When was your business founded?
Fallon Solutions began when Neil T Fallon started out as an electrical contractor in Brisbane in 1962 at the age of 21. Over the years an excellent reputation was earned for domestic, commercial, and industrial electrical services as well as appliance repairs and data cabling.
Television, two-way, commercial reception and transmission services later became specialities. Prompting Neil to separate the television and communication work, founding Brisbane Aerial Services which grew to become a leader in the areas of TV and radio transmission and reception, mast and tower installations for TV and radio aerials, Pay TV installation, and construction work for TV stations in poor reception areas in south-east Queensland.
Neil retired in April 2005 having sold his businesses to the Denning family.
The current management team is continuing on the traditions and excellent reputation developed over 60 years of trade services in Brisbane, and now the Gold and Sunshine Coasts.
What guarantees or warranties do you offer, if any?
Lifetime Labour Warranty
We stand by our work with a limited lifetime labour warranty for domestic services. If any work doesnt meet Australian Standards, well redo it at no cost to you. For commercial projects, a 12-month warranty ensures quality and reliability. This robust guarantee reflects our confidence in delivering exceptional results every time.
Upfront Pricing and Accurate Billing
Transparency is at the heart of our service model. With upfront pricing, customers know exactly what to expect before any work begins no hidden fees or surprises. Our fixed-price approach eliminates the stress of time-based billing, ensuring our customers remain in control throughout the process.
On-Time Guarantee
Punctuality is another cornerstone of the Fallon Solutions experience. Our On-Time Guarantee compensates customers $5 for every minute a technician is late, up to $100 (terms and conditions apply). This commitment to timeliness underscores our respect for your schedule.
Clean-Up and Courtesy
Our technicians are trained to treat your home with care and respect. We arrive in clean uniforms, conduct comprehensive safety checks, and ensure your space is left spotless after completing our work. If you prefer to handle clean-up yourself, well honor your preference without hesitation.
Round-the-Clock Accessibility
Emergencies dont wait for business hours, and neither does Fallon Solutions. Our local service center operates 24/7, 365 days a year, ensuring help is always just a phone call away. Whether its a burst pipe or an electrical fault, our team is ready to respond promptly to urgent situations.
Commitment to Best Practices
We adhere to a Quality Management System compliant with AS/ISO 9001:2000 standards. We invest in regular training for our technicians, ensuring we stay updated on the latest technologies and industry best practices. Our dedication to continuous improvement guarantees that every job meets the highest standards of safety and efficiency.
Customer-Centric Approach
At Fallon Solutions, customer satisfaction is more than a goal its a promise. From seamless booking processes to timely communication about arrival times or schedule changes, we prioritise convenience at every step. Our proactive feedback system allows us to continually refine our services based on customer insights.
By choosing Fallon Solutions, youre partnering with a company that values professionalism, transparency, and quality above all else. Whether its plumbing, electrical work, or any of their other trade services, the Fallon Solutions Guarantee ensures youll receive dependable solutions tailored to your needs every time.
What is your level of experience in this line of work?
Great reasons You Can Count on Fallon Solutions
Fallon Solutions has been a cornerstone of trade services in South East Queensland for over 60 years, earning a reputation for quality workmanship, reliability, and exceptional customer service. Specialising in electrical, plumbing, air conditioning, appliance repair, and carpentry services, we have become a trusted one-stop solution for homeowners and businesses alike. Our commitment to excellence is evident in every aspect of our operations, from employing highly skilled technicians to offering transparent pricing and a comprehensive service guarantee.
24/7 Trade Services
Our office hours are from 7am to 10pm, 7 days per week. Need assistance outside of these hours? Call our 24/7 team on 1300 054 488.
We service all of Greater Brisbane, Gold Coast and the Sunshine Coast, 24/7 with emergency services available. Looking for an emergency plumber? Or an emergency electrician?
Licensed and Regularly Trained Tradies
We employ fully licensed, experienced, and trained tradespeople: electricians, plumbers, gas fitters, data cabling, appliance repair technicians, antenna installers and air conditioner technicians.
We are fully committed to training our staff since 1962, we have trained 100+ apprentices.
What certifications, qualifications or awards has your business received?
Word Of Mouth 2015 to 2025
Product Review 2021, 2022 & 2025
Google 5500+ reviews
What is your fee structure like? Fixed fees? Hourly rates?
Fixed Up Front Pricing With No Surprises: We believe in honest and up-front pricing. You can be sure theyll be no hidden fees or unexpected charges.
Are you a member of any professional / industry associations?
QBCC Licence: 1088291
Electrician Licence (QLD): 65776
Solar Licence (QLD): S4786000
NSW Licence: 198622C
Security Licence: 4083376
AirCon Licence: AU13164
What is your favourite thing about your job?
At Fallon Solutions, we take the jobs youd rather not deal with, or simply dont have time to get to, out of your hands and put them in the safe hands of one of our licensed technicians. We wrap our hands around your home and give it the attention it needs so you can focus on what matters most.
We have been helping homeowners, like you, across South-East Queensland for more than 60 years, providing hands-on electrical, plumbing, solar, air conditioning and a variety of home improvement solutions.
Over the years, we have grown to become one of the largest and most experienced quality, trade services providers in the region. We employ only the best, trained and qualified people in the business, hand selecting who works for us so you can count on us to fix it right, the first time. And even though were choosy about our team, chances are theres a local Fallon Solutions tradesperson who lives in your area, which is why we can offer professional, same day service.
We respond quickly with no-risk, upfront pricing and a guarantee on our work when you choose us, its like having the solution at your fingertips. We respect your time and your home, and we want you to feel comfortable when were in your space. Its important to us that we get these things right. Its why we developed our Safe Hands Promise and why we support your community with our Fallon Cares Program.
