DNA Bathrooms & Kitchens

Great communication from the start.
Very informative.
Did amazing work on my bathroom and toilet, very high standard of work.
The renovation was completed a week earlier then expected.
Very happy with the work.

We used DNA for a total fit out of 2 bathrooms and laundry. (Tiling crew was exceptional) Three years later we got them to totally renovate our kitchen because we trust them and still love our bathrooms and laundry. Sarah and Duncan are fantastic to deal with, great team and keep totally across the build. Highly recommmend them.

The project was renovation of a 30 year old laundry and bathroom.
We are very happy with the final result, which looks great.
We were pleased with the professional way in which the whole renovation process was handled.
All of the tradesmen involved appeared to do a good job and were very well mannered and considerate.
We are happy to recommend DNA to others.

It all started with a vision and DNA were able to create and deliver that and more!

Sarah, Duncan and the team were fantastic from planning to completion. Communication is first rate and they arrive when they say they will!

Our en suite was completed within the time frame allocated and we could not be happier. We highly recommend DNA Bathrooms and Kitchens for your next project. Thanks DNA!

BEWARE! Like other reviewers we initially had a positive experience with DNA Bathrooms but not long after the completion we experienced and discovered some major issues with their renovation of our laundry and new wash room. We discovered a few years later that the toilet was connected to our grey water instead of sewerage and our back lawn eventually over flowed with feces leaving us with a health hazard. The laundry cupboards fell off the wall a few years later nearly killing my wife (DNA Bathrooms & Kitchen's initial response was to ask if we put something heavy in the cupboard). The sliding door to the toilet continually jams because of sloppy workmanship and not leaving enough of a gap in the cavity. The toilet macerator continually gives us trouble and have since discovered installing it in the wall cavity goes against the manufacturer's installation instructions. MDF instead of hard wood used for trims in a wet area?? DNA Bathrooms & Kitchens continually takes no responsibility for any mistakes and shifts blame on to the customer and is both aggressive and rude. Even stating that the door has a 3 month maintenance warranty so not his problem (even though he didn't install it with enough clearance to begin with as stated in my building inspection report). Good luck if you decide to use DNA Bathrooms but my advice would be to go with someone else and avoid any future issues.

I have absolutely no hesitation in recommending DNA Bathrooms. We completely replaced our outdated bathroom including structural changes and the results were amazing. Whilst you may well find a cheaper quote, Duncan and Sarah's professionalism and support made them an absolute pleasure to deal with and our bathroom renovation a painless and stress free process. Small design changes they suggested during the process only enhanced our finished product whilst Sarah's assistance and advice in relation to colors and fittings also contributed. Delivery ahead of time was just a bonus.
There is only one company we are calling when our ensuite needs doing - DNA Bathrooms!

We are very happy with the results from our ensuite renovation. It was completed very quickly and to a very high standard. Very easy to deal with and prompt to return emails/calls. Assistance in choosing product along the way was also very helpful. Would highly recommend and would use again.

I completely renovated my bathroom and separate toilet using DNA Bathrooms & Kitchens. I was really thrilled with the results – it looks amazing - and after a few weeks back using it, I can see how well everything was built – all the tiles are perfectly aligned and everything is solid.
Duncan and Sarah were terrific through all stages of the process. They listened to what I wanted and came back with a simple, elegant and functional design for the space. They provided helpful suggestions during the selection process, responded to all queries quickly, explained all aspects of the job as they went along and, unlike a number of places I used in the past, left the place spotless – as in shining. There were no surprises along the way from a cost perspective and their after sale service has been just as professional.
Their team of tradesmen did great work and everyone treated my place respectfully. I wouldn’t hesitate to use them again or recommend anyone else to use them.

I could not have been happier with my choice of DNA Bathrooms to renovate my period bathroom.
From the onset they helped me refine my design brief and throughout the build consulted me at key decision points to ensure I would be satisfied with the final product.
The builder Duncan and his wife Sarah are delightful to deal with, as were their team of other trades who all produced work of the highest standard.
In summary I would recommend DNA Bathrooms for their reliability, use of highly skilled trades and exceptional communication at all stages of the work.

Very professional! Prompt in meeting their commitments and met all time lines.They do what they say when they say they will do it. Much appreciated. Have very good, helpful and open lines of communication. Would fully recommend them.

(Totally renovated ensuite, bathroom and laundry.)The communication from DNA was always great - we knew what to expect and when to expect it. Any issues were resolved quickly and efficiently. Great family business to deal with, really happy with the result and confident about the high quality.

Christian and I have been back in our apartment for a week now and we are so happy. I just wanted to send you both an email to thank you hugely for what a fantastic job you have done. Our new kitchen and bathroom are just wonderful. They are even better than we were hoping. We can't wait to have our little baby here now! We especially would like to thank you for all the extra bits and pieces you did to make it look so professional and finished. We are very grateful. We would also like to thank you for getting everything done as quickly as possible and for keeping us so well informed about progress and next steps.

