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DF IT Solutions Pty Ltd

4.9 43 reviews
Quality 4.9 Service 4.9 Value 4.8

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Awards

2017 Service Award 2017 Service Award
2016 Service Award 2016 Service Award
2015 Service Award 2015 Service Award
2014 Service Award 2014 Service Award
2013 Service Award 2013 Service Award

Reviews (43)

4.9
43 reviews
Excellent
37
Great
6
Average
0
Poor
0
Horrible
0
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VC
vanessa-c508 03 Oct 2019 2 reviews · 500 points

I dropped my sons computer in on a Monday to get the cracked screen replaced and it was ready 3 days later. Very pleased with the professional and efficient service received. Great local business. Highly recommended.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $460

RK
renaek865 19 Feb 2019 1 review · 400 points

Like others, I was very impressed with these two guys. They were very knowledgeable yet unassuming, which made me feel I could trust their advice, i.e. they were not pushy, just keen to find and fix the problem. Service was quick and not expensive. They quickly and simply fixed an issue another guy spend hours on (and charged for) - they just simply pulled out the battery at the back, and voila, one of the problems solved. They then rejigged my computer and had it back in just a few days, saving me from buying a new one. I will absolutely use them again, as I now trust their advice and expertise.

Quality
5/5
Service
5/5
Value
5/5
Reply from DF IT Solutions Pty Ltd 19 Feb 2019

Thank you very much for your feedback, we really appreciate it!
Feel free to contact us should you have any other computer related issues and we will be happy to help you.

TA
terrya460 16 Nov 2018 1 review · 400 points

I could not recommend Daniel more highly. He was very friendly and very knowledgeable. The service was very prompt and extremely efficient. Thank you very much Daniel.

Quality
5/5
Service
5/5
Value
5/5
MC
mitchellc498 24 Oct 2018 1 review · 400 points

Quick friendly service, very knowledgeable about products and services.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $180

WP
wendyp637 27 Feb 2018 1 review · 600 points

Daniel and Michael found a solution where others couldn't and it was very affordable. They are very knowledgeable and they care. I wouldn't go elsewhere.

Quality
5/5
Service
5/5
Value
5/5
MS
michelles954 02 Sep 2017 1 review · 400 points

Went in to check laptop screen blacking out occasionally. Daniel was very knowledgable & suggested it was the touch pad giving the issue, & he turned it off & the problem did not occur anymore. I expected to be charged for his knowledge & service, however, it was free of charge! Definitely recommended!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $0

BA
burneta 21 Jul 2017 1 review · 400 points

For some computer companies, calling customers and giving them an update is a big hassle, not for these guys, i asked them to please keep updating me whats going on, and they came to the party, always calling me, updating me what was happening and what needs to be replaced, fixed or needs to be done.
Got a SSD 850 pro plus fan complete clean and tune up for a very reasonable price.
Thank you very much for your service, very attentive
Absolutely outstanding service. please keep this up and i'll definitely be a returning customer.

Quality
5/5
Service
5/5
Value
5/5
RS
ryobananas 13 Jul 2017 1 review · 400 points

Thank you so much for your swift response and attentive care to repairing my PC. I am thoroughly satisfied with my experience and would highly recommend these guys to anyone looking to get their PC repaired!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $160

GL
georgiel970 04 May 2017 1 review · 400 points

Knowledgable, thorough and was ready the next day, good rates and friendly service. Definitely recommend.

Quality
5/5
Service
5/5
Value
5/5
ST
silket 30 Apr 2017 1 review · 400 points

Very happy with the service. Daniel replaced a noisy fan, got rid of the dust inside the PC and cleaned superfluous programs from the disk. My computer is now quiet, faster, sparkly clean and has more free disk space.
Very experienced, professional and friendly.

Quality
5/5
Service
5/5
Value
5/5
KB
Karina_B #1 in Lysterfield VIC 25 Jan 2017 6 reviews · 800 points

Drove from Mount Evelyn due to the reviews. Glad I did. Quick, very well priced, seamless. They know their stuff. Computer wouldn't start due to bad sectors on the hard drive, they reformatted windows, tweaked the BIOS and replaced the drive, all at a very fair price. Thanks again, I'll use your services again for sure.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $229

DM
dougm991 24 Jan 2017 1 review · 400 points

Easy and helpful advice for a computer novice. The guys here couldn't have been more helpful in explaining and sorting out my computer issues. This was my first experience here, and would recommend them highly to anyone.

Quality
4/5
Service
4/5
Value
4/5
DH
e3f99927 18 Jan 2017 1 review · 400 points

Daniel was on time for our home appointment & was good value in fixing several system & software problems & suggested alternatives for future hardware action. Would heartily recommend Daniel....

Quality
4/5
Service
4/5
Value
4/5
JS
jeannies183 22 Dec 2016 1 review · 400 points

Daniel and Michael are wonderful, professional and great value for money. So glad I found them. Would wholeheartedly recommend them to anyone in need of IT help.

Quality
5/5
Service
5/5
Value
5/5
RD
richardd843 06 Dec 2016 1 review · 400 points

Prompt on time serice call to my home same day. Very thorough repair with offer of come back if there are any more issues. Good value - $165 for 1 hour 15 minutes visit.

Quality
4/5
Service
4/5
Value
4/5

Approximate cost: $165

HP
helenp35 #6238 in 28 Oct 2016 2 reviews · 600 points

Daniel installed a new SSD Drive onto my computer and did a fresh install of all my systems and files.
The task was done in a very professional manner and he completed the job to my satisfaction by explaining any concerns I had about new programs and software.

