Exeltek Solutions

4.8 55 reviews
Quality 4.7 Service 4.7 Value 4.8

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business portfolio

Awards

2017 Service Award 2017 Service Award
2016 Service Award 2016 Service Award
2014 Service Award 2014 Service Award
2013 Service Award 2013 Service Award

Reviews (55)

4.8
55 reviews
Excellent
47
Great
6
Average
0
Poor
1
Horrible
1
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PR
patriciar12 #2 in Bronte NSW 29 Nov 2017 2 reviews · 1000 points

Product was as described . Delivery took a little longer than scheduled due to the Startrak Courier being slow. The package had instruction on it that signature on delivery was essential. I was home and on hearing the buzzer went straight out to find the package thrown over the gate. Wallet cover for my Samsung phone was available through Exceltek when Samsung could not even give a date for the item to be
in stock at their local store. Exceltek was excellent. Startrak not as good as expected.

Quality
5/5
Service
5/5
Value
5/5
AV
alexv770 28 Nov 2017 1 review · 600 points

Unfortunately this purchase turned sour very quickly when the Brand New Samsung S7 I ordered arrived only to find the seal had been damaged and opened. When I queried them they said that a replacement couldn't be shipped as new stock wasn't arriving for weeks (even though their website said it was in stock). A $20 compensation was offered with just an attitude that felt like 'just deal with it, the damage is because of the box design"!. I'd recommend being careful when dealing with these guys.

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $797

AL
albert-l506 25 Nov 2017 1 review · 600 points

I have purchased from them for some time now and have found them to be great to deal with never had any problems.

Quality
5/5
Service
5/5
Value
5/5
TK
tonik535 16 Nov 2017 1 review · 600 points

Best price for my Samsung mobile phone cover. My friend saw mine and also wanted one so ordered another. Happy with product and service both times with fast delivery.

Quality
5/5
Service
5/5
Value
5/5
MK
maxwellk 16 Nov 2017 1 review · 600 points

This is the first time we have dealt with Exeltek Solutions and we cannot fault the product or service.
The refreshing thing is Exceltek contacted us about a stock outage before we needed to contact them.
In todays climate this honesty and customer focus is refreshing

Quality
5/5
Service
5/5
Value
5/5
KC
kennethc147 15 Nov 2017 1 review · 400 points

Fairly good service (not same day despatch) and a good product. I probably expected a little more friendly approach than the matter of fact way. Overall satisfied however.

Quality
5/5
Service
4/5
Value
4/5

Approximate cost: $495

DH
dennish456 06 Sep 2017 1 review · 400 points

Excellent service and delivery.
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Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $210

GA
greena879 14 Jul 2017 1 review · 400 points

Best Price comparing the same product between retailers
Quick Express Shipping
Very Good Genuine Quality products
Keep up the good job!
Will definitely buy again from Exeltek

Quality
5/5
Service
5/5
Value
5/5
pamb332 07 Jul 2017 2 reviews · 800 points

Very quick service. Phone arrived within 2 days. Was impressed. Huawei. Has been very good and now looking to purchase a phone for my daughter's 60th as know I can trust them.

Quality
4/5
Service
5/5
Value
4/5

Approximate cost: $300

CM
carlm6 02 Jun 2017 1 review · 600 points

I purchased a battery for my Samsung phone, when it arrived it was too big to fit. I contacted Exeltek Solutions and offered to pay all transport costs and any battery costs involved.
I have contacted them twice and have received no response.

Wasted money on a battery that doesn't fit.

Quality
2/5
Service
2/5
Value
2/5
SS
sylvias361 08 May 2017 1 review · 600 points

Fantastic product but was out of stock when I ordered would have liked to know when I placed the order. Great phone would recommend to older persons who just want a phone without all the bells & whistles

Quality
5/5
Service
4/5
Value
5/5
SS
stewys 04 Mar 2017 1 review · 600 points

Excellent quick service. I purchased a Bluetooth speakerphone as a last minute xmas gift for my wife, was posted the next day

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $87

JS
john-s538 22 Feb 2017 1 review · 400 points

service to me in NSW was efficient and fast. Being out of state i thought they would take their time and not worry. very,very satisifed with all i have done with firm.

