Andrew's Airport Parking

Every single staff member I spoke to was polite and helpful. David the driver went above and beyond to assist me. They were all cheerful and happy... even at 4am! Will definitely be using them again.

Spot on every time good customer service,wonderful drivers and always happy

Have been using Andrews Airport Parking for years every time we fly!
Lovely staff, exceptional service and a trustworthy business that can safely look after my car when i am away :)))

Very efficient and friendly service.

We used Andrews for a week when we recently flew to Norfolk. Very efficient, professional personnel and it is great to know that not only is your vehicle safe, it was cleaned inside as organised. Shuttle service is great.

Just used Andrew's Airport Parking to drop off my car and go to the Brisbane Airport. The entire experience exceeded my expectations. Chantel checked us in quickly and we were on our way. Our driver Tony was extremely friendly and helpful. I would definitely recommend Andrew's Airport Parking for anyone flying out of the Brisbane airport.

Drivers are always friendly and good service by all as long as you phone ahead to be picked up and notify them of when you are arriving too so they can get your car out.

really worth while, a big must when travelling

Highly recommend Andrews Airport Parking - I use them every time I travel. The staff are very efficient, friendly, polite and always friendly. Pickup and drop off to the airport always timely.

I use Andrew's Airport Parking every time I travel. The service is convenient, it is close to the airport and it takes the stress out of travelling.
The staff are always friendly and the booking process can either be done online, or over the phone.
The shuttle bus drivers are always great and friendly and you can be dropped at Domestic, or the international airport terminal. You are then picked up on your return at a designated area and it is made really easy. It is quick, efficient and I don't know why everyone wouldn't use this service
You can leave your car with Andrew's in either undercover, or outside and you can even have you car serviced and cleaned while you are away. Such an amazing service
I cannot recommend this service enough and I use Andrew's very often. Don't bother parking anywhere else other than Andrew's airport parking.

Friendly service and convenient pickup and delivery even during peak periods. Door to door service with cleaning services available

Highly recommend this service. Used for the first time and they were perfect. Helpful, friendly and easy to use. Very prompt service!

Approximate cost: $97

Have used this service numerous times since they opened, over 10 years now, and cannot fault the efficient service, the friendliness of the drivers as well as the reception staff, makes the travelling experience all the more enjoyable. The fees are reasonable and a big should out to Les our most recent driver, nice to smile so early in the morning after 10hours flying time.

Highly recommend this service, used on numerous occasions and never failed to deliver on 100% customer satisfaction. And a shout out to Les our driver to and from the terminal, give that man a pay rise. Awesome service very outgoing and always gave us a warm welcome with a warm smile which is genuine.

Sharon makes working to work and coming home fun and easy. Parking here is all ways fun and easy and never any problems.

The only place we use.
Super friendly check in staff, friendly and safe drivers.
No fuss easy booking.
Good rates

Great service, friendly staff. Fast checkin, fast checkout, prompt drop off to airport and prompt pick up from airport.

Paid $4204.00 for nearly 2 years undercover parking.Found my vehicle parked outside covered in grime,scratches and chips to paintwork.One battery clamp had melted and that battery was fried..If an incident happens and the staff member does not report it.Magic,it never happened and the review of the CCTV always shows it never happened.No responsibility,accountability or liability. No good.When a staff member eventually got back to me after I complained,I was told that on the day that I collected my vehicle,their till was short $1000 and as I was the highest cash payment of the day,the $1000 shortfall was because I had under paid. Staff member was told to choose his next words wisely and I angrily asked him if he was accusing me of being dishonest and he said he wasnt, it was just that the staff member I handed the money to must have miscounted,to which I replied that I would certainly know if I handed over $4000 or $3000 and if he would have me believe that their staff can not count to 4. No staff member had reported the melted battery clamp or the fact that the negative leads from both batteries had been disconnected
meaning that they were not at fault.Both my batteries were less than 3 years old and when tested the same day,one was fine and the battery with the melted clamp was completely useless,which cost me another $170 for a new battery.The fact that it would have been impossible for me to deliver my vehicle into their dubious care carried no weight at all. I further asked this staff member if it was normal practice to mistreat other customers vehicles while attempting to start mine i..e. trying to jump start mine using a 4 cyl RAV4 ,a landrover(both of which I said would not be enough,) and then a customers near new Sahara or VX Landcruiser with the twin turbo diesel V8, and bhy mistreat I mean revving these vehicle to their limit continuously after a cold start (6 to 7am).I told the staff member that I thought it pertinent to record the rego numbers of these vehicles and hev then challenged me and asked me for them.I asked him why and he said so he could identify the staff involved.As he,the supervisor was there at the time, I described the staff member as "the young fella that cant speak English very well", and I was then chastised as I am not allowed to say such a thing. This was a supervisor, apparently well trained according to the company blurb listened to whilst on hold. That was as much as I could take,after all,everything was my fault,according to them. To clarify,I was aware the day before that my final payment was $3960 and As I had rang them in May 2014 and told I could not pay over the phone, I thought it best to have cash.I did receive my $40 in change after I handed over the $4000 and I am still very angry over the accusation. Never will I park there again and if other people have no choice,I suggest getting a Supreme Court Justice or two to thoroughly inspect and record on video,the condition of their vehicle,just before they hand over the keys.If a staff member does not report an incident, magic, it never happened.The customer is never right.