Quality
5/5
Service
5/5
Value
5/5
JB
jackb68 01 Sep 2016 1 review · 400 points

I went to Daniel with my i-pad. It closed down. He repaired it within a few hours and was very honest and reasonably priced.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $65.0

BC
barryc915 11 Aug 2016 1 review · 400 points

Daniel solved several problems that had been bugging me for weeks - and explained what he'd done in a way I could understand. I will be calling on him regularly to keep all my computers running efficiently.

Quality
5/5
Service
5/5
Value
5/5
JH
jessieh985 19 Jul 2016 1 review · 400 points

Very helpful, and great service. I was on the road and needed something printed urgently, this wasn't at all an issue and they were very happy to help me.

Quality
5/5
Service
5/5
Value
5/5
NA
Nanno 13 Jul 2016 1 review · 400 points

For knowing nothing about this business, I was very happy with DF IT Solutions. Daniel kept me informed, and did the work that he said he was going to promptly. I'll be going back for sure.

Quality
5/5
Service
5/5
Value
5/5
EF
eimearf 20 May 2016 1 review · 400 points

These guys were very prompt, knowledgeable and polite to work with. When my laptop began to malfunction again after Daniel had checked it out he took it back into the shop free of charge and problem solved with it. I am a very happy customer and have no issue recommending this company.

Quality
4/5
Service
4/5
Value
4/5

Approximate cost: $120

Reply from DF IT Solutions Pty Ltd 20 May 2016

Thank you very much Eimear for your feedback! Your laptop screen repair was interesting one and we are happy we managed to solve the mystery :)

AH
alistairh100 28 Apr 2016 1 review · 400 points

DF IT provided me with prompt, efficient and expert service. Removed the malware from my laptop.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $219

Reply from DF IT Solutions Pty Ltd 20 May 2016

Thank you for your feedback! Virus and Popups removal is one of our many services we provide in our workshop. If you will have any other computer related issues, don't hesitate to contact us.

LS
lesleys917 24 Feb 2016 1 review · 400 points

Very happy with the service ..can recommend this business

Daniel upgraded my computer with friendly service

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $100

Reply from DF IT Solutions Pty Ltd 20 May 2016

Thank you for your review. Our shop is equipped with the latest computer hardware and software and we are able to upgrade almost any device in house. Feel free to call us and we will be happy to assist you with all of your computer repairs and upgrades enquires.

SS
sarahs393 04 Feb 2016 1 review · 600 points

Daniel from DF IT Solutions is so professional and knowledgeable when it comes to computers. He is my go to man when I have any problems. He took the time to sort out my computer whilst he was in the middle of moving stores. I highly recommend DF IT Solutions for anything technical!

Quality
5/5
Service
5/5
Value
5/5
FW
frankw2 #23 in South Yarra VIC 04 Dec 2015 7 reviews · 1200 points

Fast efficient same day service. Daniel is a good guy and knows what he is doing. Good. !!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $213

Reply from DF IT Solutions Pty Ltd 07 Dec 2015

Thank you very much for your positive review! I was happy to help you with your cable management task and your network printer setup.
Feel free to contact me or our team for any other computer related issues.

JY
jerryy 08 Nov 2015 1 review · 600 points

Smart, professional and polite. Daniel helped me troubleshoot a tricky component failure systematically and resourcefully. He left no stones unturned and was efficient throughout. I would highly recommend his services to anyone.

Quality
5/5
Service
5/5
Value
5/5
Reply from DF IT Solutions Pty Ltd 09 Nov 2015

Thank you very much Jerry! I won't rest until I find the solution and the same applies to all of our technicians! We specialise in computer repairs and troubleshooting so feel free to contact us with any computer related issues and we will be happy to help!

SJ
sherallej 21 Oct 2015 1 review · 600 points

I think Daniel is great polite on time he has fixed my computer twice now nothing is to much trouble would and have recommended him

Quality
5/5
Service
5/5
Value
5/5
SS
sarahs447 07 Oct 2015 1 review · 600 points

I have been dealing with Daniel from DF IT Solutions, I can call him any time and he is always happy to help me with my problem. He is a very knowledgeable man when it comes to computers and internet. I would highly recommend using DT IT Solutions.

Quality
5/5
Service
5/5
Value
5/5
CW
carmelw2 #4 in Springvale South VIC 19 Sep 2015 2 reviews · 1000 points

This is the third time I have used DF IT Solutions, and I couldn't be happier. Daniel knows what he is talking about and is very reasonable in his pricing, which is very important to me as I'm a pensioner. He fixed our computer to a great standard and was extremely prompt with delivering it back to us and reconnecting all the lines. I can't recommend him highly enough. Thanks Daniel again for such a great job.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $440

RD
ritad347 09 May 2015 1 review · 400 points

We were fortunate to find Daniel, a real gem. We moved to new premises and I was dreading having to reconnect everything. Daniel arrived and helped us with our relocation - networking of our pc's, printers, email, etc. He even set it up that I can login and work on all our programs from home. Brilliant!

He was a total professional and it was done with no problems whatsoever. What I was dreading was the easiest item of move.

I would have no hesitation in recommending him to anyone.

Quality
5/5
Service
5/5
Value
5/5
Reply from DF IT Solutions Pty Ltd 09 May 2015

We know how stressful it can be to move a business office. Luckily that's one of our speciality and we are always happy to help setting up business IT infrastructure. Thanks for your feedback

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