We used DNA to renovate our main bathroom a couple of years ago (a room we are still really happy with), and recently had them complete an ensuite and laundry renovation. We absolutely love the final outcome and found our experiences even more positive than last time, which we put down to having both Sarah and Duncan integrally involved in the process from start to finish. Sarah was fantastic at coordinating the supply of all the products, getting our inputs in a timely manner at key points and was always extremely responsive to all our queries. Duncan was also very available and technically knowledgeable, offering really good advice and prompt action to overcome all issues encountered.

We had a few companies come to quote the job, and DNA were the only company who offered a truly creative vision for what could be done and at a competitive price. We hadn't even realised a new ensuite would be possible before talking to DNA. They managed to keep a separate laundry for us with an adjoining toilet while adding a brand new ensuite to the adjacent bedroom, making fantastic use of space.

We really enjoyed all our interactions with them, in that they are not pushy sales people, are very professional, reliable and worked closely with us to make sure all the details of the job were correct. All the tradies used on the job were extremely polite and highly competent too (which was one of the main reasons we chose to use them a second time).

Last but not least, they completed the job 1 week earlier than scheduled, in the lead up to Christmas which made it extra impressive. We highly recommend them!

Thank you so much for the work you have done in the renovation of our kitchen. We are very happy and were impressed with how professional you were at every stage and how personalised your manner is. We shall not hesitate to recommend you to our friends and family.

We first met Duncan when he visited us to give us a quote. He made a few helpful suggestions at the early planning stages which helped with our decisions. Sarah then made the rest of the job very easy. They are both very experienced, with years in the industry and from doing their own homes, so have a wealth of knowledge about products, design and safety. All the craftspeople involved were professional, reliable and friendly. All steps in the process were transparent and incredibly, totally stress free. Duncan and Sarah treated our home with the care as if it was their own. Thanks very much indeed!
We are totally thrilled!

Many thanks to Sarah,Duncan and team for transforming our dated bathroom to a six star luxury hotel bathroom.DNA ticked all boxes as to timeliness,quality and professionalism.Most importantly all lines of communication were always open.All tradesmen were courteous,clean and respectful.We are now looking forward to complete our second bathroom soon with DNA.In addition as a result of our experience with our first bathroom we contracted DNA to renovate our second bathroom and powder room.The workmanship and attention to detail was excellent.In particular the waterproofing has two very thick applications and the floor required straightening .The end result is a resort five star luxury bathroom/powder room.Special mention to Rick who is a highly competent and diligent tradesman.Duncan and Sarah again were excellent to work with.The job was done on time!

Duncan, Sarah and their team have just completed major renovations to my bathroom, toilet, laundry, ensuite, kitchen and front entrance flooring and totally exceeded my expectations! Their standard of work is exceptionally high and they have been a pleasure to deal with. They did what they said they'd do (and a whole lot more) - arrived on time, kept me informed every step of the way and found solutions to all the inevitable, unexpected challenges. Their advice was great and reflects their extensive experience. What really stands out is the friendly, professional and flexible way they approached my renovations - when you go with DNA Bathrooms & Kitchens, you know you're in safe hands.

Our bathroom and laundry renovation was finished right on schedule. I cannot recommend DNA Bathrooms more, all emails were responded within 24 hours, Duncan managed the project really well and even when we decided on a custom made linen cupboard and laundry tough after the project started, Sarah and Duncan were able to get back to us with a quote and fixtures within a day. Duncan also checked with me on everything and was extremely patient with my endless questions! I would highly recommend DNA Bathrooms!

Approximate cost: $20000

The smallest room in the house but the most complex to renovate! We needed a complete bathroom renovation, chose DNA to do the job and were not disappointed. The project was very well managed by Duncan and Sarah who were always available by phone or email and prompt in responding to any questions/concerns we might have. Rob, who oversaw the actual site work, was great - his friendly manner and excellent trade skills easing a lot of the inevitable stress of any renovation. Every tradesperson employed by DNA - carpenter, plumber, tilers, painters, electrician - came on time, was polite and did their work well. We are very happy with the end result which was completed exactly on time. Having the bathroom professionally cleaned at the end of the project was an added bonus.

Approximate cost: $26,000

We had our old bathroom gutted and completely renovated from scratch by DNA Bathrooms in June. The project took 4 weeks and went without a hitch. All fittings, fixtures and workmanship were of excellent quality (and I'm fussy!) and our new bathroom looks fabulous! Everyone we liaised with - from Duncan who organised the initial quote, supplies & paperwork, Daniel who oversaw all the other tradies and daily work, the painters, plumber, tilers and electrician, to Sarah who patiently answered all my questions, followed up everything and ensured everything went smoothly - was so helpful and hardworking. Everyone working on our bathroom kept mess and disruption to a minimum and a cleaner was sent at project end so that our beautiful new bathroom was spotlessly clean and shiny. Costwise, DNA is mid-range, not the cheapest and not the most expensive - and excellent value. I would not hesitate to recommend or use DNA again.

We chose DNA Bathrooms to renovate our ensuite after reading WOMO reviews. We had previously renovated our main bathroom with another company and the experience was not a good one. Working with DNA Bathrooms was a totally different experience - Sarah, Duncan and the team were good communicators, the attention to detail and quality control were excellent, and any problems were sorted out quickly. We are very happy with our new bathroom. We highly recommend DNA Bathrooms.

