tjmu

I recently used Jim’s Cleaning and had an excellent experience with Netseru. He was punctual, professional, and did an amazing job. Netseru arrived exactly when he said he would and was very thorough in his work. He double-checked to ensure we were happy with the job and even offered to return if there was anything we were concerned about, which there wasn't. We are very happy with the end result and would highly recommend him to anyone looking for a fabulous cleaning service.

DO NOT BOOK THESE CLEANERS
I had an incredibly disappointing experience with this cleaning service. Despite multiple discussions and a detailed quote, the cleaners did a substandard job. I specifically requested the balcony to be cleaned, which was included in the quote. However, upon arrival, I was informed that only the floor would be cleaned. If I wanted the balustrade cleaned, it would cost an extra $70 because they considered it as cleaning windows. At no point during our five discussions was this additional charge mentioned. To make matters worse, they didn’t even clean the floor properly; they just vacuumed it, leaving it almost as dirty as before.
The situation in the bathrooms was equally appalling. Water was splashed everywhere—on the walls, the toilet, and the floors—as if they had simply hosed everything down without actually cleaning. Stains were still present in the sink, and it was clear that nothing was cleaned appropriately.
Despite seeing bad reviews after paying the deposit, I gave them a chance. When I questioned the bad reviews, they assured me they were fake. Now, I realize those reviews were truthful. I initially considered hiring them for another job, but I will never use their services again and will warn others against them.
For over $450 and two hours of work, I expected a thorough cleaning. Instead, I received a poor job and an insulting offer of a $50 voucher for a future booking. Why would I ever book them again after such a terrible experience? Save your money and avoid this company at all costs.
Id attached photos of proof if I could.