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Life Changing Beds

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Reviews for Life Changing Beds (47)

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4.9
47 reviews
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45
4 star icon
1
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0
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0
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1
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.9
verified email - 12 Aug 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I couldn’t recommend Life Changing Beds highly enough! The showroom is simply stunning, the diverse range on display is second to none.

What truly sets Life Changing Beds apart is their outstanding customer service. Every staff member I dealt with was knowledgeable, attentive, and genuinely passionate about helping me find the perfect bed. Andrew took the time to understand my needs, explained the differences between each option in detail, and made sure I felt confident in my choice. Their patience, professionalism, and warmth made the whole experience effortless and enjoyable.

If you’re in the market for a bed, Life Changing Beds is the gold standard, absolutely couldn’t fault their service in any way.

Jensen F.
1 review · 500 points
verified email - 15 Jul 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Good knowledge and great service

Andrew is very helpful and friendly during the whole purchase process. The after sales service is also great. His experience and knowledge about mattresses and bed frame helps a lot. He can even do pressure mapping to ensure good pressure management and sleeping comfort. Highly recommended!

Kyle V.
1 review · 500 points
verified email - 09 Jul 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Lived up to their name

I suffer from a chronic neck injury and for the past 4 years have struggled to obtain more than 5 hours of solid sleep a night without feeling like I had been in a boxing match overnight.
I spent a morning at Life Changing Beds trying different mattresses and having the science explained to me by their amazing staff including Ryan who talked me through the different firmness mattress being matched with different pillows as well as the way I naturally slept on my side.
It has been one week since I took delivery of my new mattress and all I can say is my Life has literally Changed!
For the first time since my injury I have had 8 hours sleep without feeling sore and bruised. Upon waking up I didn’t need 20 minutes for my body to realign as my new amazing mattress perfectly supported my body as I slept.
I can not speak highly enough about the team at Life Changing Beds and the amazing service they provide as well as quality mattresses.
Spend the time in store going through the different options they have to suit your sleeping needs.
I guarantee you won’t regret it as I certainly don’t and look forward to many amazing sleep filled nights ahead.

verified email - 08 Jul 2025
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Useless bed

LIFE CHANGING BEDS ARE DANGEROUS

I nearly died due to the fall. I decided to remove label from. underneath the bed. It had life changing beds underneath life changing beds label was ICARE label MEDICAL GROUP ICARE homecare BEDS BPNS- A46751 IC333 date on label 26/12/2022 ICARE

When you buy a bad you expect the manufacture name, not another company’s brand. ICARE BEDS. life changing beds 624 Burwood Road, Hawthorn East VIC 3123 (03) 9041 4765 [email protected]

I contacted life changing beds for response. They said.

Life Changing Beds is a licensed distributor of iCare Medical Group products, including the adjustable bed you received. As part of our distributor agreement, we are responsible for customer service, warranty, and support for iCare product purchased through us not iCare. The Life Changing Beds label is placed on the equipment to help avoid confusion – particularly in urgent situations. If an issue arises, such as a fault, this ensures carers and clients contact us directly, rather than iCare, who would ultimately refer them back to us.

I paid $13,000 18 months ago for electric Bed when you press to go down at the same time the bed goes down on angle without pressing the angle button. you have to take the bed to the bottom to cancel and start again. $16,000 Bed & modifications.
Andrew said it needs service it squeezes. I paid for the service.
there is problem with Bed frame.

The first footboard and handrail measured 4 inches to long he sent it back to the manufacturer. The second one 2 inches thick could not grip that went back. Then He put metal handrail in the middle of the bed should have been the full length. The third headboard 2 inch thick. I cancelled headboard and informed him to send it back.

Approximate cost: $18000

Miranda U.
1 review · 500 points
verified email - 18 Jun 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Amazing products and service!

Life Changing Beds does exactly what it advertises! The highly knowledgeable team will help you through every step you would need to get a fabulous night’s sleep. “Rest” assured you will be looked after by Andrew, Ryan and the rest of the amazing team for whatever you need from specific needs and requirements, to a hassle-free solution for the perfect bed! In particular the Natural Soy Seville mattress is the best mattress I’ve ever slept on. As someone who has always struggled to get a good night’s sleep, this mattress has solved this problem! I would highly recommend to all!

