iMove Group
Awards
2022 Service Award
Reviews (50)
Made moving day a breeze!
Moving can be stressful, but these guys made it a breeze. They packed everything quickly and even helped me unpack. Worth every penny!
Arrived a day late
I booked a move from Brisbane to Wollongong earlier in the year. Was to be picked up Friday afternoon and delivered Saturday. They didn’t arrive until 10pm on Friday night so I had to rebook a flight. They were then supposed to deliver on Saturday afternoon/evening and that afternoon the driver told me they were too tired to deliver and would come on Sunday afternoon from Sydney. They eventually arrived at 10pm on Sunday night. I emailed to them but haven’t had a response.
Service from imove removalists & storage is a big disgrace!!!
Service from iMove Removalists & Storage is a big DISGRACE!!!
All pictures/ proofs are attched below.
My blood is boiling thanks to iMove Removalists & Storage! We jetted back to Brisbane from Sydney on 18/03 to setlle a bit, thinking we'd come back to sydney and sort out our move on April 13th. But 5 days before pick up day , iMove cancels on us, whining about "technical issues." Fine, we bite the bullet and reschedule for April 10th, coughing up an extra $700 for new flights.
But guess what? On April 10th, after they confirm the pick-up at 9am. 2 hours later they hit us with the ultimate slap in the face: ALL their trucks broke down! Seriously? What a load of garbage!
I demand a refund, and what do I get? More BS! They have the nerve to suggest that because we canceled "last-minute," we might not get a full refund. And oh, the management is conveniently on holiday, so they can't process it right away. Give me a break! This is a disgrace!
This whole mess has been an absolute nightmare. We're left high and dry, thanks to their incompetence and total lack of respect for their customers' time and money.
I'm warning everyone out there: steer clear of iMove Removalists & Storage
These guys are amazing . There is no words to describe my great experience with Imove on my local move ! Fast, friendly and super professionals . Thanks agaiN
Sam and Frank done my move today. Very happy with them. Polite and professional and communicated well throughout the whole move.
David and Wasweem provide a good service, they were on time and efficient. They were good to work with and I would recommend them.
We used Imove Group for our shift from Melbourne to Sydney. They were excellent and we highly recommend them. Very helpful and nothing was a trouble, and friendly staff.
I can’t thank the Imove Group enough, you made my city to country move effortless from the first contact to quote. They were efficient and just lovely blokes! If I move again, I’ll definately be using you again.
We were very impressed with the service from these two guys on the day and to Nathan who had been in contact several times before the move. Would highly recommend them.
Imove Group are the best people to deal with them. They are so friendly and did a great job, they moved my stuff from apartment to the house only by two hours. Highly recommended
If you want hassle free and smooth moving out/in process, look no further, book with IMove Group.
Move from a 2 Bedroom apartment into a house, while it was raining! Guys were great, couldn't have asked for a better experience. Thank you for the help and will use again.
Our move was from an apartment on the third floor into a house. The team from Imove Group were fantastic. Nothing was too difficult, they were well organised, really friendly and considerate when dealing with our goods.
These guy's are professional, personable and hard working.
Everything was carefully packed and organised and moved into the right place.
Great communication, very friendly and a no hassle service.
Great company, professional friendly staff,highly recommended
Amazing people from the sales,accounts and booking office.
Definately will be using again and definately would reccomend in a heart beat!!
Professional services and very good timing with reasonable prices
They were very reasonably priced for the five start service I received.
Very competitive pricing and excellent service from all the staff.
Really efficient, very affordable and just an overall great experience. I have recommended them to friends
I will recommend 100%. Packers team are certainly changing the entire movers and packers experience.
Awesome customer service, first class service, friendly, on-time delivery.
Two of the most polite, hardworking, punctual and careful delivery people.
They moved extremely quick and I really couldn't beat the price.They finished their work very quickly. Thank you so much.
Details
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No 3/11 Weld Street, Prestons NSW 2170
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