Ferntree Gully VIC
"The service was fantastic. The cleaning was great and I would highly recommend Speedy McCleans. They are well priced..."
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Local Service Score
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Best Ferntree Gully carpet cleaners near you
Word of Mouth carpet cleaners in Ferntree Gully receive an average rating of 4.3 based off 28 reviews.
Boronia VIC
"Excellent service, very reasonably priced. Made having my carpets cleaned when moving out a stress free experience. "
Special Offer
Wantirna South VIC
Wednesday: 8am - 8pm
"Cleaned my carpets, which were terrible due due to a new puppy. The service was fantastic. Brett from chem dry was..."
Rowville VIC
"wilson did a fantastic job on our carpets ,helped with very bad pet stains. He was quick to advise and came on time..."
Rowville VIC
"I called Prestige Chem Dry to clean my old sofa and chairs. Shane, from Prestige, arrived on time and was very..."
Rowville VIC
"I would highly recommend using Callaway Carpet Care to steam clean carpets. Clarence is the owner/operator and did..."
Upwey VIC
"Great service - nice guy Outcome was the best we've had!!"
Boronia VIC
Scoresby VIC
Bayswater VIC
Bayswater VIC
Bayswater VIC
Wednesday: 8:00am - 5:00pm
Bayswater VIC
Wantirna South VIC
Bayswater VIC
Scoresby VIC
Wantirna VIC
Ferntree Gully VIC
Rowville VIC
What the data shows
Insights for carpet cleaners servicing Ferntree Gully
In total, 244 jobs have recently been posted for carpet cleaners on the Word of Mouth jobs marketplace. Across Word of Mouth, the average quote response time for carpet cleaners is 39.8 hours. Quotes sent back through the marketplace average $266 for a fixed-price job. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
Market Intelligence
Ferntree Gully's carpet cleaning directory
Data-driven insights based on 28 customer reviews collected between 2010 and 2023, ABS Census data
57
/ 100
1
Award Winners
82%
Positive Feedback
Ferntree Gully carpet cleaners average 4.3 stars — 0.5 stars below the Victorian average of 4.79, though ratings have dipped slightly in recent years, based on 28 customer reviews across 20 carpet cleaners servicing the area.
Suburb context
In Ferntree Gully, the income profile ($1,770/week vs national median of $1,748/week) would predict higher-end pricing, but carpet cleaners here actually charge 51% below the Victorian average.
Customer experience
At 3.5 new carpet cleaner reviews a year — 66% under the Victorian average — Ferntree Gully's ratings reflect a smaller, more slowly updating sample.
Based on 28 customer reviews collected on Word of Mouth between 2010–2023, and ABS Census 2021 data.
3.5 / yr
Review velocity -66%
4.3 stars
Avg rating below avg
$99
Typical cost -56%
3.0 stars
Service rating
1.4 avg
Reviews / provider
7.3 / 10k
Provider density
Carpet Cleaning reviews & ratings over time — Ferntree Gully area
See the figures behind this chart
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2010 | 4 | 2.0 | $126 |
| 2012 | 4 | 5.0 | no prices reported |
| 2014 | 12 | 5.0 | $90 |
| 2015 | 1 | 5.0 | $80 |
| 2017 | 1 | 5.0 | $150 |
| 2020 | 1 | 5.0 | no prices reported |
| 2022 | 3 | 3.3 | $99 |
| 2023 | 2 | 3.0 | no prices reported |
Based on Word of Mouth reviews 2010–2023
Based on customer-reported prices. Outliers removed.
Ferntree Gully area profile ABS Census 2021
27,398
Population
42.6%
Own with mortgage
88%
Houses
$1,770
Median income / week
Sample-size note: This page is built on 28 customer reviews — a smaller sample than our typical suburb page. Ratings and patterns here may shift materially as more data arrives.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Ferntree Gully is served for carpet cleanings, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
What you can check before you call
Licences, where they’ve got them
Trade licences shown on the listing when the business has supplied them, with the licence number.
What other customers paid
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Reviews going back to 2007
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
244+
Jobs posted
1.21
Average quotes per job
Based on the most recent job posts for carpet cleaners in Ferntree Gully.
More carpet cleanings near you
Carpet cleaners in Ferntree Gully — FAQs
What's the best way to compare local carpet cleaners?
Start by comparing reviews from real customers — Ferntree Gully has 28 carpet cleaner reviews on Word of Mouth. ChemDry Experts (2014) has earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Are carpet cleaners in Ferntree Gully well reviewed?
Carpet cleaners in Ferntree Gully have an average rating of 4.3 out of 5 stars, based on 28 customer reviews on Word of Mouth. This is below the Victorian average of 4.79 stars.
Does Ferntree Gully's local character affect which carpet cleaners are best suited to the area?
In Ferntree Gully, the income profile ($1,770/week vs national median of $1,748/week) would predict higher-end pricing, but carpet cleaners here actually charge 51% below the Victorian average. For context, ABS Census 2021 data shows Ferntree Gully has 88% of dwellings are standalone houses, a median age of 40, a median household income of $1,770/week.
