VIC » Thornbury » Car Detailing » Grand Wash Auto Car Wash

Grand Wash Auto Car Wash

check icon 4.7 (73)

Business details

Opening hours

Monday:

8am - 7pm

Tuesday:

8am - 7pm

Wednesday:

8am - 7pm

Thursday:

8am - 7pm

Friday:

8am - 7pm

Saturday:

8am - 7pm

Sunday:

8am - 7pm

Public Holidays:

8am - 7pm

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Reviews for Grand Wash Auto Car Wash (73)

Write a review
4.7
73 reviews
5 star icon
63
4 star icon
5
3 star icon
1
2 star icon
4
1 star icon
0
Service Rating
4.8
Quality Rating
4.8
Value Rating
4.7
mala469
1 review · 400 points
15 Jul 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Amazing service and best car wash I’ve been to! Staff were super efficient and friendly- Az was extremely helpful!! Also free vacuum service! Very pleased!!!

missyb922
1 review · 400 points
15 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Super helpful and great customer service. It’s the only place I go in Melbourne. Highly recommend

micks294
1 review · 400 points
13 Oct 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Busy place and with good reason; It's a great offering! Have been a member for a couple of years which represents excellent value at $10 per week. Seri and his team offer friendly service and are valuable assets to the business. Keep up the awesome work guys!

mega75
1 review · 600 points
verified email - 24 Apr 2020
Service Rating
5.0
Quality Rating
2.0
Value Rating
5.0

Have been coming here every 3 months for 2 yrs or so and used to highly recommend them.
Sadly, it is starting to chip and peel away at the paint work on my bonnet and front bumper.
I have immense pride in my car. Even got a garage built at home to protect and store it better. But my heart has been broken, seeing the paint work looking so shabby now.
Time to stick to manual hand washing, if their so-called soft cloths &/or strong jet sprays are ruining my car.

Approximate cost: $20

howieq
1 review · 600 points
verified email - 23 Jan 2020
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

I tried this car wash after hearing good reviews. Went in with my SUV and was quite disappointed. There were still lots of areas where untouched. I.e. top of the back door. I had to clean it myself afterwards.

Approximate cost: $20

jae-hoonl
1 review · 400 points
01 Jan 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

There is no doubt that Grand Wash Auto is the best car wash in Melbourne. It offers free vacuum as well. Totally satisfied. Just one thing I want to demand is extension of opening hours.

Approximate cost: $19

gazl
1 review · 600 points
verified email - 27 Sep 2015
Service Rating
2.0
Quality Rating
3.0
Value Rating
4.0

Not a great clean(premium wash) left lots a small bug poop marks on the paintwork but cleaned them off myself once finished. Also as it was my first time was looking for the vending machine but no attendants visible to ask and this was a Saturday morning.
Have always cleaned the car myself with good products and two bucket method and you can't beat the finish when doing it yourself and a lot more gentle than these supposed gentle cloth car wash places. Wouldn't do it again.

Approximate cost: $19

Grand Wash Auto Car Wash 28 Sep 2015

Hi gazl, thanks for sharing your feedback. Bug poop is usually taken care of in the pre-wash phase where the customer service attendant sprays down the vehicle paying extra attention to those areas. I have shared your comments with our team to ensure attention to detail remains paramount. Without making excuses Saturday morning is certainly one of our busiest times so the team are flat chat! The vending machine is located right next to the paystations. The soft cloth wash is kinder on your vehicle than the brushes used when home hand washing. We're all about protecting our environment and local streams and waterways so don't forget if you are hand washing at home be sure to wash over grass. We'd love to make a time where our Customer Service Manager can send you through the tunnel with FREE premium wash so please drop us a line to [email protected] with your contact details and we'll be in touch.

tracyt66
#2 in Mitcham VIC
3 reviews · 1305 points
verified email - 28 Aug 2015
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

I went to this car wash establishment believing the good write ups about the quality of the wash and the great service.
My car came out very clean in sections but there were many areas untouched spoiling the overall clean image, namely the tailgate area, the wells under the door handles and the space between side mirrors.
After driving some distance with high expectations sadly this will be my one and only visit.