So, the next time you look around your home and see another fix thats needed, let us take it off your hands, and put it in the safe hands of Fallon Solutions.
What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?
Affordable and easy home improvement financing with Brighte Green Loans
Brighte is dedicated to making sustainable home improvements affordable and straightforward for homeowners. They understand that you want nothing but the best for your home, and they are here to provide financing options for all your home improvement needs, whether its installing energy-efficient solar power systems, upgrading air conditioning, or enhancing your plumbing and electrical systems.
How Brighte works for you
Brighte, a trusted financial institution, also offers a user-friendly comparison website, simplifying the process of obtaining finance for your home improvements. Their website or app allows homeowners to effortlessly compare quotes and secure pre-approvals for loans up to $15,000 while receiving quotes from various suppliers. Brighte determines your borrowing capacity by assessing your income and expenses.
Repayments are made every two weeks over a 12-month period, with the flexibility to extend the repayment period for up to 60 months to suit your needs.
Making home improvement easier with Brighte
Brightes user-friendly app empowers homeowners to easily request quotes, apply for loans, and manage payments. You can choose to make one-off payments as you go or accelerate the repayment of your entire loan for added convenience.
Enhance your home with Brighte financing
In addition to offering dedicated home improvement financing solutions, Brighte provides easy access to loans designed to help you maximise your propertys potential. Whether youre aiming to boost comfort, achieve energy savings, or increase the overall value of your property, Brightes financing options have you covered, delivering the perfect solution for all your home improvement projects.
What makes you unique compared to your competitors?
What Sets Fallon Solutions Guarantee Apart?
Lifetime Labour Warranty
We stand by our work with a limited lifetime labour warranty for domestic services. If any work doesnt meet Australian Standards, well redo it at no cost to you. For commercial projects, a 12-month warranty ensures quality and reliability. This robust guarantee reflects our confidence in delivering exceptional results every time.
Upfront Pricing and Accurate Billing
Transparency is at the heart of our service model. With upfront pricing, customers know exactly what to expect before any work begins no hidden fees or surprises. Our fixed-price approach eliminates the stress of time-based billing, ensuring our customers remain in control throughout the process.
On-Time Guarantee
Punctuality is another cornerstone of the Fallon Solutions experience. Our On-Time Guarantee compensates customers $5 for every minute a technician is late, up to $100 (terms and conditions apply). This commitment to timeliness underscores our respect for your schedule.
Clean-Up and Courtesy
Our technicians are trained to treat your home with care and respect. We arrive in clean uniforms, conduct comprehensive safety checks, and ensure your space is left spotless after completing our work. If you prefer to handle clean-up yourself, well honor your preference without hesitation.
Round-the-Clock Accessibility
Emergencies dont wait for business hours, and neither does Fallon Solutions. Our local service center operates 24/7, 365 days a year, ensuring help is always just a phone call away. Whether its a burst pipe or an electrical fault, our team is ready to respond promptly to urgent situations.
Commitment to Best Practices
We adhere to a Quality Management System compliant with AS/ISO 9001:2000 standards. We invest in regular training for our technicians, ensuring we stay updated on the latest technologies and industry best practices. Our dedication to continuous improvement guarantees that every job meets the highest standards of safety and efficiency.
Customer-Centric Approach
At Fallon Solutions, customer satisfaction is more than a goal its a promise. From seamless booking processes to timely communication about arrival times or schedule changes, we prioritise convenience at every step. Our proactive feedback system allows us to continually refine our services based on customer insights.
By choosing Fallon Solutions, youre partnering with a company that values professionalism, transparency, and quality above all else. Whether its plumbing, electrical work, or any of their other trade services, the Fallon Solutions Guarantee ensures youll receive dependable solutions tailored to your needs every time.
What insurance do you hold, and what value are you covered for?
Public/Products Liability: Alliance Australia Insurance Limited
Policy: 41-1201261-LCP Expiry: 15-05-2025
Professional Indemnity: Professional Risk Underwriting Pty Ltd
Policy: PIG-001369-2023 Expiry: 15-05-2027
Work Cover Workcover Queensland Policy: WPR181166743 Expiry: 30-06-2025
How quickly can work be completed? What are your turnaround times? Do you offer same-day service?
24/7 Trade Services
Our office hours are from 7am to 10pm, 7 days per week. Need assistance outside of these hours? Call our 24/7 team on 1300 054 488. We Can Be There Today
Do you have a favourite client story you'd like to share?
My wife and I requested an electrician through Fallons to have some ceiling fans and lighting installed. We are extremely pleased with how it all turned out. Ben Hardman and Nick Hogan did an amazing job. They arrived on time first thing in the morning and were very professional, polite, and solution focused. I would highly recommend Ben and Nick to everyone needing electrical work! Alex Cavallo
Awesome service. My technician was prompt, polite and extremely efficient. He had our toilet issue fixed in no time at all. Lovely offer of the other services available to us through Fallon Solutions and clear explanation of their membership options. Payment was easy and on the spot at the successful completion of the job. Tracey Neal
I cannot thank Fallon Services enough for their incredible support during Cyclone Alfred. Our washing machine broke at the worst possible time, right in the middle of the storm, adding to the stress of dealing with the extreme weather conditions. Dan from Fallon Services came out promptly and truly went above and beyond. His professionalism, kindness, and genuine care for our situation made all the difference. It was clear that he not only takes pride in his work but also cares deeply about the community. I highly recommend Fallon Services to anyone in need. Thank you, Dan, and the whole Fallon team, for being a beacon of support during such a difficult time! Chloe Bowman
Do you have any special offers? Do you offer any bulk or volume discounts?
For all our current offers go to www.fallonsolutions.com.au/offers/