Approximate cost: $5000

I left my car there for 7 days, I booked it in for a detail as a treat.. Yes it certainly was a surprise not so much a treat my car is now covered in swirling scratches NICE!! Andrews parking have been skirting this issue for two weeks, with no end in site. I Guess I am WARNING other people do not park there believe the reviews there is two other cars at the panel beaters I am using that also parked at Andrew's with the same grief and the same non responsive attitude from Andrew's. They like to take the money but their service is pathetic.

We had a great experience at Andrew's Airport Parking. Me and my girlfriend decided to road trip to Brisbane to fly out to Darwin. A friend told me to park at Andrew's because he had a carefree parking stay with them, so we thought we'd try them as well and I'm glad we did. Not only did they look after my car while we were away, they also suggested a great place for us to say the night before we dropped off my car and the night we collected my car. They defiantly live up to their saying of Good old fashion service. They have a professional, efficient service and i felt confident to leave my pride and joy with them. We had a fantastic time on our holiday knowing that Andrews was looking after my car! A 5 star service.

I parked my car with them this week while out of town on business. Quick, efficient drop off and transfer to the terminal and they were at the terminal within 10 minutes of my call to notify them of my return. Very friendly staff and good value, too

Approximate cost: $14 p/day

We have used Andrews quite a few times and would not go elsewhere. Booking on the net is so easy especially when you have booked before. Service to the airport is quick and drivers help to load your luggage. Quick phone call when arriving back and friendly driver is there in notime at all. Reasonable priced

Approximate cost: $10 -$14 a day.

My husband and I have been members of Andrew's Airport Parking for approximately 3 years - that is until today. We will no longer use Andrews given their response to our complaint. We left our almost new car (Toyota Prada) for a week undercover at Andrews. When we picked it up the driver's side mirror had been damaged. It appeared to us that someone had walked into it (damaging the electronics within it). We know with 100% certainty that there was nothing wrong with it when we dropped the car off. We rang them immediately when we arrived home to tell them. They said they would review all the CCTV footage and get back to us. We were told by Toyota that it would cost $2,199 to replace as it could not be repaired.
We called 4 times and emailed once over the course of 9 days. Today when we called for the 4th time we were told by the manager that all the CCTV footage had been reviewed and there was no evidence that any damage had been done to the car whilst it was at Andrews. We do not accept their finding. If they had been honest and admitted their mistake - we would have remained members. It is their lack of honesty and failure to take responsibility that has caused us to withdraw our support of Andrew's Airport Parking.
We will be going elsewhere from now on.

Approximate cost: $2,199

When ever I travel with my mum - who is from the Sunshine Coast - we always use Andrew's Airport Parking. The staff are lovely and they offer a great service with reasonable prices. We have used other airport parking/.shuttle services but have found these guys to have the best services and prices.

Have used these guys many times, its great you drop the car off they take you to the door at the airport, call when you come back and someone comes promptly to collect you. Cheaper than parking at the airport.

We left our car at andrews when we went on holidays just before xmas, they were fantastic, included in the price is a trip by shuttle bus to the airport and you give them a ring when you get back and they will come and pick you up, great service. The drivers both ways were great, they lifted our heavy luggage in and out for us, they chatted all the way there and back too. I cant remember exactly how much they charged but it was cheaper than paying for four people to get a shuttle service from the sunshine coast and back and was much easier than catching the train, we did get lost trying to get there as we dont have sat nav and hadnt been there before, so we rang them and they even stayed on the phone and gave us direction.

Very well priced off-site airport parking, only 10 minutes drive from Brisbane Airport. Free shuttle bus to and from airport.
Very friendly staff. Great value for money.

Approximate cost: $30

We've used them twice - once for a 5 week trip and once for a 2 week trip. Both times we were very satisfied. The second time we also had the car clean done for an additional $40 and it was a good job. The shuttle service to / from the airport is fast and efficient. All good!