Port Phillip Animal Hospital

I had a veryyyy bad experience today. This morning my cat suddenly started vomiting and had blood coming out of his nose, I took him to the clinic for a checkup. When I got there I was crying from stress. Someone came and called us, she didn't have a badge name and did not introduce herself, so I don't even know if she was a vet or a nurse. She then asked a few questions and immediately said your cat must have eaten too fast and that's why he threw up! I said don't you want to check his mouth and nose!? He might have aspirated! She then said okay I'll check his mouth! this is not the right way to check him.
He ended up to hospital admission and even i’m not sure that he will survive or not.
My cat may not mean anything to you but to me it means everything. This way of checking him was really upsetting...

Dr Craig and Dr Bec are some of the most compassionate and genuinely caring vets I know. They're skilled, thorough and dedicated to the animals they help.

Warm, caring and friendly. Definitely the place for greyhounds. Not all vets understand the physiology of greys.

Graig and Bec Goods are an exceptionally compassionate and caring team. Pet Medical Crisis www.petmedicalcrisis.com.au and our pensioner clients have had A1 communication and treatment. We cannot recommend them highly enough ️

2 Shelties Riley & Missy and human Glenn would like to say thank you so much, my boy Riley is 9 now, he is epileptic, diabetic and pretty much blind, Stacy, Dr Craig, Dr Alice and ALL the staff and Doctors have helped so much to get us here. Your crazy old customer says thank you for everything you've done to make that possible. you help me keep them alive, they keep me alive. Being alive is good, being alive with 2 shelties is the best, thank you Port Phillip Animal Hospital for making that happen. G

I wish to express my fervent thanks to PPAH and all the staff for the kind and professional care shown to Kayla over the almost 9 years of her life. She unfortunately recently transferred to rainbow bridge where she now waits patiently for me.

Take you PPAH

Again went to the vet yesterday with Kayla in a panic because I had discovered a lump in her side and immediately thought cancer....oh noooo. Within 5 minutes of seeing the vet, the vet said it seemed to be a fatty cyst and did a biopsy with a nurse holding Kayla. Turns out it was a fatty cyst and again I was pleased to have the PPAH there to help me.

After bad experiences with previous vets, I was pleasantly surprised with Port Phillip Animal Hospital. Their service and knowledge is impeccable. The vets are straight to the point, always take the time to explain things and do not make you pay for unnecessary tests and investigations. The staff are always friendly and welcoming and it's obvious they care for your pet. Both Latte (my cat) and I highly recommend this vet. A special thank you to Craig.

All the staff there but especially Matt on our last visit were tremendous. I was panicking with my 8yo Labrador Kayla showing vomiting and she was treated for this. Unfortunately over night she developed diahorrea, pain (she was crying) and went off all food. But the staff and Matt talked me through all her problems and within two days she was improving and has not looked back since.
The treatment she received this time as in all times in the past was excellent and knowledgeable in the extreme. They obviously did only the tests and investigations that they considered warranted and were there to soothe down the over active brain of Kayla's dad.
Again many many thanks to Matt and all the staff at the centre. You will certainly have us for all time.

Craig and Rebecca are very kind Vets that take great care. My greyhound Stella has received excellent care in all our visits

All staff are clearly animal lovers and really want to ensure your pet's health is priority. They offer compassion and a friendly smile. Our dog has been hesitant entering other vet clinics but happily enters Port Phillip Animal Hospital every time.

We are so pleased they are close by now that our dog is getting older.

The Vets and Staff are the best. Had my little dog treated 2 weeks ago, and received the best coaching and advice for the first time in the 5 yrs I have had my dog. Thankyou so much you are my Vet from here-on-in

We have two british blue cats, one is very difficult at the best of times, the other has serious health issues. We have been taking our girls to Craig for nearly 6 years. His extremely knowledgeable, caring and his diagnoses is always spot on! We would highly recommend Craig and the team at PPAH to anyone who is looking for a vet clinic who doesn't overcharge and always goes above and beyond the call of duty for any furry friend great and small.....

