Data Detect Pty Ltd

5.0 9 reviews
Quality 5.0 Service 5.0 Value 5.0
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Reviews (9)

5.0
9 reviews
Excellent
9
Great
0
Average
0
Poor
0
Horrible
0
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Jcmcdowall 27 Jul 2012

I have never thought this could have happened to me, but when I realised I had definitely lost my data on a faulty hard drive I was really caught off guard. I did not really know who was I going to turn to for help. I didn't know if there was hope to get my data back with the disk in such a bad state. All you would want is somebody trustworthy and capable to help you dealing with a problem like this without needing to worry of anything else but your data. Thankfully I got lucky and found Data Detect. I contacted them on a Monday evening, I was called back Tuesday morning. The engineering was extremely courteous, they quoted precisely the worst case scenario for the type of service I needed and explained everything they could do in order to attempt the recovery. By Wednesday I already knew my data could be saved. They kept me updated of every step they made and eventually even managed to recover the entire content of the disk. I work in IT myself and I wish I could be dealing with this level of professionalism every time. I highly recommend this company.

Quality
5/5
Service
5/5
Value
5/5
Jcmcdowall 27 Jul 2012

I have never thought this could have happened to me, but when I realised I had definitely lost my data on a faulty hard drive I was really caught off guard. I did not really know who was I going to turn to for help. I didn't know if there was hope to get my data back with the disk in such a bad state. All you would want is somebody trustworthy and capable to help you dealing with a problem like this without needing to worry of anything else but your data. Thankfully I got lucky and found Data Detect. I contacted them on a Monday evening, I was called back Tuesday morning. The engineering was extremely courteous, they quoted precisely the worst case scenario for the type of service I needed and explained everything they could do in order to attempt the recovery. By Wednesday I already knew my data could be saved. They kept me updated of every step they made and eventually even managed to recover the entire content of the disk. I work in IT myself and I wish I could be dealing with this level of professionalism every time. I highly recommend this company.

Quality
5/5
Service
5/5
Value
5/5
emmajh 23 Dec 2011

Great, prompt service. Data Detect recovered all of my photos after my hard drive and back-up drive both crashed. The photos of your children being born and their first few years are priceless - I really can't thank you both enough. I will definitely recommend you. Emma

Quality
5/5
Service
5/5
Value
5/5
emmajh 23 Dec 2011

Great, prompt service. Data Detect recovered all of my photos after my hard drive and back-up drive both crashed. The photos of your children being born and their first few years are priceless - I really can't thank you both enough. I will definitely recommend you. Emma

Quality
5/5
Service
5/5
Value
5/5
George Sinemoglou 01 Dec 2011

Had a raid 5 config fail last week and was not that confident of getting data off these disks. Searched for data recover in google and Data Detect was the first data recovery company I contacted. From there I found Ernie and his team to be very professional. They kept me up to date with any progress with the recovery and gave me a percentage for success. Data Detect recovered 100% of the data we needed and there was 2 failing disks within this raid5. I find this pretty amazing so thanks Ernie and Co. I recommend Data Detect for any data recovery even if you think all is lost.

Quality
5/5
Service
5/5
Value
5/5
George Sinemoglou 01 Dec 2011

Had a raid 5 config fail last week and was not that confident of getting data off these disks. Searched for data recover in google and Data Detect was the first data recovery company I contacted. From there I found Ernie and his team to be very professional. They kept me up to date with any progress with the recovery and gave me a percentage for success. Data Detect recovered 100% of the data we needed and there was 2 failing disks within this raid5. I find this pretty amazing so thanks Ernie and Co. I recommend Data Detect for any data recovery even if you think all is lost.

Quality
5/5
Service
5/5
Value
5/5
WVL 20 Jul 2011

A high level of technical competence, coupled with brilliant communication and friendly service. I suspect maybe a little pricey, but with the results they got for me (recovered nearly all my data on a seriously damaged drive) I'm not complaining, it was $ well spent! I would highly recommend this company to any unfortunate soul in the midst of a data-loss melt-down.

Quality
5/5
Service
5/5
Value
5/5
WVL 20 Jul 2011

A high level of technical competence, coupled with brilliant communication and friendly service. I suspect maybe a little pricey, but with the results they got for me (recovered nearly all my data on a seriously damaged drive) I'm not complaining, it was $ well spent! I would highly recommend this company to any unfortunate soul in the midst of a data-loss melt-down.

Quality
5/5
Service
5/5
Value
5/5
matlock48 19 Jul 2011

For many years now I have been telling family, friends, business associates how important it is to back up, needless to say I didn't practice what I preached and lost my 250G external drive which contained all the photos, etc. that were precious to me. After getting a quote from a competitor equal to a good second hand car or an overseas holiday I fortunately found Datadetect. Ernie managed to recover ALL of my info; this was done in an efficient, professional, friendly manner at a reasonable price. I would have no hesitation in recommending the services of Datadect to anyone. Many thanks and warm regards, John

Quality
5/5
Service
5/5
Value
5/5

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