Concept Dental

check icon 4.8 (46)

Business details

Opening hours

Monday:

8am - 5pm

Tuesday:

8am - 5pm

Wednesday:

8am - 5pm

Thursday:

8am - 5pm

Friday:

8am - 4pm

Saturday:

8am - 12pm

Sunday:

CLOSED

Public Holidays:

CLOSED

Business Owners

Want more customers? The first step to success is creating a free listing.

Get a professional looking profile with access to leads in our leads marketplace. You can also improve your local search visibility through Growth+

See how Growth+ works

List your business for free

Service awards

Reviews for Concept Dental (46)

Write a review
4.8
46 reviews
5 star icon
42
4 star icon
2
3 star icon
0
2 star icon
0
1 star icon
2
Service Rating
4.8
Quality Rating
4.8
Value Rating
4.8
cazn684
1 review · 600 points
verified email - 19 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Professional,personable and informative staff [redacted clinical content]. After care was immediate and comprehensive. The Mrs. is rapt! Fantastic and professional service all round!

latoya-r
1 review · 400 points
18 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Service was excellent and very informative, very friendly welcoming staff throughout and sally is just A+

verified email - 21 Feb 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Unfortunately use young dentists with poor communication skills, constantly pushing expensive implants as options over less expensive procedures. Not trustworthy

dr-caesia-b 02 Mar 2017

We appreciate all feedback from our patients and are extremely disappointed you had an experience you felt was not positive. We do everything in our power to make every one of our patients feel valued and provide them with a variety of treatment options to suit every budget., whilst our dentists strive to treat and educate their patients to the very highest standard . Our apologies that you did not feel this way, but we wish you all the best.

verified email - 27 Dec 2016
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I found the reception staff to be friendly however, please check your account before payment as on my first visit I was charged for a service I did not receive. The communication skills regarding procedures is poor and I will not be attending this practise in the future.

dr-caesia-b 25 Jan 2017

Thank you for your honest review. We have been closed over the Christmas break and would love to address your concern but are unable to identify you. If you wish to contact us we would be more than happy to look into this matter further for you as we strive to offer excellent service at all times. We look forward to hearing from you.

tarshr
1 review · 400 points
07 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a great experience with Sally.
She is very friendly and she explained everything in detail so I was able to understand.
I loved that she also went through the treatment plan/prices before we even began with my procedure.
Also one of the easiest dental visits I've ever had. She made me feel very comfortable the whole time.

Approximate cost: $450

gary-l
1 review · 600 points
verified email - 07 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Concept Dental are true professionals, from the moment you walk in you're treated with genuine care & respect.

My entire experience after several visits was outstanding!

Thank you very much Concept Dental, and especially to Bob who did my work and produced a fantastic result. ;=)

Approximate cost: $2200

dorothys834
1 review · 600 points
verified email - 20 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From our first visit where we had [redacted due to breach of AHPRA guidelines] oral examination we have been treated like family friends. All the staff are very caring and friendly and the dentists themselves are [redacted due to breach of AHPRA guidelines]. I can highly recommend this dental practice.

timothy-a
1 review · 400 points
19 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was amazed with my first visit with Concept Dental, all of the staff were extremely caring and thoughtful. This business offers services that are handled extremely professionally. Having been to many dentists throughout my life, I would definitely have to rank this #1 in quality and value of service!
I would definitely recommend a visit

claudian811
1 review · 400 points
19 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Very friendly clinic from the moment i step in and say goodbye. My dentist is always on time and that is very important to me. I have definitely recommended Concept Dental clinic to the rest of my family and friends and they have made their way over and are happy with the results.

marians440
1 review · 600 points
verified email - 19 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

wow i was extremely impressed with everyone who works here they make you feel welcome and very relaxed, I'm a so tense when visiting the dentist but here all was calm and great, i have a few nerves for the work i need done but know all be fantastic
would reccomend concept dental

carolr516
1 review · 400 points
19 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Carla was wonderful, she was kind and considerate throughout the process. Highly recommend to all my friends.

ericf142
1 review · 600 points
verified email - 31 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very accommodating at very short notice. Care taken excellent, will definitely be making Concept my dentist for the future.

dr-caesia-b 01 Aug 2016

Thank you so much for your lovely review. We always try to give patients the best experience possible.

austina
1 review · 400 points
16 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent, friendly,economical and efficient service. I was greatly satisfied with the service .

dr-caesia-b 18 Jul 2016

Thank you so much for your lovely review. We strive always to provide excellent service.

megan-f
1 review · 600 points
verified email - 11 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From initial contact to make an appointment, through registration and consult, I found the staff to be friendly, professional and caring. If this is the quality of service, I think our association will be a long and happy one!

natashal99
1 review · 400 points
10 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff are lovely and are happy to help you out, what ever the reason may be and the service is great. I would highly recommend Concept Dental to everyone.

