Service Experts

Once again I would like to say a HUGE thank you for your customer service and the friendliness and professional manner of Eli.
He arrived out on site after hours in such a quick time I was truly impressed and he understood that I had three children under 6 years old so he dealt with the problem and was not about to leave it unfinished.
I would recommend your services to any one!
Please pass on our sincere thanks to Eli and I can share with you my five year old boy wants to become a plumber after thinking Eli was so cool

Pros - Polite, on time and very tidy and clean (just as promised in their ads). Though that didn't really matter considering job was not done (see Cons).
Cons - tradesperson came not equipped - said he wasn't sure how to clamp the under mount basins. Then I was told basins are not a good fit - there will be a significant gap and it will look ugly - without actually taking any measurements, just a guesstimate (?) (for the record, job was later done by another plumber and both basins fit just fine).
So, overall a waste of time and money (i. e. callout fee).
Not recommended.

I first used DARRYL for repair work in my home. His professional approach was the best plumbing service I had used in many years of plumbing requirements So when I needed a plumbers for a renovation I had not hesitation in contacting Plumber Assist. I have just completed the third project of bathroom and kitchen renovations and every aspect of the workmanship, cleanliness by all of the plumbers and their attention to detail leaves me no doubt I will continue to use them and I am more than confident to recommend Plumber Assist.

I have needed to use the services of PlumberAssist, several times in the past 12 months, and I am so impressed with each of the several plumbers who have been to my house. They are always courteous, respectful, friendly and very efficient.

I cannot speak too highly of the quality of the young men "Plumber Assist" have working on their team.

Congratulations to all at Plumber Assist for a great model in running a successful small business.

Very impressed. On a Sunday night our hot water service blew a part and water started spraying everywhere. Darryl was there within 1/2 hour of our call, stopped the water, and organised for someone to come the very next day. Monday morning Chris (plumber) and Craig (gas guy) came and replaced the water generator (ringing ahead to confirm time). When they arrived they removed their shoes, and left our place in a clean condition when they left. They were professional and courteous throughout, explaining and demonstrating their work. I like the fact that they keep a 'job card' for future reference, recording all the work they've done, as well as taking pictures. Chris also pointed out a few extra trouble spots around the apartment, which he fixed at a very reasonable cost (preventing future emergencies). And Darryl rang the next day to follow up. I would highly recommend this company. I note there are differing views on this site about their value for money. Certainly the Sunday night callout seemed expensive to me, but I don't have enough experience to provide a knowledgable opinion. All I know is that Darryl's quick response saved us from serious water damage, so to me it was totally worth it.

I had used PlumberAssist before and so called again because I know that my problems always get fixed. Mike came to my property and was very courteous and friendly. He explained everything about the job thoroughly so I understood. Im not a plumber, but the quality of the job he did looks impressive. I also received a follow up phone call after the service had been completed. This shows a rare level of professionalism and determination to provide the best service standard possible

Install Natural Gas fitting for BBQ.
I think the price was too high for what the work entailed.
About 3 hours of work for a plumber + material $1050?!?!?
(Without material, that would be $350/hour!)
Be aware this company has a call-out fee, so they will charge you for just sending someone over to give you a quote.
Work done was OK, so no complaints there, and they also arrived on time as promised.