Carquest

5.0 29 reviews
Quality 5.0 Service 5.0 Value 4.9

Images

business portfolio
business portfolio
business portfolio
business portfolio
business portfolio
business portfolio
business portfolio
business portfolio

Awards

2016 Service Award 2016 Service Award

Reviews (29)

5.0
29 reviews
Excellent
29
Great
0
Average
0
Poor
0
Horrible
0
Businesses on Word of Mouth can't pay to hide reviews. Read more about our review policy here.
TW
teresa-royw 22 Oct 2021 2 reviews · 700 points

We have used them for years and are very happy with the work they do and their prices.
Always happy to drive us to our home or a local shopping centre and pick us up to retrieve our car when it is ready, which, is usually the amount of time they anticipate.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 22 Oct 2021

thank you for this review always a pleasure

CL
54c8cfe7 13 Oct 2021 2 reviews · 500 points

We receive high quality service & value for money. Very pleasant & honest people to do business with.
They are honest in all of their dealings with us.
Would recommend this business to anyone.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 15 Oct 2021

thank you for your review we appreciate the great review

DT
davidt233 13 Jan 2021 1 review · 400 points

Very happy with the whole experience with Lisa and Troy, service and mechanical work carried out were top class

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 18 Jan 2021

Thank you David for your review

jasonf370 19 Jun 2020 1 review · 400 points

these guys are the best, the go the extra mile to make sure you are happy I have been getting my cars serviced here since i was on my P's early 2000's and having all kinds of cars being serviced and maintained from a 2006 toyota hilux to an R8 F2 Maloo these guys are always honest and reliable thanks for the great service Troy & Lisa

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $250

Reply from Carquest 19 Jun 2020

Thank you Jason for your review, yes we have been serving your cars for a long time and to think you have two beautiful girls now, and an amazing wife , hers to many more years to come

NW
nealw759 07 May 2019 1 review · 600 points

Carquest has serviced our vehicles for three or four years now. We have found them not only to be excellent mechanics, but very reasonable and honest with their costs and advice.
Lisa is very friendly and efficient in the office and Troy is willing to talk about and give advice in relation to your car problems.
I have had problems with other mechanical repairers in the area in the past, but I cannot recommend Carquest highly enough.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 17 May 2019

thank you for your review Nealw759. We are very glad to help you with your car repairs.

CL
54c8cfe7 17 Sep 2018 2 reviews · 500 points

Great mechanical service, very honest & friendly. Carquest was recommended to us, so we can highly recommend them now.
Thank you Troy & Lisa

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 17 Sep 2018

Thank you for the Review. Always a pleasure

SL
shirleyl980 12 Dec 2017 1 review · 400 points

Called in today and as a woman felt made welcome & wasn't going to be ripped of.Great service & very friendly.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 17 May 2019

Thank you shirleyI980

jacquelined251 11 Jul 2017 1 review · 400 points

Troy has provided top notch attention to my cars for 13 years. I wouldnt go anywhere else! Honest and reliable at all times.
Ably backed up by Lisa of course!

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 12 Jul 2017

Thank you for the review Jacqueline its Been a pleasure servicing your car and that you have been apart of our business all these years

peter-taffe773 17 Mar 2017 1 review · 400 points

Great service. Honest. Excellent value. Troy is very knowledgable and has serviced our family's cars for many years.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 17 Mar 2017

Thank you Peter always a pleasure to service your cars

CC
coreyc328 10 Feb 2017 1 review · 400 points

Great service and very friendly service by Troy and Lisa. Car needed a part replaced and was done within 24 hours

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 10 Feb 2017

Thanks for the review Corey

JM
janem715 01 Oct 2016 1 review · 400 points

My whole family have been taking our cars to Troy and Lisa for years because they always give excellent customer service, always very helpful and affordable. Nothing is ever to much trouble. I wouldn't go anywhere else.

Quality
5/5
Service
5/5
Value
5/5
sarina-jackson469 16 May 2016 1 review · 400 points

Always helpful over the telephone in booking for services.
Nothing is ever a problem with being fixed.
Affordable and reliable service every time.
You are getting quality service and always go above and beyond your expectations

Quality
5/5
Service
5/5
Value
4/5
Reply from Carquest 16 May 2016

Thank you Sarina, always a pleasure

alyca-amery769 22 Apr 2016 1 review · 400 points

I would recommend Carquest because of their knowledge, helpfulness, honesty and professionalism. Over the last 10 years I have been taking my cars to them they have run smoothly every time I get them serviced. I also love how they go that extra mile to solve a difficult problem to help you out.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 22 Apr 2016

Thank you Alyca its always a pleasure.

troy-lisa-cooper231 22 Apr 2016 1 review · 600 points

I've been taking my car to Troy & Lisa for years and have always received good, honest, friendly service.
I love the way my car feels when I drive it out of the workshop.
They believe in their work and won't charge you the earth.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 22 Apr 2016

This review was done by one of Our Customer Robyn thank you

BE
bobe207 21 Apr 2016 1 review · 400 points

Sadly I no longer live on the Gold Coast and can't take advantage of Lisa & Troy's service any longer. For the period I did live there I had my vehicles serviced and repaired by Troy and never had any issues. Their "bend over backwards" attitude in assisting me at times was greatly appreciated. Miss the free lollies too Lisa :-)

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 21 Apr 2016

Thanks Bob We miss you to . The lollies are still here for you, also we now have a coffee machine for our customers.

