sharleena

I urge people to please, please, please do your due diligence before contacting this company and get comparative quotes. If you do get a quote from this business ask for a breakdown - they will quote a comprehensive price.

Plumbfirst have excessively ripped of my elderly and illiterate parents by approx. $1,000 to replace their hot water system in December last year. They were also sold a nonsense $140 membership. This company will send a salesmen to quote the job and send out a registered (not licensed) plumber to complete the work at a fr action of the cost for them. Unfortunately this conduct is seen ok by Victoria's Building Authority as it falls under some very vague 'supervision' code.

On top of all this they did not supply a compliance certificate within the legally specified time in which they are obliged to until I prompted them. I only wish I was home to read and compare the quotes for my parents before they signed it - unfortunately my parents trusted this business.

If you've feel you've been overcharged by this business I urge you to take the matter to VCAT. If you've had work carried out that is:

-any plumbing work that has a total value of $750 or more, including labour, materials, appliances, and/or fixtures, regardless of who they were purchased by
-all work carried out on below ground sanitary drains
-all work involving the installation, relocation, replacement or conversion of any gas-using appliance
-all work involving the installation, modification or relocation of consumer gas piping
-all work involving the construction, installation, relocation, alteration or replacement of cooling towers.

Please ensure you've received a compliance certificate from this business within five days of the plumbing work being completed.

Approximate cost: $2673

I urge people to please, please, please do your due diligence before contacting this company and get comparative quotes. If you do get a quote from this business ask for a breakdown - they will quote a comprehensive price.

Plumbfirst have excessively ripped of my elderly and illiterate parents by approx. $1,000 to replace their hot water system in December last year. They were also sold a nonsense $140 membership. This company sent a salesmen to quote the job and send out a registered (not licensed) plumber to complete the work at a fraction of the cost for them. Unfortunately this conduct is seen ok by Victoria's Building Authority as it falls under some very vague 'supervision' code.

On top of all this they did not supply a compliance certificate within the legally specified time in which they are obliged to until I prompted them. I only wish I was home to read and compare the quotes for my parents before they signed it - unfortunately my parents trusted this business.

If you've feel you've been overcharged by this business I urge you to take the matter to VCAT. If you've had work carried out that is:

-any plumbing work that has a total value of $750 or more, including labour, materials, appliances, and/or fixtures, regardless of who they were purchased by
-all work carried out on below ground sanitary drains
-all work involving the installation, relocation, replacement or conversion of any gas-using appliance
-all work involving the installation, modification or relocation of consumer gas piping
-all work involving the construction, installation, relocation, alteration or replacement of cooling towers.

Please ensure you've received a compliance certificate from this business within five days of the plumbing work being completed.