informed at every stage of where the order was at.
Approximate cost: $n/a
As a pool owner in a small country town it is great to have an online supplier with a great range of products, easy to use online shopping & very prompt (& free!) delivery service.
Awesome service for our mail ordered filter. It was easy to order, very fast and efficient to arrive within a few days. We have no hesitation in recommending this business
Also servicing Bulleen
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