Reviews by rhumas

This review is for Bacchus Marsh Vet Clinic, Bacchus Marsh VIC

verified email - 31 Aug 2020

Unfortunately 1 star is the lowest I can rate this place. They adopted out 5 extremely sick kittens who had cat flu, went back for treatment and they tried charging for something they shouldn't even adopt a cat out for. wouldn't medicate for cat flu and tried passing the blame onto me even though we have no other animals. yet another vet did and now she's doing great. the 2 kittens I viewed were extremely anorexic, 2 days later I come back about her desexing stitches and they try telling me I'm lying that she doesn't have cat flu, then in a VERY unprofessional manner tell me it's their friend who fostered them and they "looked healthy" and im wrong yet I have photos of the kitten while I was at the vet before I even adopted which looked sickly. how can you say the cat has cat flu and it's my fault then 2 days later say she doesn't have cat flu?
If you love your pets then don't take them here.
Melton vet said she would have died through the night if it weren't for me taking her to them and gave her on medication.

Unprofessional, will try and get money out of you where ever they can even when they are at fault, no regards for the animals health or safety.

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