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Paul's Portable Pitstop
Credentials
Images
Awards
2023 Service Award
2022 Service Award
2021 Service Award
Reviews (45)
I was referred to Paul from a friend who used his services recently for a pre inspection on a car . I found Paul to be very pleasant and friendly and knowledgeable and contacted me straight away and did the pre-inspection at the nearest possible time and which suited me. He gave a full report of the pre-inspection and also rang to go through any queries I might’ve had , which put my mind at ease. I found Paul to be polite ,super knowledgeable, efficient and great price for his services. 100% would recommend Paul to anyone who’s looking at a pre-inspection of a car. 10 out of 10.
Came across Paul on Oneflare. He was quick to contact me with an unbeatable quote to get a pre purchase inspection. I found Paul very friendly, polite and honest to work with. He got onto the job fast and didnt rush , he gave honest feedback and l didnt feel rushed when l had questions. I was so pleased with Paul the first time l used Paul again for another job and again he was quick to the job. Wouldn't hesitate to use Paul again. Thanks Paul and keep up the good work
Many Thanks Jessica for your excellent feedback! I really appreciate it very much as you went out of your way to help me out here, just like I did with you. A great combined effort! You used my services twice now and I look forward in helping you out in the future.
Regards, Paul.
My go to
Found Paul a couple of years ago and so glad I did.He has done a few services and repairs on my two vehicles now and I couldn't be happier.
I have moved around a fair bit lately but whenever or wherever I am I make sure I can get Paul to work on my cars.
Hello Paul, thanks heaps for your honest feedback. No matter where you live in the future, I will still come to you. If you decide to live further away from me, then we can meet halfway somewhere.
Regards, Paul.
Brilliant!
Paul’s great! Amazing service, efficient and guided me through everything to give me a better understanding! My car sounds brand new! Highly recommend!!
Hello Cassie, thanks for your excellent feedback comments! I really appreciate your effort in doing so! This is the first time I have offered my services to you, so it is important that I am precise and clear about any repairs/serving needs to be done. Hence, that way you fully understand what you are paying for. Also, thanks again for giving me another job on your mum's car.
Regards, Paul.
Hi Cassie, thank you for your glowing review on Womo! I'm thrilled to hear that you're satisfied with my service and that your car sounds brand new. It's wonderful to know that my guidance helped you gain a better understanding. Your recommendation means the world to me. Looking forward to assisting you again in the future! This is the first time I have offered my services to you, so it is important that I am precise and clear about any repairs/serving needs to be done. Hence, that way you fully understand what you are paying for. Also, thanks again for giving me another job on your mum's car.
Regards, Paul.
Pre-purchase inspection
I recently hired Paul to do a pre-purchase inspection on a vehicle, and I couldn’t be more impressed with his service! He was thorough, knowledgeable, and extremely professional. Paul took the time to explain his findings in detail, which gave me confidence in making my decision. His expertise saved me from potential headaches down the road. I highly recommend Paul for anyone in need of a trustworthy and skilled mechanic.
Thank you
I really appreciated
Approximate cost: $175
Hi Anh, I really appreciate your valued feedback plus I always have to do my best for everyone to keep up the 5-star ratings..... 4 stars are not good enough for me, so I want the top marks every time!
Regards Paul
Absolute legend!!
Paul is an absolute legend at the top of his game, I've been using him for a few years now and don't go anywhere else! He always goes the extra mile and looks after you. Couldn't recommend him highly enough!!
Hello Holly-Jo, yes, I have been looking after you for many years and you have full trust in me. Trust is earned over time, so hence I finally achieved that with you. Thanks for your repeat business over the years.
Warm Regards, Paul
Outstanding service from a local mechanic!
We hired Paul from Paul's Portable Pitstop for a pre-purchase vehicle inspection, and we couldn’t be happier with our decision. We wanted a local, independent mechanic, and Paul stood out because of his glowing reviews. He absolutely lived up to them! Paul was great to deal with – professional, thorough, friendly, and easy to work with. His service felt personal and reliable, the kind of thing that’s hard to come by these days. We’ll definitely use his services again and highly recommend him.
