Reviews by peterw276

This review is for Argyle Street Family Dentist, Parramatta NSW

30 Mar 2018

I have been going to this dental surgery for approximately 20 years, my first visit was to fix a botched root canal job done by another less qualified dentist, I was able to get an appointment that afternoon, the dentist assessed the situation and rectified the problem quickly.

I was impressed by the efficiency of not only the dentist, he is through, ensures the customer is well informed about the treatment needed, alternate courses of action if they exist and does a complete job with the minimum of work actually done to both minimise the cost to the customer but also the inconvience felt while the work is being done.

He along with an impressive staff of admin workers, a dental hygienist and other dental specialists provide a one stop shop for most dental services that anyone could require. The admin office staff are all incredibly well trained, they know the business completely, they provide a level of customer service which I feel is very much old school, they literally go out of their way to ensure that the customers feel comfortable., are well informed from the first visit walking into the reception area or calling the surgery, one lady who I understand has been there about the length of time I have been fortunate enough to have been using these services a lady by the name of Caz, is without a doubt, efficient, knowledgeable about what seems to be all aspects of the business, professional yet welcoming, my first impression when I first walked into this surgery was and still is that she is an incredibly efficient well presented, lovely young lady, who makes new clients feel comfortable, her level of customer service is as close to perfect as humanly possible, this is carried on by the other staff members and I would like to take this opportunity to thank each and every person who works or has worked in this surgery, your dedication to the health and well being of your clients is exceptional, you make going to the dentist pleasant, not something I would have ever thought possible.

I appreciate that dentists as well as hair dressers, doctors etc are professions where the interaction between, in this case the dentist and the customer is important, in other words the customer needs to feel comfortable with the Dentist, a very personnel thing. But putting that to one side I would have no hesitation and I have recommended this practice to a number of work collegues and a special lady friend and her daughter, that to me is the highest recommendation I can give anyone, I would not risk the health of my friend or her daughter for anything.

Special Offers