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Word of Mouth cleaners in Newcastle receive an average rating of 4.9 based off 123 reviews.
"Just had George and Rodney here to do my carpets, I had only booked in two rooms, but after such a reasonable quote I..."
"Carpets look like new! Very clean..."
"Great carpet cleaning service. Professional and attention to detail. "
"Awesome laundry open till late self service or the friendly staff can do it for you!"
"Susan & the team are fantastic, from the moment I received my quote to finalizing the clean. She came at very short..."
Market Intelligence
Data-driven insights based on 123 customer reviews collected between 2011 and 2022, ABS Census data
Newcastle is one of the more affordable areas for cleaners — 83% below the NSW average. 18 cleaners service the area with 123 customer reviews. Past Word of Mouth Service Award recipients among Newcastle cleaners: Cleanse Carpet and Pest Control (2021), Advanced Carpet & Upholstery Cleaning (2016) and A&A Spectrum Cleaning, Carpet Cleaning & Pest Control (2015). The award goes to providers with consistently high ratings across a calendar year.
Demand for cleaners in Newcastle peaks around June and drops to its quietest in April based on review patterns — something to factor in if your job is flexible on dates.
With household income at $1,943/week (above the $1,748/week national median), you'd expect cleaners pricing in Newcastle to run premium — but it actually lands 83% below the NSW average, which means more room to get value here.
Over the 2011–2022 window, cleaner ratings in Newcastle have dropped from 5.0/5 to 3.9/5 — a signal to weight recent reviews more heavily than older ones. Review activity here is higher than typical: Newcastle averages 12.3 new cleaner reviews a year — 132% above the NSW average — a larger sample than most suburbs in the state.
Based on 123 customer reviews collected on Word of Mouth between 2011–2022, and ABS Census 2021 data.
Based on Word of Mouth reviews 2011–2022
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Newcastle is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
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What you see is shaped by thousands of Aussies sharing their experiences over the past 18 years.
I use ALCAR Agency on a regular basis to clean and maintain my house, lawns & gardens the cleaners are friendly and very professional every time, I tell them what I want done and they go above an...
Love, love, love your work, the cleaner you sent me was outstanding. All the usual places other cleaners have missed were done to perfection, she did not miss a thing and the shower is amazing
Rafael back my carpet alive! All stains gone! Amazing! Recommended to everyone! And pest control by Rafael make my house free from cockroaches in few days! Next time only with Rafael
Sensational job done by the team Got a great deal getting end of Tenancy cleaning, pest spraying and carpet cleaning Highly recommended and will use other services available in future
I had a very rusty barbecue on my patio. It was not been cleaned for a very long time. The BBQ was a terrible eyesore for me. Yet, my partner wanted the BBQ cleaned to cook our meals nightly. I con...
Approximate cost: $200
Based on historical review patterns on Word of Mouth, cleaner demand in Newcastle tends to peak in June and is quietest in April. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Newcastle has 123 cleaner reviews on Word of Mouth. Cleanse Carpet and Pest Control (2021), Advanced Carpet & Upholstery Cleaning (2016) and A&A Spectrum Cleaning, Carpet Cleaning & Pest Control (2015) have earned a Word of Mouth Service Award — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Newcastle have an average rating of 4.9 out of 5 stars, based on 123 customer reviews on Word of Mouth. This is above the national average of 4.8 stars.
With household income at $1,943/week (above the $1,748/week national median), you'd expect cleaners pricing in Newcastle to run premium — but it actually lands 83% below the NSW average, which means more room to get value here. For context, ABS Census 2021 data shows Newcastle has apartments make up 93% of housing, a median age of 41, a median household income of $1,943/week.
