Loanscape

5.0 59 reviews
Quality 5.0 Service 5.0 Value 5.0

Credentials

ABN: 64 105 744 732 Credit Representative No. 000436016

Images

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business portfolio
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business portfolio

Awards

2023 Service Award 2023 Service Award
2022 Service Award 2022 Service Award
2021 Service Award 2021 Service Award
2020 Service Award 2020 Service Award
2019 Service Award 2019 Service Award
2018 Service Award 2018 Service Award
2017 Service Award 2017 Service Award

Reviews (59)

5.0
59 reviews
Excellent
59
Great
0
Average
0
Poor
0
Horrible
0
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KK
kevink227 21 Jun 2023 2 reviews · 700 points

Bruce is knowledgeable and experienced. Made refinancing extremely simple.

Quality
5/5
Service
5/5
Value
5/5
MP
michaelp77 15 Jun 2023 1 review · 400 points

Excellent service from Bruce! Highly recommend!

Quality
5/5
Service
5/5
Value
5/5
JL
jasonl917 30 May 2023 1 review · 400 points

Consistent information - pro active communication
Kept me feeling comfortable throughout the process

Quality
5/5
Service
5/5
Value
5/5
MG
marting132 03 May 2023 2 reviews · 500 points

Bruce and Madeleine are incredible. Could not recommend them more highly. We've gone through two purchases with them (neither simple) and they handled it so well!

Quality
5/5
Service
5/5
Value
5/5
DS
dominics841 13 Apr 2023 1 review · 400 points

This is the second occasion that I have used the services of Loanscape, finding that they have provided a proactive, efficient and streamlined process for the refinancing of my home loan. The personal service from Bruce and Madeleine was very much appreciated and will ensure they remain our preferred broker.

Quality
5/5
Service
5/5
Value
5/5
MS
melis497 10 Feb 2023 1 review · 400 points

I have known Bruce for almost 20 years. Bruce had made it very easy for me back then to purchase my first home and now with the help of Madeleine, they both have helped to refinance my mortgage.
They made the whole process so easy and smooth, that I felt supported and comfortable in the knowledge that the advice given is in my best interest. Bruce was very clear and straight up with all options that were available for me.

I would definitely recommend Loanscape to anyone and will use them again for my next purchase.

Once again Thank you Bruce and Madeleine.

Quality
5/5
Service
5/5
Value
5/5
CB
chrisb188 28 Nov 2022 1 review · 400 points

I have been with Bruce and Madelaine for more than ten years. They recently helped me refinance my mortgage, saving $1000s. They provide outstanding service, with a great knowledge of the market and willingness to leave no stone unturned to secure the best option for their clients. Strongly recommend!!

Quality
5/5
Service
5/5
Value
5/5
CH
chrish97 16 Nov 2022 1 review · 400 points

Bruce and Madeleine made the process of buying our first home so easy. We met with a lot of other brokers who we felt were just trying to get their commission while we felt Bruce genuinely wanted to help.
Their knowledge and expertise has been amazing and we can't thank the enough.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 16 Nov 2022

Lovely review - thank you for taking the time to write it Chris. We wish you all the best in your new home. Your wise approach to this transaction will give you a solid financial foundation in turbulent times.

TD
timd283 10 Nov 2022 1 review · 400 points

Its not just the effeciency and knowlegde, that most laymen like myself are looking for, in regards to finance. It is the flexibility and understanding for the unique nature of their clients. In my case their patience and proffessionalism, with my lack of organisation and timimg. That is when you notice, the quality of their work

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 10 Nov 2022

Lovely thoughtful review - thanks so much Tim. We are just delighted to see you in a much better financial position than before.

CD
ciara-d 11 Oct 2022 1 review · 400 points

Bruce was fantastic at guiding us through our first property purchase. He was always available and answered all of our questions every step of the way. We couldn't recommend he highly enough!

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 10 Nov 2022

Thank you Ciara. We really appreciate you taking the time to provide a lovely review. I wish you both many happy years in your new home.

