Rightnow Services

Needed a bidet installation quote from them for one of my bathrooms. Things that should have triggered alarm bells
1. They sent a guy to give a quote, which covered new pipes and plumbing work, punching a hole from the outside into the bathroom for a new connection. Everything to cost around $1600
2. Second guy comes in. Checks the attic for the existing connections. Swaps the line from recycle water to normal water and fixes the bidet and says its still going to be the same amount, because he found a better way to fix it without all the pipes and the external work.

I said thanks for a great plan and paid the man, at the same time feeling cheated that the sold plan included a lot of work and the execution needed only a piece to swap connections.

Next we noticed(I take the blame partially on this one), the bidet is installed on the left side of the toilet. According to Google, 90% of people in the world are right handed. The plumber must have been new to make such a rookie mistake.

To top it, I was told it was best if they bought the bidet as they will keep it up to Australian standards so as not to void my home insurance. The one that this guy brought started leaking the next day.

I put in a call to get him back. This was all before Christmas and today is the second week in Jan and they still haven't sent anyone and the guy on the call seems least bothered to come to a job that's not making them more money, because he doesn't send me a confirmation for when they can send someone to check.

Approximate cost: $1600

Would highly recommend prime plumbing amazing service super quick and professional

Approximate cost: $120

Definitely would recommend They came out the same day to check out hot water system, and replaced it the following day. Did a really tidy job. Really friendly to deal with.

Best plumbers going around Melbourne

Tradies that are on time and very professional

Honest and very friendly service cheap too

Burst hot water unit, prime plumbing got here in 15mins and saved my apartment from getting flooded.

Had a burst pipe on a public holiday, joey looked after me with a very reasonable price.

Reliable and on time, definitely recommend!

Joey came on New Year's Eve to come fix a leaking tap. He was friendly, timely, cleaned up after himself and also explained the problem so I could understand what was going on. Thanks!

Joey was brilliant, arrived within 30 mins and did a great job fixing a burst pipe in our kitchen on a Saturday evening after hours, very happy with the pricing too. Hoping we don’t need emergency services again, but would definitely use them again!