chookk

Inquired about a casing issue and he freely quoted on part and case without charge. Allowed me to make an informed decision and was prompt and polite. Would return for future repairs.

Overall Kogan is a very reliable online electronics provider. They do a great job of honoring warranties and helping out if things go wrong. Items tend to ship quickly with accurate shipping and haven't had any issues dealing with CS. My only complaint that prevents a 5 star is that they don't accept refunds on any products except their own.