Approximate cost: $13

Grand Wash Auto Car Wash 31 Aug 2015

Hi tracyt66, thanks for your feedback. Depending on how dirty your car is and how often you wash it, unfortunately these areas can be a bit tricky to get to. This is where a thorough pre-wash is vital and we have shared your comments with our team to re-iterate how important that stage is and how thorough they need to be. Please also remember a $13 wash is the basic wash which doesn't include the triple foam polish, the total body protectant or the tyre shine. On behalf of the Grand Wash Auto team, we would like to extend a FREE premium wash so as you can experience the difference. Please email us on [email protected] with your contact details and we will be in touch. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

mick79c
1 review · 600 points
verified email - 19 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was blown away with the overall clean of my HSV. I was not expecting much from an automatic carwash but checked grandwash out on the way to La Trobe. I entered the tunnel were the magic happens came out the other side a few minutes later and shazzam my car was just as clean as a handwash. I was shocked amazed and most importantly ultra impressed at the quality and value for money. I would not have believed ever that an automatic carwash would do such a great job. Will be back to wash my car at Grand Wash everytime. Thanks guys great service and a great product.

Approximate cost: $20

Grand Wash Auto Car Wash 22 Jul 2015

Hi mick79c, So glad to hear that you were blown away with the end result of your Grand Wash Auto experience. We are committed to delivering ease, convenience and value to customers, always welcoming feedback. Great to hear we tick all your boxes. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

jayj780
1 review · 400 points
19 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I you can't get it better than this. That's all what sums it up. Git my car out completely dry and that's something. Dirty offroad jeep to clean city 4x4 in 5 minutes!!!

Approximate cost: $18

Grand Wash Auto Car Wash 22 Jul 2015

Thanks for your recommendation jayj780. Great to hear you are back on the city roads sparkling clean again. Quick, Clean, Green is our tagline and as you have experienced that's what we deliver. 4 x 4 owners also love the fact that there's no extra charge for those bigger vehicles. Thanks again and we look forward to seeing you again soon. Kind regards, Grand Wash Auto team

ahmedm557
2 reviews · 700 points
verified email - 07 May 2015
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Stopped in here as a drive by and was very happy. Didn't take the too long before my car was looking great. If I drive past again I will deffinately stop

 Grand Wash Auto Car Wash 18 May 2015

Thanks for sharing your feedback ahmedm557. We are pleased you found us!! We pride ourselves on providing a service that is quick, clean and green. We'll get you in and out in just 3 minutes, achieving a showroom finish that will leave you coming back for more and using the safest possible methodology not only looking after your car but the environment as well. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

Supers
#136 in Coburg VIC
23 reviews · 1665 points
verified email - 20 Apr 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I hate having a dirty car, but am too lazy to wash it myself. Love Grand Wash Auto - it's very fast and my car comes out shiny. I usually get the premium wash, and the extra is worth it (for me) to have the wheels cleaned. They also offer free vacuuming. Also, there's usually a discount code available on your receipt for your next wash.

Approximate cost: $18

Grand Wash Auto Car Wash 23 Apr 2015

Dear Supers, thanks for sharing your feedback. For $18 the premium wash is certainly value for money, not only do you get the wheel cleaner + brightener but tyre shine, soft cloth wash, triple foam polish, total body protectant and of course the FREE vacuum is included. Remember if it rains within 24 hours of your wash, come back with your receipt and we'll wash your car again at no charge. :) We'd love to say thanks for dropping us a line with a FREE premium wash so be sure to send your contact details through to [email protected] and we'll be in touch. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

habibh
#15 in Bundoora VIC
1 review · 600 points
verified email - 04 Apr 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Such a great car wash, hadn't washed my car in a couple of months and it came out like new. Great service, great technology, great wash!!!! The free vacuum was also a bonus

Grand Wash Auto Car Wash 16 Apr 2015

Dear Habibh, It's a great feeling when you haven't had the time to wash your car then experience a car washing system that produces a showroom finish. You can also be satisfied that this state-of-the-art equipment is respectful of both your car's finish and the environment guaranteeing a safe, comfortable experience for all. The FREE vacuum is certainly a popular feature here at the wash. Great to hear you have had the time to take advantage of this FREE service. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

shadis909
1 review · 400 points
02 Apr 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My car always comes out spotless. I cant believe how clean my car is. Great at customer service with unlimited use of vacum cleaner. I use this car wash since 4 years ago never being disappointed.

Approximate cost: $12

shadis829
1 review · 600 points
verified email - 02 Apr 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best car wash in Melbourne. My car always comes out spotless. Great customer service with unlimited use of vacum cleaner. I use this car wash since 4 years ago never being disappointed.

Approximate cost: $12

Grand Wash Auto Car Wash 02 Apr 2015

Dear shadis829, thanks for sharing your Grand Wash Auto experience and for rating us the "Best car wash in Melbourne". We are honoured. The team are committed to providing customer service excellence and great value for money. We certainly appreciate your loyalty and would love to say thanks with a FREE premium wash valued at $18. Please forward your contact details to [email protected] and we'll be in touch. Thanks again. Kind regards, Grand Wash Auto team

bethm618
1 review · 600 points
verified email - 31 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This car wash is so great that it counts as a legitimate school holiday treat in our family. The staff are always courteous and carefully prep the car before it goes in. It's reasonably priced, efficient and the car comes out looking magnificent. The free vacuum afterwards has extra long, extra powerful hoses, and the kids get a lollipop. What more could you ask for.