There's nothing you could say bad about the team at PPAH. They are very caring, knowledgeable, friendly, supportive and go that extra mile. We will always be very grateful to them in the care of our beagle who sadly is not with us anymore. We highly recommend them if you are requiring exceptional vets.

Craig and the team are the best Vets I've dealt with. Capable, courteous, caring and available. I recommend them to everyone.

French bulldogs need a little help to have a good life and Craig and his team are exceptional - both in their treatment and manner. I'd highly recommend them for all pets.

Craig and the Team at PPAH are the ONLY ones we trust with our animals - both previous and present - we live 1 hour away now but still travel to see them with our boxer Harry. Can't recommend them highly enough.

Over the past few years, I've brought my own cats and countless fosters to this clinic, and no matter who's seen them, the care has been first rate and they've been wonderful at fitting me in when emergencies arise. I recently brought in a very ill, under-nourished foster kitten. Craig was fantastic in caring for her and supporting animal rescue. I'm happy to say she's now one fat, playful little girl, who should soon be ready for her own home. Highly recommended.

Craig is the best vet we've ever had - we lost them for a few years but it's great having them back. He'll do anything for you and always follows up.

We have been going to Craig, Bec and the other staff for8 years now with our Bichon Frize, Ruby.
Have nothing but praise for the attention to detail and the caring nature of everybody, Craig has a beautiful rapport with the animals that he treats.

We have had nothing but positive experiences with all the staff at Port Phillip animal hospital. Craig and Bec are the kindest people and have gone above and beyond to care for our two pets, in particular a very feisty cat named Tinkerbell.

It's taken me a long time to write this because I have to let people know how wonderful and amazing the clinic is! I am a long term client and I didn't think they could get any better, but they did! 9 weeks ago I found (via the advice of Katie at the clinic to call the council)...my beautiful and much loved cat Violet badly injured. After jumping a fence to get to her with the help of my wonderful neighbor, I found myself locked in a nearby backyard with my vet sick cat. Fortunately I had my neighbor helping me, but he was on the other side of the fence. A phone call to the clinic to explain the situation to the wonderful and quick thinking vet nurse Stacey, and Dr. Matt came to where I was and I was able to hand Violet over the fence. He drove her back to the clinic . I arrived 8 minutes later, Violet was already on a drip, wrapt in blankets and I knew she was safe and was in the best hands possible with every chance of survival. It is a privilege to go to this clinic. The AMAZING care that was given by all the staff that day, and the days and weeks to follow. Dr. Craig Goode who operated on Violet that day, saved her life. I can never speak highly enough of Craig. He is a wonderful vet, passionate about animals and really cares, he is not your regular vet. He is truly dedicated and goes above and beyond every time. He is always available to take calls from stressed and upset pet owners, including after hours, and manages to keep the situation calm. Matt was AMAZING, and I will never be able to thank him enough. He kept a bad situation calm, and who else gets in their car and comes to where the injured animal is and drives it back to the clinic? He is also an incredible vet who I trust 100%. We are now 9 weeks on. Her recovery has been a process and I have no doubt if I wasn't lucky enough to have the wonderful doctors and nurses at the clinic, we wouldn't have got this far. The nursing staff that day were incredible too, the beautiful and amazing Stacey who responded so quickly to the hysterical phone call and organized matt to come and rescue Violet. Stacey is incredible, kind and caring, always with a smile on her face. Thank you Stace! Brittany was on duty on Violet's first weekend at the clinic, it was a difficult time and touch and go. When I arrived the morning after at the clinic at 9:00am, Brittany's first comment was that she had woken at 6:00am thinking she had to hurry and get to work to see how Violet was. Brittany managed a highly emotional weekend in such a kind and gentle way. We have the other nurses too, Hannah who has an incredible calm about her, and knows how to manage all types of situations, and also had a huge hand in Violet's recovery. Bruna was there for us, hand feeding Violet, making her comfortable and keeping me reassured too. Katie, thank you! Violet wouldn't be alive today if you hadn't told me to call the Council, because I wouldn't have found her. You are wonderful. Nothing is a problem for anyone in the clinic, no matter how many questions you ask or how many times you call. One more part of my happy ending is Violet has a half brother, Rupert, and the two are inseparable. I asked Craig if I could bring Rupert to stay at the clinic with Violet because he was so distressed without her and not knowing where she was. There was no hesitation from Dr. Craig and Rupert stayed for the 5 days with Violet in the clinic...this definitely helped her recovery. Seriously, who does all this? This clinic is no regular clinic, this is the closest thing you get to perfection. I have recommended so many people to the clinic, and they too think they had a good vet until they came here. Some of the recommendations live on the other side of town, and they travel to come to the clinic. There are so many other stories I could share with you, and everyone in the area thinks so highly of everyone at the clinic. I take my dogs for a walk and run into people and the conversation always turns to "what vet to you go to"? The answer is always the same.....Dr. Craig Goode and all his wonderful staff. The clinic closes at 7:00pm each night, well that doesn't happen very often, if at all, they are always taking a late call/seeing a sick pet, again nothing is a problem and they are always there to help. They are also open on the weekends for a period of time. You feel safe when you are at the clinic, because they are the BEST!!! I am eternally grateful and I will never be able to thank everyone at the clinic enough. If you love your pet this is the clinic for them....it is an absolutely pleasure and privilege to have these wonderful doctors and nurses looking after your pet/s. Thank you to you all!

