I'm located in Syd. I called the National Call centre number middle of June 2020t o resolve my ASKO dishwasher that is about 4 years old. Its now approaching end of August and they have my dishwasher, still no clear update what's the damage. And I got sent another invoice of over $300, for additional repair of some sort. I had already forked about $480 for a replacement of a major component, of which did not resolve the problem. Let's say, the actual 'Service' people are not calling me back but all i get is automated email from head-office asking for more money? I have called several times only to be told, " I promise, someone in Parts will call you back immediately." After more than 10 calls of this and no call backs, who in their right mind would want to donate more money to this organisation. I'm beyond mad, having three young kids, working from home... and without a dishwasher. Never repair with never.. i've learnt a timely and expensive lesson, just buy a new dishwasher.