Approximate cost: $30000

We chose DNA to remodel our ensuite after finding their website online. The organization of their company impressed us and after meeting with Duncan we knew that we had made a good choice. All of the people,Duncan, Sarah, Michelle, Rob, and the many other tradies who helped on this project, were professional, pleasant and caring. We were very happy with the care taken to keep our carpeting and house clean while tearing out tile and flooring.The whole experience was a good one. Our ensuite is exactly what we wanted. We would highly recommend DNA to anyone wanting a fantastic job of remodeling.

We first contacted DNA after viewing their bathroom website. Duncan proposed a design that took into account our special accessibility and safety requirements and in September 2013 the DNA team began the strip-out and renovation process. We were impressed by DNA's planning and execution of the project, and by the frequent updates from Rob and Sarah. The DNA team and all tradesmen were not only highly skilled but also punctual, reliable and considerate. We were delighted by the outcome and naturally turned to DNA again when the time came to renovate our kitchen in March 2014. This again involved a full strip-out and installation of a completely different design. It was a pleasure to welcome the same team of professionals into our home and they delivered to the same high standard. Rob, Daniel, Jamie, Duncan, Sarah and Rochelle, thanks for jobs well done. We highly recommend DNA Bathrooms & Kitchens.

Approximate cost: $60,000

DNA bathrooms converted two old (60s) rooms – one had a bath and one had shower, but neither could really be called bathrooms - into an ensuite and bathroom/laundry combined. The job involved removing asbestos, carpentry, plastering, painting, plumbing, tiling and electrical work. Two toilets and two showers were installed, along with a new hot water service and an essential power-board upgrade. Duncan and Sarah did a wonderful job designing, costing and coordinating all the work. They also organised the use of a portable bathroom, which made a huge difference. The project manager (Rob) and tradies were all highly skilled and professional in everything they did. The site was left tidy each day and the bathrooms were finished before time, with no hidden expenses. We are thrilled with the finished product and highly recommend DNA bathrooms to anyone.

Approximate cost: $40,000

We chose DNA for our kitchen, laundry and bathroom renovation primarily based on WOMO reviews and they certainly live up to their reputation. After always struggling to find good, reliable tradesmen we were nervous to start such a big project as new homeowners. DNA helped us feel much more comfortable and confident with the process from our very first meeting with Duncan. Their prompt communication and updates really help to make the process go smoothly. With any renovation, you would expect some bumps along the way and DNA did a great job to resolve any issues so that we were completely satisfied. Rob, our project manager, was exceptional. I highly recommend DNA and wouldn't hesitant to use them for future home upgrades.

Approximate cost: $60,000+

We are really happy with the bathroom renovation that DNA recently completed for us, which involved a complete strip out and renovation. We investigated using a range of companies, but opted to go with DNA because they came across as the most honest and reliable as well as the company that would be the most enjoyable to work with. We have no regrets in choosing DNA, and found that every tradesman to visit our home was very professional and a pleasure to deal with. We really appreciated being kept up to date of progress throughout the project, being granted the flexibility to make design adjustments along the way and the way that DNA quickly resolved all issues that arose during the renovation without any fuss or significant delay. We would happily work with them again in the future.

Approximate cost: $22,000

DNA Bathrooms and Kitchens renovated our bathroom, toilet, kitchen and laundry. They were very good about meeting us after hours given our difficult work schedules and promptly responded to all our questions. In particular I had concerns about the tiles we were to use, and they identified a fantastic solution to our concerns. The build was started on time and completed on time, with no unwarranted or surprise extra costs. DNA arranged a portable ensuite for us which was really appreciated, while also keeping us informed as the work progressed.
Thanks for the great job DNA, it's wonderful to have this project done after thinking about it for many years.

DNA Kitchens & Bathroom renovated our bathroom earlier this year (2013) so for us to get them back to do our kitchen and laundry was a no brainer!
DNA Kitchens & Bathroom have just completed a full renovation of our Kitchen and Laundry – they stripped out and fully renovated both our kitchen and laundry. As usual we got outstanding service from the DNA Kitchens & Bathroom staff. Big thank-you to Duncan; Steve; Sarah; Rob and Rochelle. I would like to say a special thank-you to Rob and Sarah for all their patience with all my queries.
We love our new kitchen and laundry and show it off to all who come to visit.

A Complete bathroom and toilet strip out, and fully renovated.
They made a fantastic job we are over the moon. thank you DNA Job very well done.

Approximate cost: $22,000.00

DNA Bathrooms came to renovate both the bathrooms in my home. They have just completed one, and the second one is due to finish in a few weeks. The service given by DNA Bathrooms is way beyond the expectations I had. They are very friendly and always strive to do their best. In the end they not only renovated my bathrooms, they fixed my hot water and my roof leak where I already had 3 plumbers try to fix! The thing that sets DNA Bathrooms apart from most for me is the way they deal with issues throughout the renovation - there's no blame, they just talk to you about how to resolve it and get you what you want, and they do it really efficiently. There are not many people in this industry I have dealt with that are like that!

Approximate cost: $45000