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Word of Mouth carpet cleaners in Palmerston receive an average rating of 4.5 based off 22 reviews.
"Service was prompt, very effective and friendly. Even managed to not wake the baby! Answered my questions on fabric..."
"I have never encountered results like this on carpet and bedding. I was amazed at the results and the price was very..."
"didn't get all the stains out of the carpet (which was old anyway), but did the job and it was a good price for 4..."
"The guy arrived even a bit earlier than we discussed. He did a very good job for most corners, if not every. I was..."
In total, 244 jobs have recently been posted for carpet cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for carpet cleaners is 39.8 hours. Quotes sent back through the marketplace average $266 for a fixed-price job. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
Market Intelligence
Data-driven insights based on 22 customer reviews collected between 2009 and 2024, ABS Census data
Palmerston carpet cleaners average 4.6 stars — 0.3 stars below the ACT average of 4.8, though ratings have dipped slightly in recent years, based on 22 customer reviews across 19 carpet cleaners servicing the area.
In Palmerston, the income profile ($2,316/week vs national median of $1,748/week) would predict higher-end pricing, but carpet cleaners here actually charge 17% below the ACT average.
At 2.8 new carpet cleaner reviews a year — 78% under the ACT average — Palmerston's ratings reflect a smaller, more slowly updating sample.
Based on 22 customer reviews collected on Word of Mouth between 2009–2024, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2009 | 1 | 4.0 | no prices reported |
| 2012 | 2 | 2.5 | $160 |
| 2013 | 2 | 5.0 | $150 |
| 2014 | 5 | 5.0 | $125 |
| 2016 | 1 | 5.0 | no prices reported |
| 2018 | 8 | 5.0 | no prices reported |
| 2019 | 2 | 5.0 | no prices reported |
| 2024 | 1 | 1.0 | no prices reported |
Based on Word of Mouth reviews 2009–2024
Based on customer-reported prices. Outliers removed.
Sample-size note: This page is built on 22 customer reviews — a smaller sample than our typical suburb page. Ratings and patterns here may shift materially as more data arrives.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Palmerston is served for carpet cleanings, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Start by comparing reviews from real customers — Palmerston has 22 carpet cleaner reviews on Word of Mouth. Dario's Carpet Cleaning (2018) and The Rug Spa Carpet Cleaning (2014) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Carpet cleaners in Palmerston have an average rating of 4.6 out of 5 stars, based on 22 customer reviews on Word of Mouth. This is below the ACT average of 4.8 stars.
In Palmerston, the income profile ($2,316/week vs national median of $1,748/week) would predict higher-end pricing, but carpet cleaners here actually charge 17% below the ACT average. For context, ABS Census 2021 data shows Palmerston has 60% of dwellings are standalone houses, a median age of 36, a median household income of $2,316/week.