Hi Rick,
I am glad that you liked my detailed report on this pre-purchase inspection. Great feedback and satisfaction from your comments.
Thanks heaps, Paul
Hi Rick,
I am glad that you liked my detailed report on this pre-purchase inspection. Great feedback and satisfaction from your comments.
Thanks heaps, Paul
Pre-purchase inspection
Paul’s service was fantastic. He was responsive, punctual and provide me with confidence that I could make on offer on a car sight-unseen. This made a huge difference to me and simplified the purchase process with the seller.
I would describe Paul’s small business approach as good old-fashioned service, exactly what I was looking for.
Highly recommend.
I am glad that you were satisfied with my services Andrew! Thanks for leaving this awesome review, really appreciate it!
Regards,
Paul.
I saw Paul's great reviews on the internet and decided to book a service for my car. He was punctual, professional, knowledgeable and honest. He conducted a comprehensive service on my car, explaining the process in detail as he worked on it. It was a bonus that Paul was able to service my car in my driveway, saving me time and money. I will be calling him again when the next service is due, and would not hesitate to recommend him. Very happy!
Approximate cost: $370
Hello Lolita,
I have now looked after your car many times now and say thanks for that and leaving this honest comment! I am looking forward to seeing you again sometime soon.
Cheers, Paul
Punctual, Professional, & Courteous, Paul certainly knows his way around a car... as well as a service Paul also diagnosed several other issues which he promptly resolved, making a substantial difference to the cars safety & performance ....and he visits you....have no hesitation getting Paul back for future car services, advice and trouble shooting.....definitely recommended.....Thanks Paul
Hello Chris, your mum recommended me to you after many years of dealing with her. That must tell you something good about me, and it shows with your comment. I am glad you did write this comment out and so did your mum!
Thank you, Paul.
Had a mechanic for 20 years but he retired.Needed a new one for my Lexus and saw Pauls great reviews on the internet.Decided to try him out and glad I did.He is very honest and will not try to do work that is not needed just to line his pockets as others would.He will be doing the maintenance on my cars from now on and I have already recommended him to my mother and she will be using his services also.
Hi Paul and cheers for your awesome feedback! I have seen you on a number of times now and it's great to see you again too! I do my best to keep clients happy in the end of the day. That is my main priority.
Regards Paul.
Paul did a great job servicing my son's car. Considering that he has been ill, he was very up front and waited till he got better. Punctual and cleaned up too. Paul gave us feedback and recommendations with what had to be done and what could wait later. So refreshing and no surprises. Very good value.
Have recommended Paul to a mate.
Paul keep up with your health and we will see you soon.
Regards
Lionel
Approximate cost: $260
Hi Lionel, I feel a lot better now since my operation 1 year ago. I had my thyroid removed which was producing too much calcium and giving me massive abdominal pains. I was down, but not out when I was there, but all good now. Thanks for your positive feedback.
Take care, Paul.
Can’t recommend Paul highly enough, was out very quickly and fixed the problem very quickly Paul was friendly and professional and would definitely use again if any further problems arise
Thanks again
Approximate cost: $400
Hi Liam, I haven't heard back from you as yet, which means your car is running satisfactory. Catch up with you next time around.
Thanks, Paul
Would highly recommend Paul’s service. He has helped fix my car on numerous occasions and each time has left me happy. Very friendly, considerate and helpful.
Hey Coen, I really appreciate all of your efforts in making me feel special to you. i.e. this fantastic comment, all the coffees and snacks that you have given me every time I was there! A simple coffee refill goes a long way for me! (LOL)
regards Paul
Hey Coen, I really appreciate all of your efforts in making me feel special to you. i.e. this fantastic comment, all the coffees and snacks that you have given me every time I was there! A simple coffee refill goes a long way for me! (LOL)
Bye for now, Paul
As a mobile mechanic he is very good. He knows what he is doing and explains everything so you know exactly what the problem is and how it works. He tells you what needs to be done and what doesn't so you aren't paying for anything unnecessary. He is very thorough and his prices are very reasonable.
