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Word of Mouth carpet cleanings in Shellharbour receive an average rating of 4.9 based off 96 reviews.
"Wonderful friendly team members and exceptional customer service. Our carpets and tiles look brilliant. I am..."
"Thank you Frank for helping us out during this trying time the carpets came up fantastic "
"These people are really good at their job. Their prices are cheaper than others if you look around. And fresh and..."
"I had black grease stains on my carpet. Deon from Big Red arrived on time, very quickly got to work and removed all..."
"I had my carpets & Lounge cleaned. Wonderful service from the 2 friendly guys. They respected my home wearing feet..."
"We have had our rugs cleaned by Arthur several times over the last 5 years or so and have been very satisfied with..."
"Sms Cleaning Solutions has cleaned my carpets and daughters mattress on several occasions and we are always happy...."
"Great work, very happy with the quality, the speed and demeanour. Slight confusion over quote and inclusions, I think..."
"We recently has our carpets steam cleaned and deodorised and was very happy.The owner Wayne was very friendly and..."
"I had my sofas and dining chairs upholstery steam cleaned. I was happy with the standard of cleaning - The staff..."
Market Intelligence
Data-driven insights based on 96 customer reviews collected between 2008 and 2023, ABS Census data
96 customer reviews cover the 19 carpet cleaners servicing Shellharbour — a solid base when weighing up providers, with an average rating of 4.9 out of 5 stars — above the NSW average of 4.82, with ratings on an upward trend in recent years.
Carpet cleaners in Shellharbour tend to be busiest in July and quietest in January according to review data — booking during the quieter stretch often means more choice.
Breaking down the ratings: quality leads at 5.0/5, value lags at 4.5/5 — worth getting multiple quotes before committing. At 6.4 new carpet cleaner reviews a year — 26% under the NSW average — Shellharbour's ratings reflect a smaller, more slowly updating sample.
Based on customer-reported pricing on Word of Mouth, prices have risen 145% since 2013 (from $100 to $245 median), averaging 18.1% per year.
Based on 96 customer reviews collected on Word of Mouth between 2008–2023, and ABS Census 2021 data.
Based on Word of Mouth reviews 2008–2023
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Shellharbour is served for carpet cleanings, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
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What you see is shaped by thousands of Aussies sharing their experiences over the past 18 years.
Based on historical review patterns on Word of Mouth, carpet cleaner demand in Shellharbour tends to peak in July and is quietest in January. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Shellharbour has 96 carpet cleaner reviews on Word of Mouth. Stain Busters Carpet Cleaning (2022) has earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Carpet cleaners in Shellharbour have an average rating of 4.9 out of 5 stars, based on 96 customer reviews on Word of Mouth. This is above the NSW average of 4.82 stars.
