ever Purchase anything from Tropical Pool storePurchased Waterco/Hydro Chlor | RP30 Retrofit | Self Cleaning Salt Water Chlorinator with 5-Year Warranty.
The Warranty is totally worthless. As is there equipment. There is a reason why this product is significantly cheaper than more reputable chlorinator manufacturers. Because it doesn't work.
Buyers be warned do not purchase any thing from Tropical Pool Store. Had issues with the chlorinator from the day it was installed. Broke down after 2 months.
Sent it off to be repaired at my cost. Was told that I required a new cell for $200 as its not covered by warranty. So I paid it and also had them do a check of the actual chlorinator as well. Report came back chlorinator is fine 100% good to go. It lasted 10 months. Have again filled out their warranty form only to be told there is nothing they can do, their sales rep actually told me "it is what it is". I asked what the hell that meant only to be told "it is what it is". Tropical Pool Store products are cheap for a reason. They do not stand behind their products. Be warned they also operate under the name COMPUPOOL PRODUCTS from Nerang QLD. If you want to waste money by from Tropical Pool Store. Am lodging a official complaint with the ACCC.