TP
tahneep #1106 in 16 Mar 2016 2 reviews · 1000 points

After recently relocating to the Gold Coast we received poor experience from our local mechanic, making us question whether the work required on our car was necessary - with a hefty price tag to match. I took our car to Troy and Lisa for a second opinion as my father recommended. Lisa is super friendly and could not be MORE helpful. I was able to chat to Troy openly and at length about queries and concerns and he made plenty of time for me to make sure we were both on the same page. Thorough inspection and RWC check showed the first mechanic's list of issues was unwarranted. If we had just gone ahead with (unnecessary) suggested repairs from the first mechanic, we would be thousands of dollars out of pocket instead of the few hundred that was actually required. Many thanks for such terrific service, Troy + Lisa!

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 16 Mar 2016

Thanks tahnee it was great to meet you and a pleasure to sort out your car

WH
wayneh969 10 Mar 2016 1 review · 600 points

Troy & Lisa really are really passionate about what they doing & are always helpful in solving any car issues we may have, they go the extra mile. We were recommended by friends who have been going there for years & couldn't be more happy, so thank you guys.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 10 Mar 2016

Thank you Wayne is always a pleasure.

ol-fullerton420 22 Feb 2016 1 review · 400 points

Carquest have being servicing and repairing our vehicles for about 7 years now, I stopped getting quotes elsewhere a long time ago. Troy and Lisa always makes time for us and has always got the job done when needed with 110% commitment.
Thanks Guys!!

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 22 Feb 2016

Thanks Oliver

RC
rick-46-c 10 Feb 2016 1 review · 600 points

We're else could you find a dedicated mechanic who not only knows his profession but cares about what he does, it has to be right, of course his staff are amonst the best every thing on time and in time. Congratulation on a great service and than you for years of trouble free driving.

Quality
5/5
Service
5/5
Value
5/5
BC
bonnie-c 10 Feb 2016 1 review · 400 points

Troy and Lisa have been looking after me and my partner for almost 7 years. They always perform and exceptional job and do charge a fortune. They are an independent who thrive on customer service and never miss a beat. It is always a pleasure to walk in the door and be greeted by Lisa and her humble personality. It's also great to know you will never be paying more then what you have to like most large franchises on the coast. Lisa and Troy thank you for always being so great!! We look forward to seeing you both soon.

Quality
5/5
Service
5/5
Value
5/5
ND
nealed227 09 Feb 2016 1 review · 400 points

Troy and Lisa provide an excellent and reasonably priced service. I was recommended to them by a friend and have since recommended them to many others. Troys mechanical skills are outstanding and he performs reliable and honest work and is happy to talk through any mechanical issues.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 09 Feb 2016

Thank you Neale for the support

sarah-orr93 09 Feb 2016 1 review · 400 points

Troy and Lisa have been so helpful with all our cars. They have gone above and beyond just being our mechanic. They do everything by the book so we know our cars are properly serviced and running great.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 09 Feb 2016

Thank you sarah-orr93

RF
renee-f 09 Feb 2016 1 review · 400 points

Excellent and friendly service. Honest and reliable mechanic. Have been going here for many years with various cars, definitely recommend.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 09 Feb 2016

Thank You renee-f

KC
ec6b93c2 07 Feb 2016 1 review · 400 points

Fantastic and quality service with Troy and Lisa. Great people and a great business! We wouldn't take our cars anywhere else.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 07 Feb 2016

Thank you ec6b93 c2

JE
51a361e3 07 Feb 2016 1 review · 400 points

Absolutely trust these guys! Would recommend them. Been going to Troy and Lisa for over 5 yrs.

Quality
5/5
Service
5/5
Value
4/5
Reply from Carquest 07 Feb 2016

Thank you 51a361e3

BK
briank671 06 Feb 2016 1 review · 400 points

I've been using these guys for years for both our cars, a good job, for a good price and honesty, says it all really!

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 06 Feb 2016

Thanks Brian

DP
desleyp821 06 Feb 2016 1 review · 400 points

Troy & Lisa have been looking after me for many years. They clearly explain any work that needs to be done & Troy takes pride in doing his job without massive charges. I have recommended Carquest to friends & family, most of whom are now regular customers. I love the friendly service.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 06 Feb 2016

Thank you Desley for your support all of these years , may it be for many more. Lisa

CM
cameronm78 05 Feb 2016 1 review · 400 points

Being a car enthusiast I trust them wholeheartedly with my pride and joy and have prepped my car for multiple rally events. As well as their technical knowledge, customer service is top quality. You know they want to help and give you the best deal, which cant be said for most other mechanics.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 06 Feb 2016

Thank you cameronm78 for your review, it is always a pleasure to work on your car so that you can enjoy your rally events.

martin-fiedler121 05 Feb 2016 1 review · 400 points

Love these guys! Local family owned business.
Always efficient and courteous.
Troy stands by his work, which is rare these days. I have and will continue to recommend them to everyone I know.

Quality
5/5
Service
5/5
Value
5/5
Reply from Carquest 06 Feb 2016

Thank you martin

Details

Get free quotes

Describe your job and get a free quote.

Business owners

Want more customers? The first step to success is creating a free listing.

Get a professional looking profile with access to our marketplace.

Register free
Get free quotes