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"Attentive service, always on time and easy to deal with. Have used Stephens for nearly 10 years now."
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Best New Chum pest control near you
Word of Mouth pest control in New Chum receive an average rating of 4.9 based off 79 reviews.
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"I thought my lounge needed to be replaced, but after a thorough clean it is good for another year and i'm off on..."
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"This service is conveniently organised within a short space of time from contact. I have them out every year. The..."
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"these guys were great in providing an all round pest control service for us. It wasn't too hard to make a booking,..."
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"Top service. Fast response. Professional, polite and knowledgeable bloke that was very thorough treating the inside..."
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"They impressed with their workmanship, friendliness and thoughtful manner in doing pest control and termite..."
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"Great customer service very friendly and professional.Excellent service i no longer have a pest problem.Will use for..."
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"Got termite protection. Chris came out FOC to evaluate what would be best for our place. Spent ages talking to me,..."
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"Aim Pest Solutions was polite, prompt and precise."
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"These guys did my pest control a year or so ago, they were through with there work and was quick to. I haven't had..."
Market Intelligence
New Chum pest control reviews and ratings
Data-driven insights based on 79 customer reviews collected between 2010 and 2026, and 1 trust signal responses
New Chum is one of the more affordable areas for pest control — 27% below the Queensland average. 19 pest control service the area with 79 customer reviews.
Timing & availability
Review patterns in New Chum suggest pest control demand runs hottest in February and coolest in November — if your timing is flexible, booking outside peak can shorten the wait.
Reviews & ratings
Local pest control ratings have trended down from 4.8/5 (2010) to 4.4/5 (2026) — worth asking prospective providers what's changed. At 5.6 pest control reviews a year — 40% above the Queensland average — New Chum collects more feedback per year than typical for the state.
Going rates
Based on customer-reported pricing on Word of Mouth, prices have risen 76% since 2014 (from $125 to $220 median), averaging 15.2% per year.
Based on 79 customer reviews collected on Word of Mouth between 2010–2026.
Pest Control reviews & ratings over time — New Chum area
See the figures behind this chart
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2010 | 4 | 4.8 | no prices reported |
| 2011 | 3 | 4.7 | no prices reported |
| 2012 | 2 | 5.0 | no prices reported |
| 2014 | 6 | 5.0 | $125 |
| 2015 | 3 | 4.7 | no prices reported |
| 2016 | 4 | 4.5 | no prices reported |
| 2017 | 1 | 5.0 | $120 |
| 2018 | 2 | 5.0 | no prices reported |
| 2019 | 5 | 5.0 | $220 |
| 2020 | 1 | 1.0 | no prices reported |
| 2023 | 33 | 5.0 | no prices reported |
| 2024 | 8 | 5.0 | no prices reported |
| 2025 | 5 | 5.0 | no prices reported |
| 2026 | 2 | 5.0 | no prices reported |
Based on Word of Mouth reviews 2010–2026
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well New Chum is served for pest controls, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
What you can check before you call
Licences, where they’ve got them
Trade licences shown on the listing when the business has supplied them, with the licence number.
What other customers paid
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Reviews going back to 2007
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
More pest control near you
Pest control in New Chum — FAQs
What time of year does pest control demand peak in New Chum?
Based on historical review patterns on Word of Mouth, pest control demand in New Chum tends to peak in February and is quietest in November. Booking during quieter months may mean more providers available and faster response times.
How can I tell if a pest control in New Chum is worth hiring?
Start by comparing reviews from real customers — New Chum has 79 pest control reviews on Word of Mouth. Stephens Pest Control (2025), Instant Pest Solutions (2019) and Tru Blue Carpet Cleaning (2014) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
What is the average pest control rating in New Chum?
Pest control in New Chum have an average rating of 4.9 out of 5 stars, based on 79 customer reviews on Word of Mouth. This is above the Queensland average of 4.77 stars.