Hello Annalisa, I have forgotten the number of times you have left comments for me on other business platforms that I am on. (oneflare plus autoguru) I also have forgotten the number of times that I see you over and over again, too many to count...LOL!! Thanks for everything you have done for me, so hence I will return this favour back to you.
Keep smiling, Paul
Paul is an amazing mechanic. I have an older car and he has serviced it 3 times now and each time goes above and beyond for such a small price (minor service under $200). I am so happy to be able to keep driving this car which suits our family so well and to know that it's running mechanically smoothly is a safety must. I cannot fault him and only give him praise. A friendly and trustworthy mechanic (I know those words don't usually go together but they do with Paul), I highly recommend for fast and reliable service that comes to your door.
Approximate cost: $200
Hi Karen,
Thank you for your time to post this awesome review. You have used me 3 times now and the satisfaction I got back from you over my workmanship and customer relations is great! I really appreciate that! See you next time!
Warm regards, Paul
Hi Karen,
Thank you for your time to post this awesome review. You have used me 3 times now and the satisfaction I got back from you over my workmanship and customer relations is great! I really appreciate that! See you next time!
Warm regards, Paul
I would not hesitate to recommend Paul as a mechanic. Very thorough in his work and explained everything to me so I actually understood what goes on under the bonnet!
Approximate cost: $500
Hi Greg,
Thanks for your valued feedback, this is awesome! I just want to keep the 5 stars rolling on and on.....
I try my best to keep that up every time.
Cheers, Paul.
Hi Greg,
Thanks for your valued feedback, this is awesome! I just want to keep the 5 stars rolling on and on.....
I try my best to keep that up every time.
Cheers, Paul.
I rang Paul after assessing numerous recommendations from others across the web after a family car had multiple VSA and transmission warnings appear when it was 50 kms away from my residence here in Melbourne. Paul assessed the problem with our car on his was home from another job and had it all addressed/fixed within 24hours. Great work, communication and price. Tnks Paul as it saved the RACV tow and also waiting prob 4-5 business days from other mechanics to address this
Hi Michael, as the location of this job was just around the corner from my home, plus finishing up on the last job I did, this was right on schedule for me. I managed to repair this quickly from the scan tool diagnosis report, I would be so lost without it, it's such an important tool to have and use. Anyway, thanks for your great comment.
Later, Paul
My daughters car was mechanically in a bad way. Firstly the windows were down exposing and it would not start . The car was not undercover. This car required auto electronic knowledge to fix it . Paul came and fixed my daughters car so now it is running and the windows are up and it is safe from the environmental element. Thank you Paul for your expert work, as I am a very satisfied customer and will not hesitate to contact you for any car mechanical work required in the future.
Approximate cost: $382
As a first-time customer of mobile mechanics, it is great and quick for regular maintenance. Paul is friendly, polite, tidy and the price is reasonable. Highly recommended!
Thank you Adrian for your valued comment. I do try my best to get 5 star reviews and also returning customers.
Regards, Paul.
Thank you, Adrian, for your valued comment. I do try my best to get 5-star reviews and also returning customers.
Regards, Paul.
Booked for basic service. Paul is friendly and thorough, provides good well priced service and even threw in a free replacement globe for free. What more could u ask for. Would recommend
Approximate cost: $210
Hello Gail, I really enjoyed reading your post. I want to say to you that I really appreciate all comments given by you and everyone else who has.
Stay happy, Paul
Polite, friendly and speedy service
I Highly recommend Paul
Paul arrived promptly. I have never used a mobile mechanic before and was presently surprised. Paul diagnosed the problem straight away. Took the time to explain and showed me what had to be done. Repairs were finished in a timely manner. Was extremely happy with the price and would definitely use his services again
Approximate cost: $140
Great customer service.
Paul was very helpful went out of his way to do extra work for my car and teach me more about my car. Very patient and kind. Would definitely recommend.
Very happy customer.
Thank you...
