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Word of Mouth carpet cleanings in Chadstone receive an average rating of 4.1 based off 55 reviews.
"I've used black and gold twice now for vacate carpet cleaning. Very happy with the result for a very resonable price...."
"Very good carpet cleaners at a great price. Cleaned carpets & upholstery. Very happy with quality of work. Highly..."
"A professional outfit from the word go- nothing was too trouble in our recent house move. The move team made the..."
"I have had a fortnightly clean through Stephens Cleaning Services and have been very pleased with the work and..."
"They manage to get cat per out of my sofa cushion. The first cleaning was under a 5 day warranty and I did have to..."
"Vacate carpet cleaning. Very good service, friendly,on time. Quoted me over the phone $220 but on the day itself only..."
"Wonderful experience with Master clean is a perfect cleaning company in Melbourne. they are very professional in..."
"The job done by these guys was great. They were very polite and explained to me the whole process. All the coffee..."
" Wonderful service provided by these guys. Had an End of lease done. I must admit my house was mess having 2 dogs...."
Market Intelligence
Data-driven insights based on 55 customer reviews collected between 2009 and 2024, ABS Census data
Chadstone carpet cleaners average 4.1 stars — 0.7 stars below the Victorian average of 4.79, though ratings have dipped slightly in recent years, based on 55 customer reviews across 20 carpet cleaners servicing the area.
If you have flexibility on timing, our review data shows carpet cleaner demand in Chadstone tends to peak around April and ease off in June — booking during quieter periods may mean more providers available and faster response times.
Chadstone's median household income is $1,991/week — above the national median of $1,748/week — and local carpet cleaners pricing reflects this, running 8% above the Victorian average.
Local carpet cleaner ratings have trended down from 4.5/5 (2009) to 2.8/5 (2024) — worth asking prospective providers what's changed. Chadstone averages 4.6 new carpet cleaner reviews per year, 55% below the Victorian average. Fewer recent reviews means the ratings may reflect a smaller sample of customer experiences.
Based on customer-reported pricing on Word of Mouth, prices have risen 176% since 2012 (from $78 to $215 median), averaging 14.7% per year.
Based on 55 customer reviews collected on Word of Mouth between 2009–2024, and ABS Census 2021 data.
Based on Word of Mouth reviews 2009–2024
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Chadstone is served for carpet cleanings, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
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What you see is shaped by thousands of Aussies sharing their experiences over the past 18 years.
Based on historical review patterns on Word of Mouth, carpet cleaner demand in Chadstone tends to peak in April and is quietest in June. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Chadstone has 55 carpet cleaner reviews on Word of Mouth. Black Gold Carpet Cleaning (2014) has earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Carpet cleaners in Chadstone have an average rating of 4.1 out of 5 stars, based on 55 customer reviews on Word of Mouth. This is below the Victorian average of 4.79 stars.
Chadstone's median household income is $1,991/week — above the national median of $1,748/week — and local carpet cleaners pricing reflects this, running 8% above the Victorian average. For context, ABS Census 2021 data shows Chadstone has a median age of 35, a median household income of $1,991/week.