AR
andrewr296 05 Oct 2022 3 reviews · 600 points

I have used Bruce and the Loanscape team's Mortgage Broking services a number of times and every time they provide an exceptional, easy and thorough service catered my families' specific circumstances. I highly recommend their services and already tell all of my family and friends to get in touch with the Loanscape team!

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 10 Nov 2022

Thank you again Andrew. Delighted to help you and Aleesha buy your first home together.

HG
hannahg986 16 Aug 2022 1 review · 400 points

Bruce takes a personal and thorough approach, taking time and effort to understand my personal circumstances and goals, and determine the right fit for me and my family.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 10 Nov 2022

Thank you for your review Hannah. It was our privilege to help you secure ownership of your apartment and complete our own "full house".

AE
amire 29 Jul 2022 1 review · 400 points

Bruce and his team did an amazing job with not only finding and getting our loan in time but in providing us with all the information we needed.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $600000

Reply from Loanscape 10 Nov 2022

Thanks Amir, we were delighted to help you with your first property purchase.

MT
maggiet268 11 Jul 2022 1 review · 400 points

Bruce and his team have provided outstanding service to assist us with our loan application. Bruce took the time to guide us through the process. He is super responsive and active. We felt like we were in good hands the whole time. Thank you Bruce and we look forward to continuing our partnership in the years to come.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 11 Jul 2022

Thank you so much Maggie! You were also very consistent and responsive with your information and documents which made our job so much easier. An you took on board our recommendations which will give you a much stronger foundation during turbulent and testing periods. Best wishes for your time in your first home.

HD
handand 18 May 2022 1 review · 400 points

Bruce is a very experienced mortgage broker who takes the time to understand your needs and tailors an outcome to suit your needs. He provided detailed analysis and comparisons for our refinance and new loans, communicating with us regularly until settlement. He has helped us over the last 13 years with various loans and we would highly recommend Bruce whether you are a first home buyer, upgrading or downsizing or an investor.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 11 Jul 2022

Thank you Handan. You set yourselves quite a project and I admired the way you achieved an outstanding outcome in a difficult market. And you made my job so much easier along the way. I look forward to supporting you into the future.

MA
marya340 13 Apr 2022 1 review · 400 points

We love Bruce! He has handled our loans and refinancing for years now. Always makes it very easy. Reassuring us all the way!

Quality
5/5
Service
5/5
Value
5/5
BM
brendonm818 13 Apr 2022 1 review · 400 points

We have been using Bruce for all or loan requirements for nearly 20 years. I really appreciate that Bruce always takes the time to get to know our changing circumstances and needs, and regularly checks in with us to see how everything is going. It is a pleasure to deal with him and I always enjoy our chats.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 11 Jul 2022

Oh Brendon, you're making me feel old! I hope your new investment goes as well as its predecessors. You are a good listener and a wise and conscientious investor. I very much admire what you have built with a little help along the way!

SM
simonm123 26 Mar 2022 1 review · 400 points

Bruce and the Loanscape team have looked after my loan arrangements for many years, both for my house mortgage and for investments. He is very professional and is always so considerate of my needs and listens to his customer’s feedback.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 11 Jul 2022

Thank you for your warm review Simon. I hope your investments continue to go well.

robertm959 25 Mar 2022 1 review · 400 points

Bruce and his team are absolutely fantastic. Their customer service is second to none and they always have your best interests at the centre of everything they do, I am very satisfied with the outcome. I highly recommend Loanscape

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 11 Jul 2022

Thank you Robert. Delighted that we achieved the outcome that you were looking for.

PA
piaa466 13 Mar 2022 1 review · 400 points

Loanscape made the process for our refinance easy, and so quick! Always knowledgeable, calm and helpful, we had full confidence in Bruce and the result was exactly what we wanted. We would not hesitate to recommend Bruce and Loanscape, and will come back for our next finance project.

Quality
5/5
Service
5/5
Value
5/5
JR
jamesr605 14 Feb 2022 2 reviews · 500 points

Loanscape do a great job. Trustworthy, friendly and hardworking, Bruce goes the extra mile to get good value for his clients in a way that aligns with their goals. We wanted to pursue loans with banks that have strong ethical guidelines and good loan offset facilities and Bruce was able to provide us with several good options. Where he felt that alternatives might have been appropriate (even if it meant giving us advice that would make him less money!) he would do let us know.