Tez B.
1 review · 500 points
verified email - 31 May 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Perfect—from demo to delivery!

I recently purchased a Medisleep bed & adjustable base from Life Changing Beds, and I couldn’t be more pleased with both the product and the overall experience. From the very beginning, the customer service was exceptional. Ryan was incredibly kind, patient, and attentive. He took the time to thoroughly understand my specific health concerns and carefully explained the different types of beds available, helping me choose the one best suited to my needs.

The delivery team was also highly professional and courteous. They arrived on time, handled everything with care, and ensured the bed was set up perfectly before leaving.

As for the bed itself—it's been truly life-changing. It has significantly improved the quality of my sleep, and I wake up feeling more rested and comfortable than I have in years. The therapeutic features are exactly what I needed to support my health and well-being.

I highly recommend LCB to anyone considering a therapeutic bed. The combination of outstanding service and a high-quality product makes them a standout choice.

Marie Loizeau
1 review · 500 points
verified email - 27 May 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Truely life changing experience

Thank You Andrew and Team!
We recently purchased a mattress from Life Changing beds for our son who is currently undergoing medical treatment due to a serious illness and spends most of his time in bed.
From the very beginning, Andrew and his incredible team went above and beyond to provide us with personalised advice tailored specifically for our son’s unique needs.
Their care, compassion and knowledge made a world of difference during what has been a very difficult time for our family.
The mattress itself has been nothing short of Life - Changing. Our son is finally getting the restful , pain-free sleep he needs.
He no longer wakes up with body aches, and it’s made a noticeable improvement to his comfort and wellbeing.
The delivery team was also outstanding , they were punctual, professional and friendly .
They carefully removed the old mattress and replaced it with the new one, making the whole process seamless and stress-free.
Nothing was too much trouble and their kindness really stood out.
Thank you again Andrew and everyone at Life Changing Beds.
Your support and dedication have made a meaningful difference in our lives.
We’re so grateful and would wholeheartedly recommend your beds and service to anyone, especially for those with specific health needs

Peter P.
1 review · 300 points
17 Apr 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Great service

From the time we went to the shop to the bed been delivered we could not have asked for better service the two young guys that delivered and set the bed up were fantastic again from Sharon and Peter

Diane G.
1 review · 300 points
27 Mar 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Peofessional friendly service!

Wide range of quality product and price! A family business most helpful in the selection of bed, according to our requirements.

Michael M.
1 review · 300 points
13 Mar 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Great service!

Andrew was absolutely fantastic both prior and after the service. Could not recommend enough! Thanks again Mike

Richard D.
1 review · 500 points
verified email - 13 Mar 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Great experience

Andrew and his team were a delight to deal with...showed incredible patience with our project and went beyond the call of duty to assist in any manner they could...we cannot fault their product or service

Pam M.
1 review · 300 points
18 Dec 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Excellent customer service

Great attention to detail both in the showroom and also by the delivery/installation guys, who were extremely helpful. Rather expensive but hopefully worth the money.

verified email - 14 Nov 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Amazing bed and service!

Myself and my wife have very unique health issues and we also needed our bed delivered to the Gold Coast whilst we were traveling there.

To say that Andrew and his team were amazing is an under statement.

So understanding and very communicative during the process.

Thank you Andrew ‘Life Changing Beds’
We love our:
King Size Sunset Bed with adjustable bed bases and Natural Soy Madrid Mattresses

Approximate cost: $15000

rosetta A.
1 review · 300 points
31 Oct 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

we are very happy with our purchase, Andrew was extremely helpful with ensuring we got the right beds for our needs.