Approximate cost: $14

Grand Wash Auto Car Wash 02 Apr 2015

Dear bethm618, It's certainly a bonus when you've got buy in from kids! We want nothing but the best for our customers and take much pleasure from providing ease, convenience and value not to mention an outstanding end result delighting customers big and small!! Please send through your contact details to [email protected] and we'll be in touch. Kind regards, Grand Wash Auto team

carlosd
1 review · 400 points
30 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Quality, Reliability, Free Vacuum, Cheap and within a local location for most families to get to. Very happy with the shine that I get off the clear coat and for a prestige car I know it will be cleaned safely and without risk of.

Approximate cost: $16

Grand Wash Auto Car Wash 02 Apr 2015

Dear carlosd, You can be absolutely confident that your prized investment is in the best possible care here at Grand Wash Auto. With our 100% safe wash and satisfaction guarantees there is no risk. Great to hear you are enjoying our central location and the ease, convenience and value that the Grand Wash Auto team are committed to delivering. We'd love to say thanks for sharing your Grand Wash Auto experience with a FREE premium wash so be sure to send your contact details through to [email protected] and we'll be in touch. Kind regards, Grand Wash Auto team

karl-h
1 review · 400 points
30 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Can't fault this place! Constantly provide the goods everytime I end up taking the motor here. Without doubt the best in Melbourne! Cheap too! Not a place near or far that does the alloys better!

Approximate cost: $18

Grand Wash Auto Car Wash 02 Apr 2015

Dear karl-h, Thanks so much for the great recommendation. Providing customers with an easy and convenient service that is all about value for money and optimum results is the backbone of the Grand Wash Auto ethos. We'd love to say thanks for taking the time to share your Grand Wash Auto experience so please send through your contact details to [email protected]. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

montsem
1 review · 400 points
29 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

The staff are always friendly and helpful! AND the kids get a chuppa chup. The rainbow is a winner with the kids too. Parents and kids happy! win win!

Approximate cost: $16

Grand Wash Auto Car Wash 02 Apr 2015

Dear montsem, You are so right!! The FREE Chuppa Chups for kids is certainly very popular with the kids and parents alike.. what better way to keep everyone happy?! We'd love to say thanks for taking the time to share your Grand Wash Auto experience with a FREE Premium wash so please be sure to send your contact details through to [email protected] and we'll be in touch. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

robertot
1 review · 400 points
29 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Grand Wash Auto Car Wash makes any car aerodynamically glide effortlessly for your next driving experience! From the moment you leave Auto Car Wash, the car is happier and so is the customer! Performance and price, great value from Grand Wash Auto Car Wash!

kevins955
1 review · 400 points
29 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best car wash around in Melbourne. I travel a long way every week to get my car washed. The result is a amazing at very affordable prices. The free vaccume at the end of the wash makes this place a must to go to.

Grand Wash Auto Car Wash 02 Apr 2015

Dear kevins955, It is the biggest compliment to know customers like yourself travel the extra distance to get your car washed here at Grand Wash Auto. To demonstrate our confidence in the technology and treatments, we offer a safe wash guarantee. Using the latest soft cloth materials and equipment a showroom finish with no scratches is guaranteed. We'd love to say thanks for sharing your feedback with a FREE premium wash so please email your contact details to [email protected] and we'll be in touch. Kind regards, Grand Wash Auto team

jaymeeb
1 review · 400 points
28 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best car wash service I've ever been to!! Highly reccommended. Car came out looking immaculate!! Plus a free vaccume at the end with no timer was fantastic.

Grand Wash Auto Car Wash 02 Apr 2015

Dear jaymeeb, Thanks so much for such a great recommendation. We are so confident of the end result that Grand Wash Auto offers a clean car guarantee. If you are not completely satisfied with your wash, we will immediately rewash your car at no additional charge (only valid at the time of your original visit and proof of purchase receipt is required). So pleased to hear you are taking your time and getting the benefits from the FREE vacuum which is certainly one of our popular features. We'd love to say thanks for sharing your Grand Wash experience with a FREE wash. Please email your contact details through to [email protected] and we'll be in touch. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

traceys285
2 reviews · 500 points
26 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best car wash in Melbourne. Luv that the car is dry when u leave and the free vacuum is a bonus. I drive out of my way to go here and wish there were more like it closer to we I live.

jodie-o
1 review · 400 points
26 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Love this place. Friendly staff, great wash and quick too. Vacuums that actually work and they're free to use for as long as you like, all you have to do is go through the car wash. Why wouldn't you!