emilym348
1 review · 400 points
18 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Such lovely, caring and professional staff. So happy I found Concept Dental and shall be attending here from now on and recommending to family and friends.

dr-caesia-b 20 Jun 2016

Thank you so much for your excellent review. We always strive to give our patients the best dental experience we can.

adamt717
1 review · 600 points
verified email - 14 Jun 2016
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Good service and very friendly to help you whatever the reason, and its cheaper than other dentists.

dr-caesia-b 20 Jun 2016

Thank you for your review, and we hope to be able to offer you excellent service when next we see you in the practice.

kirrab190
1 review · 400 points
14 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Definately recommend great service

izakc
1 review · 400 points
03 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I feel that I had the dentist's focused attention when I explained my situation. I have been heard and have full confidence that a meaningful strategy will be followed to rectify the numerous dental problems I have. I surely will recommend Concept Dental to every person I can.

dr-caesia-b 08 Jun 2016

Thank you sincerely for your review of our practice. We strive to always achieve the best outcome for every patient , and look forward to seeing you again.

johnf917
1 review · 600 points
verified email - 17 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I presented with an emergency, a very painful broken tooth, wobbling on it's fractured moorings and constantly bumping into other teeth, and my tongue.
I was given the first available appointment, and then a rapid but careful removal of the tooth. This was followed by a very difficult and painstaking session of more than an hour, with two extremely competent and determined professionals ultimately triumphing in removing the stubborn root remnant. I was impressed with the resourceful manner in which this was achieved, and have had no discomfort since, despite several stitches. I have a follow-up appointment next Monday, and moreover received a follow-up inquiry the morning after the extraction, just to make sure I was OK!
I am impressed with this team. Thank you Drs carla Rocha and Hezel Cohen.

Sincerely,

John Ford

tomw514
1 review · 600 points
verified email - 11 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Seen quickly, problem solved. Very good professional service with Follow up to ensure all ok. Recommended.

ktime2009c
1 review · 400 points
08 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My 3yo had a minor emergency and we were seen immediately. Everyone was so genuinely kind and compassionate. Concept dental will be our family dental clinic from now on. They're exceptional.

dr-caesia-b 11 May 2016

Thank you so much for your kind review . It is very much appreciated as we always endeavour to provide a personalised and excellent service.

06 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Concept Dental has looked after my dental health for over 10 years. From the receptionists to the dental hygienists and the dentists, I have always experienced professional friendly service. Recently, Michelle the dental hygienist was very thorough and kindly recommended some preventative work which was undertaken by Dr Beech. Dr Beech explained every step of the procedure to me and even gave me choices on how we could proceed. I have no hesitation in recommending the Concept Dental team.

dr-caesia-b 09 May 2016

Thank you for your lovely review Vanessa. We constantly strive to achieve the very best outcome we can for all our patients and are thrilled you have been happy with our service.

johanm741
1 review · 400 points
04 May 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly service from reception to the chair and beyond. Professional service and not the over-injected fast paced treatment I experienced elsewhere.

dr-caesia-b 09 May 2016

Thank you so much for your review. We try to provide personalised service and excellent care to all our patients in a friendly and relaxed environment.

anona621
1 review · 400 points
16 Apr 2016
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

First initial consultation was fantastic. Great people. Friendly place. Professional. Will be a returning customer.

willemn
1 review · 400 points
13 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly service , excellent work. The dentist did not keep me waiting and gave me good advice.

Approximate cost: $250

toddo
1 review · 400 points
24 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The difference from my so called good dentist compared to Concept Dental is absolutely huge . From the ladies at reception through to the dentists nothing is left out . Fantastic services and follow up procedures make this business outstanding . I wish I had found this place sooner.

dr-caesia-b 30 Mar 2016

A very big thankyou for your wonderful review from all the Concept Staff. We greatly appreciate that our hard work does not go unnoticed!

tony-markham462
1 review · 400 points
12 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been to cheaper no out of pocket expenses with HCF and the Greenwood based dentist was a waste of my time not to mention 3rd rate service. Concept Dental was worth the extra kms to get to. 1st a very professional and friendly organisation, 2nd their Dental Hygienist was excellent was the best clean i have ever had, 3rd Dentist was also very good and lastly as for pricing you get what you pay for, I am happy with the costings and service and will be returning to Concept in the future.

dr-caesia-b 14 Mar 2016

Thank you Mr Markham for your glowing review. We are always striving for excellence within the practice and love seeing new patients who appreciate what we do. Our hygienists are all very experienced and particularly dedicated. We are very happy you enjoyed your first experience with us, and look forward to seeing you again.

23 Jan 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was a first time customer today with a broken tooth. Not only did they add a spot for me after hours but they were so lovely and caring. I would highly recommend!!

09 Dec 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Concept Dental is best Dentist Surgery I have ever been too! I have been coming here for a number of years and the service is incredible every time. The staff are friendly and provide a fantastic service and my teeth have never been so good.