David and Jameson were professional with there delivery and made sure everything was perfect.
would recommend to all my friends and family

Antoinette U.
1 review · 500 points
verified email - 15 Oct 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Excellent service - knowledgeable staff - would recommend this company without any doubt

My husband and I purchased our high low bed fit this company around three years ago. Their knowledge and advice on all their products was immeasurable. Once our purchase was complete they were in constant communication and updated us on their delivery date.
We have our bed serviced every year
It’s the best product we have purchased in many many years. The high low feature is super convenient when making the bed. Also cleaning and vacuuming under the bed is another great advantage.
We had contacted them on one occasion when we had an issue with a controller this earlier year and the problem was solved within 24 hours.
The two young men who have been with this company for years are the nicest people you will ever meet. They are polite - courteous and very respectful with perfect manners. Nothing is too much trouble. Again we would recommend this company when looking for the perfect bed and accessories
Antoinette and Brendan

Patricia H.
1 review · 500 points
verified email - 19 Sep 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Excellent

This business is faultless.
The service and the staff, go beyond to make everything perfect

Approximate cost: $10

check icon I found this business on Word of Mouth
Benjamin W.
1 review · 300 points
16 Apr 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
the name of company is my review title.

I NORMALLY DONT BOTHER WITH DOING THESE REVIEWS BUT I HAD MY NEW BED NOW FOR ABOUT 12 WEEKS TOTAL AND I REALLY DONT KNOW THE WORDS TO USE SO SMALL PEOPLE WILL READ THIS AS IM A QUADRAPLEGIC AND WAS TOLD I HAD TO B ON AIR MATTRESS SINCE I HAD A PRESSURE SORE ONCE OK SO MY SORE HAD HEALED UP I BEEN ON AIR BED FOR SAY 6 YEARS AND WAS TERRIBLE SO SPOKE TO MY OT AND SHE BROUGHT ME BACK TO ANDREW HERE AND AGAIN AS I HAVE HAD BEDS FROM ANDREW BEFORE IM TELLING U THIS GUY IS AMAZING. AND THERE BEDS ARE REALLY TO DIE FOR NOW IN THAT 12 WEEKS IVE PROBABLY BEEN STUCK IN BED FOR 8 WEEKS THATS 24/7 THIS IS 100% TRUE AND SO ALL THAT TIME IN BED ON MY BACK AND TOTALLY SITTING UP AS MUCH AS BED CAN PUT ME CAUSE OF ME BEING UNWELL I HAVE TO B IN THIS POSSITION AND IF U KNOW ANYTHING ABOUT QUADRAPLEGIC THATS A NO AS PRESSURE SORE FOR SURE BUT IM TELLING U I HAVE BEEN IN THIS POSITION FOR 8WEEKS STRAIGHT AND MY SKIN IS AMAZING AND I ONLY DO LITTLE PRESSURE RELIEF BUT THE MATTRESS IS SO BLOODY GOOD AS IM NOT ONLY STUCK IN BED BUT IM SO COMFORTABLE ITS INSANE IF I WASNT WORRIED ABOUT GETTING BACK OUT TO LIFE I COULD STAY IN THIS BED FOREVER SO SO COMFORTABLE AND SOFT JUST I REALLY CANT EXPLAIN BUT IF YOUR LOOKING FOR A NEW BED GO SEE ANDREW FROM LIFE CHANGING BEDS AND I PROMISE U WILL B AMAZED AS I REALLY AM BLOWN AWAY AS I DIDNT THINK I COULD GET A PRODUCT THIS GOOD FACTS RIGHT HERE IF U NEED ANYMORE CONVINCING TELL ANDREW TO CALL BEN WHEN U @ LIFE CHANGING BEDS AND I WILL HONESTLY TELL U. LOVE THIS COMPANY AND WHAT IT STANDS FOR.

Approximate cost: $15000

check icon I found this business on Word of Mouth
Han C.
1 review · 300 points
28 Mar 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Honest and genuine service

The staff never rushed me and gave me honest advice on their mattresses and products. I highly recommend them if you are looking for a mattress and fed up with the crap service and quality from those online retailers.

