As a long time subscriber to Renew magazine, I had noticed Pure Electric as a supporter. Thus, when we were looking at installing a Daikin Split system in a Melbourne property we decided to contact the business. I was impressed that I could immediately speak to Mathew and he was able to talk through with me what I felt our needs were and whether in fact the system that we had chosen met our very strict criteria. I took photos and emailed them to him, he had the drawings back by return email and the fixed price quote, all with hours. The system was installed on the day and at the time arranged. The installer was neat and cleared both inside and out perfectly. Our Certificate of Electricity Safety arrived via email within 24 hours. Perfect in every way. I highly recommend Pure Electric.
Our gas-boosted solar hot water system was reaching the end of its life, but we want to move off gas completely so I called Matthew at Pure Electric to find out about the Sanden heat pump HWS. They were terrific to deal with from initial quote, scheduling, and on the day of installation. After being used to having hot water on demand due to the instantaneous gas booster, I was a bit worried about a heat pump storage tank running out of hot water. Now, three weeks later, I can report that the water is wondefully hot and we have never run out.
The follow up support and information provided by Pure Electric on how to maintain the system is clear and understandable.
We are thrilled with our choice of system and very pleased with the service offered by Pure Electric. Thank you, Matthew!
Pure electric is 100% focus on design and support for your Energy, Solar and Battery system. Matthew consulted on upgrade to ensure each old and new PV panels were monitored for individual performance. and designed to get good all year output. Combined with battery storage our system now easily covers our use, and offers home with seamless switch to battery in case of power failure.
At time in spring when Grid voltage spikes exceeded maximums, they were great help in dealing with grid supplier, leading to retap of local transformer to reduce street voltage.
I would highly recommend Pure Electric in looking at your energy use, generation, storage, and how to best save and help the environment.
No better way to invest for saving, and the future of the planet.
I choose to purchase from and support businesses that strive to provide ethical and sustainable practices and products. Both of which Pure Electric deliver wholeheartedly.
Matthew is super knowledgeable on all matters environmental and has a a real sense of purpose in what he does. Thankyou for your service
I bought a Sanden 300l HWS. The quote was the best. Note that Sanden is a premium product and has restricted distributors. The advice I received was valuable. Organisation of local installers - plumber and electrician was immediate. They also provided good advice. I would short list Pure Electric for any solar or HWS product.
Matthew from Pure Electric was a pleasure to to deal with. He went above and beyond our expectations in organising the installation of our Sanden heat pump hot water service.
The tradesmen installing the system were polite and onsite when they said they were going to be.
We received a great price compared to competitors and are really happy with the end result. I will happily recommend them to anyone.
Matthew has been excellent to deal with and has provided me with a solution with no fuss, he is always happy to deal with the customer personally and provide excellent costumer service. Thank you
The follow up help and support has been excellent. There have been several calls made to get everything to and running and Paul has always been happy to help.
Our Sanden heat pump hot water has been up and running for a few weeks now and is working perfectly. Pure Electric were good to deal with throughout. Installation was prompt and professional and any questions or queries answered quickly.
Got a Tesla Powerwall 2 installed through Pure Electric and their partner. Great outcome am able to charge at night 11PM and release power during the day which is not the simple standard operation as I have a 72c/kWh Premium Feed-in-Tariff. Guys at Pure Electric nailed it for a solution to suit me. Previously got Sunpower panels installed by them and loving the high production and quality product.
Approximate cost: $14500
We live in a small 2 bedroom, 1st-floor rental apartment.
Communications were clear leading up to installation day and all details were considered to find the optimum wall location for the unit to be unobtrusive and run effectively.
Polite and friendly.
Thank you!
Daikin Ururu 2.5 - Pure Electric provides wealth of information and we'll respected advice on various internet sites. When we moved into a house which was 10 years old, with 7m square main kit hen)dining/living room, heated by larger split system, we monitored power consumption for a full year. It averaged less than 10kWh per day, so less than 10% run time, hopelessly oversized. Did ask local Daikin dealer for price on Ururu but he insisted he needed to visit before quote. Then insisting on knowing details of the room, he was abusive that the 2.5kW model was only good for tiny room. So we were happy to go with Pure Electric and even happier that on thermostat set at 18 for winter and 24 for summer, it consumes just 2.5kWh per day or 1279kWh in 644days. Its not a cheap gadget by up front cost but obviously pays for itself, big time, very happy customer.
Approximate cost: $3208
Had the Sanden Eco Plus from Pure Electric for about four months now, really happy with unit. I am really quite surprised with just how quiet it is, I'd say less than the whirring of an overhead ceilingfan on low speed. Power consumption is about 900w and it normally runs for about 1.5-2.5 hours per day. I do have one minor issues with it, which is the size but being 300L and having the heat pump unit adjacent I understand not much can be done about that (Upon enquiry they told me that it requires the big evaporator / radiator coils and big fan to be so whisper quiet and highly efficient). The other issue is to get to the timer / clock I have to take 4 screws off. I've basically left one screw in for this reason and the other 1 out. The back left one is in as it seems to be required structurally to keep the thing together. Anyway overall I'm super impressed as it's just slashed our heating of hot water. Just the gas cooktop to go now and we will go for Miele or Neff for that one.
Approximate cost: $4400
Thanks so much for your positive review, we anticipate you'll have years of great service out of your Sanden. If you'd like to contact us we'll send you a free Methven Kiri Satinjet Ultra Low Flow (an offer for current customers) which will take your savings even further, with additional savings on energy, savings on water and savings on sewerage disposal charge. Another advantage to the seperate heatpump unit is serviceability. The unit is fully servicable with the manufacturer able to send parts to replace many of the components. Also in the unlikely event of a full unit swap out it is really easy and quick to do while an all-in-one unit at 120kg and the heat pump on top is a lot more difficult to service.
I purchased a US7 reverse cycle air conditioner and Sanden heat pump hot water system from from Pure Electric. The install went smoothly and I'm very happy with the end result. Matthew and Paul were very responsive to any questions along the way and helped me with many questions to make sure I was getting products that suited me. I happily recommend Pure Electric for high quality solutions for home heating, hot water and to get off gas.
Thanks Alex, the US7 is great and we wish you many years of long service from the most efficient, highest quality Made in Japan heat pumps on the market. As always any questions or further help you need feel free to call us on 1300 867 873
An absolutely first rate business where knowledge is truely power.
Whether it is Solar, Sanden heat pump hot water or a Daikin split system there service and product knowledge is unsurpassable. The business principals academic knowledge allows them to supply customers superior cutting edge knowledge.
Thanks John most appreciate your feedback and like to hear more about your savings from the Rooftop Solar and the Sanden Heat pump hot water! Need any help or got any questions please don't hesitate to contact us anytime.