Cheap Cleaning Canberra

THIS BUSINESS IS A TOTAL SCAM!! The guy on arrival changed the quote ($195), he said that I was only given an estimate on the phone. He said it would cost me $225.00. He cleaned my carpet and they looked no different. I asked him to go over the walk way areas again and he refused, he said they wont get any cleaner. I queried him about what carpet cleaning detergent he was using and I asked to see the detergent. He couldn't show me any!! It appears he was only using water!!! I said I wasn't happy to pay him. He then gave me a sob-story that he would be in trouble with the company if I didn't pay him. The carpet seemed to be extra wet and on top of this, the guy hadn't turned the machine's tap off properly and about 1-2 litres of water slopped onto the carpet. I asked him to clean up this area, he said he would. He then asked me to give him a second chance and that he would do the carpet so it was really clean, to do this he said he would flood the carpet with water and this would make the carpet really fluffy and light. I said no, I didn't want him to do anything further to my carpet, only to extract the water which he had spilt, which he didn't. He packed up the machine and left. I sent text messages to this person stating if my carpet ended up mouldy from the spilt water I would take him to court. I attempted to ring the "company" unsuccessfully, and when I did speak with someone they said no work was done and that the booking was cancelled as I didn't accept the quote. I was able to hire a carpet cleaner from Bunnings to soak up the water (and I cleaned the carpets myself). I will be reporting this business to Fair Trading and leaving reviews where I can.