Quality
5/5
Service
5/5
Value
5/5
LB
lucy-b465 13 Feb 2022 1 review · 400 points

Bruce provides reliable and friendly advice. This is our third time calling on Bruce for assistance with a mortgage. We highly recommend his services and he is a pleasure to work with.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 11 Jul 2022

Thanks Lucy, once again it was my great pleasure to help you realise your dream in a difficult market.

DT
dont945 12 Feb 2022 1 review · 400 points

2021 market was insanely competitive, with lenders moving the goal posts. Bruce was on top it the whole way through and a pleasure to deal with.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 11 Jul 2022

Thanks Don, we were delighted with outcome from your long search for the right property.

AR
andrewr296 09 Feb 2022 3 reviews · 600 points

Bruce and the Loanscape team provide an easy-going, honest and valuable service in finding the right mortgage to meet your long-term goals. Furthermore, they make a complicated regulatory environment easy to understand and navigate. I have worked with the Loanscape team 3+ times now to find the right loan and wouldn't go with anyone else!

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 09 Feb 2022

Thanks Andrew, appreciate your positive feedback and you taking the time out to write this. Good luck with your project!

AL
ashleyl644 14 Sep 2021 1 review · 400 points

Bruce provided honest, helpful and holistic advice that considered our short term and long term needs. We'll be using Bruce again when we're ready to make our next purchase which, thanks to Bruce, will be in the not too distant future.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 15 Sep 2021

Thank you Ashley. You have set out on an exciting new path and I wish you all the very best in working towards your next goal.

JC
jcc721 14 Sep 2021 1 review · 400 points

Bruce and the team at Loanscape are very professional and worked really hard on finding a mortgage that suited my circumstances. I really appreciated the hard work and genuine approach to finding a solution in what was a challenging situation. I cannot recommend Bruce highly enough.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 15 Sep 2021

Thank you Jeanette, and all credit to you in making some tough calls along the way to achieve your goal. I look forward to supporting you further.

SG
siang744 12 Sep 2021 1 review · 400 points

Bruce is great to work with. So informative and helpful and always available to help and assist with anything. I felt totally safe and confident at all times with him guiding me and helping me make decisions.

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 15 Sep 2021

It was agreat pleasure to support you Sian. Congratulations on purchasing your first home. You very much deserve all that you have achieved through your dedication, capacity to ask the right questions and determination to achieve your goal.

MA
mariaa988 12 Sep 2021 1 review · 400 points

Bruce is amazing professional and very skilled, as well as genuinely good person. We have been supported by Bruce for the last 10 years and never had problems. Bruce made possible the realization of many ambitions plans:) A huge thank you from us!

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 15 Sep 2021

Thank you for your wonderful review Maria. It has been a revelation watching your investments grow. You and S are always delightful to work with and I look forward to supporting you on your next projects!

MP
matiasp19 02 Aug 2021 1 review · 400 points

My partner and I approached Loanscape as a result of a recommendation from my brother, who spoke very highly of Bruce.

Bruce has consistently been very attentive to our needs and questions as we negotiated the mortgage approval process. Bruce always presented us with multiple options for lenders, with pros and cons listed for each. He also obviously has considerable experience, insight and connections in the industry, which proved invaluable to us.

Finally, now that we’ve been through the entire process, I can say with confidence that we trust Bruce and Loanscape will be there for us to see us through the life of the loan.

Thanks again!

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 15 Sep 2021

Thank you for your warm and generous review Matias. You are delightful, gentle folk and I wish you both the very best in your new home.

BC
belindac242 02 Aug 2021 1 review · 600 points

Bruce and his team made the refinancing process easy! They were professional, knowledgeable and there for every step of the way. I wouldn't hesitate to recommend Loanscape to anyone!

Quality
5/5
Service
5/5
Value
5/5
Reply from Loanscape 15 Sep 2021

Thank you Belinda, you had to be very patient but you got there in the end and it was a great outcome. Good luck with managing your investments..

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