On-Site Computer Support

5.0 9 reviews
Quality 5.0 Service 5.0 Value 5.0
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Reviews (9)

5.0
9 reviews
Excellent
9
Great
0
Average
0
Poor
0
Horrible
0
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Edward Demaneuf 04 Jun 2014

Once again Bob saved the day! As usual downloaded the wrong thing....tried to fix it myself...made a mess. Bob was around within the hour, took the computer away and brought it back running better than new! And it was the week-end!! Could not recommend his services highly enough.

Quality
5/5
Service
5/5
Value
5/5
Edward Demaneuf 04 Jun 2014

Once again Bob saved the day! As usual downloaded the wrong thing....tried to fix it myself...made a mess. Bob was around within the hour, took the computer away and brought it back running better than new! And it was the week-end!! Could not recommend his services highly enough.

Quality
5/5
Service
5/5
Value
5/5
Birgit_K 16 Apr 2014

Bob has given us expert technology support for over two years. He set up my smart phone/tablet and recently changed our PC operating system within days of urgent request, subsequently transferring back all photos and documents and installing Office, virus scanner, email account, our internet access and more. We have been most impressed with Bob's generous help, that included repeated visits to our place. Bob's candid advice also helped us to choose a laptop computer with touch screen and Windows 8. We trust Bob's judgement and competence, and hope for future support from him. We highly recommend his service.

Quality
5/5
Service
5/5
Value
5/5
Birgit_K 16 Apr 2014

Bob has given us expert technology support for over two years. He set up my smart phone/tablet and recently changed our PC operating system within days of urgent request, subsequently transferring back all photos and documents and installing Office, virus scanner, email account, our internet access and more. We have been most impressed with Bob's generous help, that included repeated visits to our place. Bob's candid advice also helped us to choose a laptop computer with touch screen and Windows 8. We trust Bob's judgement and competence, and hope for future support from him. We highly recommend his service.

Quality
5/5
Service
5/5
Value
5/5
Blanksia 17 Mar 2014

Bob was prompt and efficient when we needed help in a hurry. Laptop was infested with viruses & had frozen. All was restored by next morning & the laptop delivered back to us. A further glitch occurred 2 days later with some corruption. Bob was back in 10 mins, working on it - no extra charge. Now all is well again, I have already recommended him to my neighbour. I now recommend him to you. Thanks, Bob.

Quality
5/5
Service
5/5
Value
5/5
Blanksia 17 Mar 2014

Bob was prompt and efficient when we needed help in a hurry. Laptop was infested with viruses & had frozen. All was restored by next morning & the laptop delivered back to us. A further glitch occurred 2 days later with some corruption. Bob was back in 10 mins, working on it - no extra charge. Now all is well again, I have already recommended him to my neighbour. I now recommend him to you. Thanks, Bob.

Quality
5/5
Service
5/5
Value
5/5
T.J.D. 08 Mar 2014

I had a virus infected my laptop which disabled it. I run a small business and my computer is essential for my operation- 24/7. I called Bob from On-site Computer Support and he had my problem sorted out overnight and I was up and running the next morning. I have made two subsequent calls to Bob and he has been very helpful in sorting out a couple of small issues over the phone. I would highly recommend Bob and his company if you are having software problems with your computer.

Quality
5/5
Service
5/5
Value
5/5
T.J.D. 08 Mar 2014

I had a virus infected my laptop which disabled it. I run a small business and my computer is essential for my operation- 24/7. I called Bob from On-site Computer Support and he had my problem sorted out overnight and I was up and running the next morning. I have made two subsequent calls to Bob and he has been very helpful in sorting out a couple of small issues over the phone. I would highly recommend Bob and his company if you are having software problems with your computer.

Quality
5/5
Service
5/5
Value
5/5
john from keilor 03 Mar 2014

amazing. bob came to my house within 15 minutes of calling him, was very respectful and down to earth, articulate and intelligent. The price was great and he went above and beyond what is normally required for good customer service. He did more than what was expected for him and solved my issue and also improved my computer performance in many other areas. If i have any other problems in the future, i will 100% go back to him. amazing guy, great service, i recommend to all!

Quality
5/5
Service
5/5
Value
5/5

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