Jaycar Electronics

In the course of my work I find myself needing small electrical components from time to time and now that Dick Smith has largely gotten out of this field, Jaycar is really the only kid on the block for this kind of stuff. But seriously folks - it's not worth the pain.

Walking into this Jaycar store is like being in an episode of Fawlty Towers or Black Books, only not nearly so funny. These people seem to actively not want customers.

Mostly, the only time I will go here now is for something I know I can easily find myself and pay for with minimal interaction with the shop staff, because these people have plainly never had any kind of customer service training. Ever.

A tip, Jaycar - when the internet is your main competition, you really only have one thing over it: customer relations. If your customer relations suck, you're just paying for expensive retail space.

(I really want to give this business a service rating and overall rating of 0 stars, but that's not possible. Seriously, I don't think any business I've ever encountered has worse service than this store).