Our French Bulldog Link loves the team here, even after multiple surgeries and visits he still gets excited to visit. Craig and his team are highly skilled, researched on the latest technologies and above all they genuinely care about both the animals and their families. We would never trust anyone else with our pets. Thanks Port Phillip Animal Hospital, we love you!

I've lived in Melbourne for 15 years and finally I've found vets like I had in Tasmania. Never try to sell you anything that isn't needed and genuinely care about your animal and their well-being. Nice people to boot.

Moved down to Melbourne and didn't know which vet to visit. Found the Port Philip Animal Hospital online. It is a great clinic with awesome doctor, Craig. Very friendly and answered all our questions patiently. He took great care of our puppy. Will keep taking our dog here.

Our almost 13 yo Lab (first child) come home today after having a cancerous tumour out of his neck. I cannot speak highly enough of Craig and his team for getting Nelson back to us today. I have only known Craig for one week and wish I could tell all pet owners to make him their Vet. Having animals my whole life I have never come across a Vet who cares as much as Craig.

They were very caring and responsive to an injured cat that we found by the road and needed attention straight away. We had to drop off in the early hours of the morning on the way in to work. Called the 24 hours line and called back in minutes. Thanks Craig and the team.

My 5 year old Labrador had been chronically vomiting for about 4 months and unable to pin down a diagnosis. Craig recently agreed to a full work up (ultrasound and endoscopy) to determine the cause. I dreaded that it was a cancer of some sort. Craig rang me to say that Kayla had swallowed some mass of material and it could not be endoscopically removed so she would need surgery. Craig and all the staff pulled her through with flying colours and after 24 hours she has showed signs of recovery that one would not expect. Thank you to all at Port Phillip Animal Hospital

I originally took my kitten, now cat, to another vet in the area and the vet there was very rude and abrupt. I was shocked, especially with a cute kitten in tow (who doesn't love kittens?!). Anyway, I went to port phillip animal hospital for her second visit and have never looked back. The staff there are always lovely, welcoming and the vets really care for your pets and listen carefully to any worries or queries you may have. I have seen a few different vets here and they are always great. I will always take my pets here!!

Always wonderful service and expert advice. Highly recommend.