Specsavers

3.7 3 reviews
Quality 4.0 Service 3.0 Value 4.3
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Sponsored Why this ad? Higher rated, more reviewed — also serving Upper Mount Gravatt

Fantastic services and team. Wonderful experience overall - I’ll be back!

Sally really knows her work inside and out and was extremely comprehensive with my eye exams. My new glasses have been life changing and my...

Reviews (3)

3.7
3 reviews
Excellent
1
Great
1
Average
0
Poor
1
Horrible
0
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christina-l260 15 Oct 2020 1 review · 400 points

I have been in the store 3 times, the staff are very helpful and offer good advice, all l can say is...brillant service, l won't go anywhere else...

Quality
5/5
Service
5/5
Value
5/5
mrflomo #1 in Hurstville NSW 23 Jun 2014 153 reviews · 27950 points

i've been going here the past few years - their service & value for money keeps me going back :) initially, it was their ad for 2 glasses for $99 that drew me in - and they've proved reliable & trustworthy in providing me quality frame + lense packages that wont burn a massive hole in my bank account ;) ... and any problems with anything they've sold me was quickly & easily solved by just taking it back in store, no hassles, no fuss, just great service every time! I've also done a few yearly eye checks with them - their optometrists are professional, very friendly, and walked me through everything they were doing, which was quite reassuring :) I'd recommend them to anyone needing good quality glasses at a good price! tip: always ask if they could do you a special deal for a second set of frames + lenses. i forgot to last time & kinda regret not doing so :P

Quality
3/5
Service
3/5
Value
4/5

Approximate cost: $99+

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Doggins #14 in Cleveland QLD 20 Jun 2014 117 reviews · 13800 points

This is tricky as I do like the Specsavers prices and range. However, I have tried several times to look for some glasses at this particular Specsavers and I have always found the staff terribly rude and unhelpful. Last year when I first went there for my very first pair, I gave up because nobody would help me choose some frames. I tried a different Specsavers store and the situation was totally different and I was able to easily find a pair.

I tried again this year, forgetting why I hadn't purchased from the last time; plus not being new to glasses wasn't self-conscious anymore, however I still received the same bad service even though the staff have changed.

Instead the 3 staff members were more interested in gossiping about their poor wages.

I'll definitely not give them any more chances

Quality
4/5
Service
1/5
Value
4/5

Approximate cost: $150

markh40 20 Jun 2014

Spec savers service is poor all round, I've had many issues with them. I hope they improve.

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