Quality
5/5
Service
5/5
Value
5/5
AG
a8063e6a 03 Feb 2017 1 review · 400 points

Excellent - got new phone 3 days after purchase. $100 cheaper than anywhere else. Definitely recommended.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $596

RW
richardw92 29 Jan 2017 1 review · 600 points

Yes I would. They are very responsive to communication, best price around for what I was looking to buy and shipped it quick and it arrived two days after it was shipped. Will definitely go back if they are selling what I am buying! Very happy!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $140

TH
trixieh 12 Jan 2017 1 review · 400 points

Great service, quick delivery to our regional location. Phone is exactly as ordered. Would recommend this company.

Quality
5/5
Service
5/5
Value
5/5
judithb7291 09 Jan 2017 1 review · 600 points

Prompt delivery, great phone. Good price. The phone was exactly what we were looking for. We are so happy, well done

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $92

JS
jos266 15 Dec 2016 1 review · 600 points

Great price, super efficient service. Ordered goods yesterday and received them today. Will buy from Exeltek whenever I can.

Quality
5/5
Service
5/5
Value
5/5
RS
rosemary-s674 10 Dec 2016 1 review · 600 points

Very pleased with excellent service and price of products. Would happily recommend to friends and family.

Quality
5/5
Service
5/5
Value
5/5
ML
marial861 08 Dec 2016 9 reviews · 810 points

Excellent customer service over the phone and quick postage.
In addition, the product was the cheapest when compared to all other stores.

Quality
5/5
Service
5/5
Value
5/5
AB
andreab451 14 Nov 2016 1 review · 400 points

Thank you so much! The Aspera f24 seniors flip phone is amazing. I am NOT a senior but only Wanted a simple phone, and that's what I got. It is easy to use and very like my old Nokia. Love it thanks again!!!
I received really fast dispatch. I want to highly recommend this company.

Quality
5/5
Service
5/5
Value
5/5
KL
kl208 23 Oct 2016 1 review · 400 points

Happy with what I get. Thanks .would buy again if right products come along. No hesitation recommending to friends.

Quality
4/5
Service
5/5
Value
5/5
CM
chrism526 19 Sep 2016 1 review · 600 points

Good price and fantastic service. Good communications throughout as to what was happening with the order all the way. I would buy from here again no worries.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $380

SD
simond482 19 Aug 2016 2 reviews · 600 points

Very competitive prices, quick response to online order and fast despatch. I would highly recommend this company.

Quality
5/5
Service
5/5
Value
5/5
TC
traciec730 19 Aug 2016 1 review · 400 points

Ordered on line in the morning. Got an e-mail almost straight away to advise the colour I had chosen was out of stock and new supplies would be in by the end of the following week. However they did have 2 other colours in stock and available and if I wanted, I could choose one of those colours instead.
I did and I received them the next afternoon!!
Very impressed with all aspects and will definitely buy from Exeltek Solutions again :-) :-)

Quality
5/5
Service
5/5
Value
5/5
MM
mikem354 17 Aug 2016 1 review · 400 points

Good price, good product, prompt delivery, very pleased with service, will buy from this company again

Quality
5/5
Service
5/5
Value
5/5
CL
christinel979 05 Aug 2016 1 review · 600 points

Excellent service and quick deliver. Goods delivered exactly as described and in perfect condition. Would highly recommend them.

Quality
5/5
Service
5/5
Value
5/5
james-le-sueur399 03 Aug 2016 1 review · 400 points

1 day delay with stock but was posted promptly and was able to phone and speak to someone. Best price and mailed with tracking. Next time I need a new phone Exeltek will be first place I look.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $295

RW
richard-w965 29 Jul 2016 1 review · 400 points

A great price and on time. Couldn't be happier. Would definitely recommend and buy from them again.

Quality
5/5
Service
5/5
Value
5/5
MW
mikew769 26 Jul 2016 1 review · 600 points

Very happy with the service and happy to recommend. Phone arrived on time as promised. Price very competitive.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $300

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