I ordered the red tungsten ring here: https://www.tungstenringsdirect.com.au/products/tungsten-red-wedding-ring

It was ordered 3 weeks before Christmas, but only arrived mid January. Nobody answered email queries over the Christmas period.

The ring started flaking and the red colour simply chipped and peeled off after less than one month of regular wear, with no accidents, or exposure to working with tools or chemicals.

When I contacted the company, they only said “this hasn’t happened before”: no offer of help whatsoever. They then stopped replying.

Approximate cost: $200

I have used Clarity on 3 separate occasions since about 2018 and always found it to be very helpful.

There are so many mortgage and loan products available and they change rapidly in response to interest rates or financial markets, so having people who are able to quickly map your specific needs against those products and offers is a godsend.

Clarity have always been friendly, quick and efficient in my dealings with them, and proactive in communicating key timelines and keeping the process moving.