Felicity M.
1 review · 300 points
26 Mar 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Fantastic service and products

I purchased a bed for my sister who has had a stroke and it was literally life changing! Thank you so much!

check icon I found this business on Word of Mouth
Alan S.
1 review · 300 points
26 Feb 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Life changing beds - life changing eperience

What a great experience. No pressure sales and the information we were given was fantastic and any questions we asked the answer was given us. We are now waiting on a quote but we are certain to purchase a Mk1 double bed with a Cooper plush mattress (once my wife has decided on colours).
After visiting this shop and being served by Andrew we are so very pleased with the outcome.
So, thank you very, very much Andrew.
All the best Alan S

Nguyen P.
1 review · 500 points
verified email - 25 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Incredibly happy and thankful to Andrew and his team at life changing beds in the Hawthorn location.
I would like to give five star review to a very professional organisation who was able to provide the latest technology in helping us to find the mattress as Well as the electric bed that we have been looking for for so long. We have been looking for more than four months trying to find The bed that would suit our needs as I live with fibromyalgia and my husband lives with chronic back pain and osteoarthritis. We were able to do The pressure mapping at life changing beds and they helped us to provide a bed that now offers total pain relief while we are in bed. I cannot thank you enough for the time you have spent with us and the patience that you offered , I’m sure anyone who lives with pain should try this company. Thank you from the Nguyen family. We are so lucky to have met you and your team.

Dalya E.
1 review · 500 points
verified email - 24 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service…friendly staff..quality products. Highly recommend

mareeh37
1 review · 300 points
11 Sep 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

the experience purchasing our bed was easy from the start to the end , Ryan discussed the requirements we were looking for , and then put every mattress is the shop onto the bed till we found the mattress that was just right .
delivery guys were absolutely amazing, nothing was too much for them , they removed the old bed , vacuumed and installed new bed , all rubbish taken with them , and two of the most polite guys you will ever meet …
perfect transaction from start to end
Thankyou

gaylel471
1 review · 300 points
22 Aug 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

All over the years I have bought beds I have never been really happy with, waking up with aches and pains and pillow tops that flatten. My purchase of the Natural Soy Madrid double size mattress from Life Changing beds 3 months ago really has been life changing. I look forward going to bed and think to myself when I hop in … omg I love this bed. Life Changing beds was recommended by a friend. After discussing what I was looking for with Andrew who gave me invaluable advice, steered me to the above mentioned bed. Andrew knew exactly what I was looking for in a bed and I couldn’t be happier with my purchase. I highly recommend a visit and a chat with Andrew at Life Changing Beds… it could be life changing for you too.

helenh679
1 review · 300 points
29 Jan 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

First and foremost I would like to thank you Frank for the exceptional service, standard of care and patience you had when I was purchasing the bed. You asked all the right questions to make an accurate assessment when meeting my needs.
Thank you Dyvette for your attention to detail ensuring everything was accurate and completed right up to the colour of the bed frame. I am also touched by your after-sales care.
David, your level of communication made everything a breeze when organising the best delivery date. I had to change the date a few times due to unforeseen circumstances. Thank you for understanding.
Andrew, the owner of the business who designed the mattress, came out with the team on delivery day. You organised to take my old bed away and made sure the new bed was assembled correctly. I might add, you also grabbed my trusty vacuum cleaner and in your words, 'wanted to make things perfect for me.' You vacuumed and cleaned where the old bed was. Thank you, I felt special!
So, I guess I should comment on the bed – LOL
It is brilliant to sleep on, with the perfect firmness for me. It has helped minimise my back pain tremendously and I enjoy a good night's sleep. I am also very thankful for the adjustable aspect of the bed, that extra comfort and support I need whenever my circumstances change and is paramount to suit my special needs.
To Andrew and the team, Thank you from the bottom of my heart for making this transition effortless.
Not only do I have an exceptional product, but I was warmed by the way you all work together to get things done!
Helen

suev127
1 review · 300 points
08 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We had excellent service from our initial visit right the way through to installation of the bed. There was no pushy sales talk, just patience and respect.
All queries were answered, and even though access at our house was a bit more complicated, delivery went without a hitch.
I'd recommend dealing with this company and staff...all friendly and knowledgeable.

robbiep565
1 review · 300 points
25 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service and very comfy bed. Highly recommend!

paula-c42
1 review · 300 points
12 Oct 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The mattress l have if very comfortable and soft. Will stay with these in the future.
Paula

catherinef738
1 review · 300 points
16 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great product, price and service. Delivery was fantastic too! Would highly recommend this company!!!!

satov
1 review · 300 points
23 Apr 2022
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Professional and warm explanation to customers. Love the flexible bed with the remote control. ‘Natural soy’ and ‘anti-snoring’ gives me extra comfort.