Grand Wash Auto Car Wash 02 Apr 2015

Dear Jodie-o, Thanks for sharing your Grand Wash Auto experience. Quick, Clean and Green is what its all about along with providing customers easy, convenient service where value for money is a priority. Pleased to hear you are taking advantage of the FREE undercover vacuum bays. Great to nail the clean inside and out!! Please be sure to send your contact details through to [email protected] and we'd love to say thanks for your feedback with a FREE Premium wash. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

billw884
1 review · 400 points
24 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

i generally hate going to car washes and was pleasantly surprised. There are actually people (pre-spray) & great service! Will definitely be back. My car had not been cleaned for months and came out like new.

 Grand Wash Auto Car Wash 26 Mar 2015

Dear billw884, We are pleased to hear we've turned your car washing experience around and of course that we will see you again soon. That is the biggest compliment of all. Grand Wash Auto offers a safe wash guarantee. We use the latest soft cloth materials and equipment, which guarantees a showroom finish with no scratches. We'd love to say thanks for sharing your Grand Wash experience with a FREE wash so be sure to send your contact details through to [email protected] and we'll be in touch. Kind regards, Grand Wash Auto team

Anonymous
22 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very quick service - even if at busier times you think you have to wait for ages; You don't! VERY efficient. Car always looks good after it's automatic wash and the free vacuum is a the clincher!

Approximate cost: $16

Grand Wash Auto Car Wash 26 Mar 2015

Dear Anonymous, thanks for sharing your Grand Wash Auto experience. We certainly pride ourselves in getting cars in and out of the wash in less than 5 minutes upholding our customer vow to provide a service that is quick, clean and green. Pleased to hear you are taking advantage of the FREE vacuum which is certainly a popular feature of the wash. We'd love to say thanks for taking the time to write your review by sending through a FREE premium wash code. Please forward your contact details to [email protected]. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

kieranq
1 review · 400 points
21 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just moved to the area and experienced going through a tunnel car wash for the first time. Loved the concept and loved the experience. Will never have to get wet washing the car again!

Approximate cost: $18

Grand Wash Auto Car Wash 26 Mar 2015

Dear kieranq, on behalf of the Grand Wash Auto team we wish you a warm welcome to the area. Great to hear you loved your Grand Wash experience. If you are a regular washer, I would suggest looking at the Unlimited Wash Pass which is all about ease, convenience and value. Wash as many times as you like within the month for one low monthly automated debit. Check it out on our website www.grandwashauto.com.au. We'd love to say thanks for stopping by WOMO with a FREE premium wash, please send your contact details through to [email protected] and we'll be in touch. Kind regards, Grand Wash Auto team

emilien
#3384 in
1 review · 400 points
21 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Love the triple foam wash and it thoroughly cleans the car top to bottom! Able to vacuum the car as well after the wash. There are multiple prices available to choose from

Approximate cost: $16

Grand Wash Auto Car Wash 26 Mar 2015

Dear emilien, thanks very much for WOMO review. We offer an array of treatments including the triple foam wash that will certainly eliminate any excuse for a dirty car. We certainly believe Grand Wash Auto is the best wash money can buy. What a bonus if you do have the time to stop and take advantage of our free undercover vacuum service!! We'd love to say thanks for taking the time to share your feedback with a free wash, so please forward your contact details through to [email protected]. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team

martam
#99 in Northcote VIC
2 reviews · 700 points
verified email - 20 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I'm so impressed with this fantastic carwash & the great friendly service of the attendents! It has become a fun activity for the kids to go through the wash & help me vacuum the car (free vacuums) afterwards. Who would have thought! The free lollipops may have something to do with it! Overall a great service at an affordable price!

Approximate cost: $16

Grand Wash Auto Car Wash 26 Mar 2015

Dear martam, Thanks for sharing your Grand Wash experience. It's always a bonus when you can turn a chore into fun and having the kids lend a hand?! Even better!! We'd love to say thanks for taking the time to share your experience with a FREE premium wash so please send your contact details through to [email protected] and we'll be in touch. We look forward to seeing you again soon. Kind regards, Grand Wash Auto team.

shernonh
#20 in Fitzroy VIC
1 review · 400 points
verified email - 16 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've been coming here for 2 or so years now. It's the best car wash I've ever been to. My car comes out super clean every time. Great value for money. The free vacuum is a great extra as well. The washing pads to not damage your car as other car washes would. Everyone should wash their car here. Highly recommended :)

Approximate cost: $16

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