Reviews by el-m
Found on Word of Mouth
Booked in building & pest
Booked in building & pest, guaranteed this will be a same date result. No answer….
Quality
1/5
Service
1/5
Value
1/5
Approximate cost: $200
Paid the fee couldnt get into the membership section. Emails from Cath and her 'non existent team' said nothing wrong with the website must be your technology etc... excuse after excuse. Asked for a refund no response, lodged a paypal claim got my money back no thanks to Cath. Cheapskate by name cheapskate internet site dont waste your money.
Quality
1/5
Service
1/5
Value
1/5
Hi Eloise,
We were very surprised to receive this 1 star review from you. As all our customers know, we send a confirmation email once we have booked in the inspection that stats the following -
- PADinspections will carry out the inspection at the allocated time.
- We will call you by the end of that day to discuss our findings. (Generally, between 5pm & 6pm)
- You will then receive your report by the 10am next morning (if not sooner).
Our inspector called you at 5:32pm that day but your phone rang out without an option to leave a voicemail. You were emailed you report at 10:37pm that night. We also wrote on the email saying tried to call and if you had any questions to not hesitate to reach out. We reached out again the following evening at 5:30pm but again it rang out. All these we done within the time frames outlined within our confirmation email and the email that we sent to you privately.
We understand the anxiety and stress that comes with buying a new new home. That is why we do try to action things as swiftly as possible. If this was not up to your standards, we do apologise.
We wish you the best in you new home.
PADinspections