Paul came to my house to service my son's car. He was also very friendly, honest, explained everything in detail (I don't drive and don't know much about cars and still I could understand what he was explaining). Highly recommend Paul to anyone! Thanks again!! ️
Paul came to my home in pouring rain and went thoroughly over my intermitten problem I had with my vehicley and Paul finally traced it to a simple connection problem which had been overlooked by others. Paul was honest and thorough and a true tradesperson which is hard to find nowdays. CAn recommend him 100%
Paul is fantastic! My car was having engine problems (shaking, misfiring), it was very bad I had to pull over and ended up getting my car towed back home! I called Paul as he seemed great from reading previous reviews. And he did not disappoint! He was able to diagnose the problem, (after running a very thorough diagnosis, checking all sorts of things) and got my car running smooth as ever! No more shaking or engine light flashing. He was also very friendly, honest, explained everything in detail, and even made a deal with adding a service as my car was overdue! Highly recommend Paul to anyone! Thanks again!! ️
Paul came to my house during the week to service my Suzuki.
I took if for a 5 km Covid-19 run and home again. Its perfect. thank you Paul, I would recommend you and your workmanship to everyone. Pricing was as quoted, I opted for a full computer check as an extra.
I got Paul to do some major roadworthy repairs on a car I purchased. he took on the job with enthusiasm and was always extremely reliable. Paul quoted me approximately 1/3 of the price compared to other places I looked and came in very close to that figure. A great mechanic and an absolutely wonderful guy, I could not recommend Paul enough. Will definitely use his services in the future.
My name is Gail. Paul has been my regular mechanic for a while now. Excellent service. He is very reliable, honest and hardworking. He is a skilled mechanic and reasonably priced. I highly recommended him.
Hello Gail, I really enjoyed reading your post. I want to say to you that I really appreciate all comments given by you and everyone else who has.
Stay happy, Paul
FAQs
When was your business founded?
1998
What guarantees or warranties do you offer, if any?
I guarantee all work and parts specified by the part manufacturer. That than vary on what part it may be and what brand. I will always mention the guarantee period or not! Conditions apply, just ask me.
What is your level of experience in this line of work?
I have a certificate 3 in general stream automotive mechanics. I have also just finished my certificate 4 in advanced diagnosis and repair. With over 17 years experience, I have a vast knowledge of many different makes and models of cars and trucks.
What certifications, qualifications or awards has your business received?
I have a certificate 3 and 4 (advanced diagnosis) plus many other certificates relating to specific topics on certain repair/diagnostics.
What is your fee structure like? Fixed fees? Hourly rates?
Depending on the job type and if I have already quoted you, that will be a fixed fee. Larger or other types of jobs are on a hourly basis. I will let you know prior to the job starting which fee structure is used.
Are you a member of any professional / industry associations?
I am a member of TAT (the automotive technician) and Autotech. These are both information and help memberships to help me out if I need certain information on specifications, job reports, business needs and networking.
What is your favourite thing about your job?
Meeting different people every day, ensuring that they get the job done right and for a great price, which will make them happy to recommend us to others.
What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?
Normally payment is due upon job completion. I offer afterpay, zip, Humm and any pre-approved payment plans as a current client.
What makes you unique compared to your competitors?
As a solo operated business, all other overheads, wages and business expenses are kept to a minimum. This saving can be passed onto the customer, making my pricing more competitive.
How quickly can work be completed? What are your turnaround times? Do you offer same-day service?
The outcome of job completion depends on many things like parts availability, weather conditions (if the job is outside), travel time/distance and length of labour time. Most basic jobs like servicing, brake repairs, transmission services and other minor repairs can be completed in the same day depending on what time of day it is.
Do you have a favourite client story you'd like to share?
Meeting different people every day, ensuring that they get the job done right and for a great price, which will make them happy to recommend us to others.
Do you have any special offers? Do you offer any bulk or volume discounts?
I would like to offer REPEAT customers a loyalty bonus. This can be either a discount of final invoice value or a free small repair. Don't forget to mention if you have any type of concession/pensioner card.
Thank you for your excellent comment, Melissa! I hope that I can help you out with other services later on.
Regards, Paul.